Event Summary
As retirement accelerates and industry complexity increases, critical knowledge remains concentrated in the experience of a few key employees. Many organizations lack structured, repeatable processes to capture and transfer that expertise before it is lost.
Without effective knowledge transfer, organizations face skill gaps, inconsistent performance, and increased operational risk. Productivity declines, training becomes reactive, and teams struggle to maintain alignment—especially across shifts or functions.
This program provides practical, easy-to-implement tools for capturing and transferring knowledge across the organization. It focuses on building repeatable systems—combining mentorship, structured training, and cross-functional collaboration—to ensure critical expertise is retained and shared.
Participants will be able to identify high-risk roles, capture key knowledge from experienced employees, and implement systems that support ongoing learning and alignment. They will leave with a clear approach to strengthening workforce capability and maintaining performance continuity.
Who Should Attend
- Supervisors and frontline leaders
- Technical leads and subject matter experts (SMEs)
- Training coordinators and Learning & Development teams
- Operations and workforce development professionals
- Committee leaders and anyone responsible for team performance and knowledge continuity
What You Will Gain
- The ability to identify roles and processes at risk of knowledge loss
- Practical tools to capture and transfer expertise effectively
- A framework for building sustainable mentorship and training systems
- Strategies to improve cross-shift and cross-functional alignment
- Increased confidence in preserving institutional knowledge and workforce capability
Attendees will receive 1 Professional Development Hour (PDH) upon completion.
Meet Your Instructor
Lisa Ryan, CSP, MBA
Award Winning Speaker & Author
Lisa Ryan, CSP, MBA, helps manufacturing, construction, and skilled trades leaders build workplaces where people choose to stay. As a former welding industry sales rep turned workplace culture strategist, Lisa blends front-line experience with practical insights that resonate with supervisors, managers, and executives alike. Her programs are known for their straight talk, real stories, and tools that actually get used. Through keynotes, workshops, and consulting, she equips leaders to strengthen connection, communication, and long-term workforce stability.