This is Part 4 of a 10-part series: From AI Fundamentals to Operational Impact
A Ten-Part Practical AI Series for the Natural Gas Industry.
Event Summary
Field employees make critical decisions every day, often while balancing safety, service reliability, procedures and changing conditions. This course explores how AI can support field operations while reinforcing that professional judgment remains essential.
Participants will examine practical AI use cases for knowledge retrieval, troubleshooting, documentation, inspection support, job preparation and operational guidance.
What You’ll Walk Away With
- Explore practical AI use cases that support field preparation, documentation and troubleshooting.
- Understand how AI can help retrieve procedures, summarize information and support inspection activities.
- Recognize the importance of safety, procedure adherence and professional judgment in AI-assisted field work.
- Identify opportunities to improve consistency and efficiency in field workflows.
Ideal Participants
- Field operations employees
- Field supervisors
- Operations managers
- Safety and training professionals
- Employees who support field workflows or documentation
Experience Level: All Levels
Participants will receive [2] Professional Development Hours (PDH) upon completion.
From AI Fundamentals to Operational Impact
A Ten-Part Practical AI Series for the Natural Gas Industry
Artificial intelligence is entering the natural gas workplace faster than most organizations have decided how to use it. Across ten live virtual sessions, JoLynn Rihn moves from AI fundamentals to role-specific application in operations, engineering, customer service, safety and compliance, and leadership, with attention throughout to where professional judgment has to stay in control.
- Part 1 | October 2: AI Fundamentals for Natural Gas Professionals
Understanding AI, Its Capabilities, and Its Role in the Industry - Part 2 | October 9: Prompt Engineering for Natural Gas Professionals
Getting Better Results from Generative AI - Part 3 | October 16: AI for Everyday Productivity & Practical Tools
Working Smarter Across Everyday Tasks - Part 4 | October 23: AI for Field Operations
Supporting Frontline Efficiency, Decision-Making, and Performance - Part 5 | October 30: AI for Engineers & Technical Teams
Applying AI to Technical Work, Analysis, and Problem-Solving - Part 6 | November 6: AI for Customer Service & Stakeholder Communications
Strengthening Communication, Responsiveness, and Engagement - Part 7 | November 13: AI for Safety, Compliance & Regulatory Readiness
Using AI Responsibly in High-Consequence Environments - Part 8 | November 20: AI for Supervisors, Leaders & Change Management
Leading People and Teams Through AI Adoption - Part 9 | December 4: Responsible AI Governance & Risk Management
Establishing Guardrails for Safe, Secure, and Accountable AI - Part 10 | December 11: Building AI Workflows & Automation
Moving from Individual Tools to Repeatable Business Processes
Meet Your Instructor
JoLynn Rihn
Microsoft Master Instructor, Certified Trainer
Owner, Virtual Training Co.
For more than 25 years, JoLynn Rihn has helped organizations improve productivity through Microsoft 365, AI, collaboration, and project management solutions. Her practical, results-focused training has supported more than 30,000 professionals across a wide range of industries.
