Course Catalog

Course overview

Many professionals in the natural gas industry lack a clear understanding of how raw gas is processed into marketable natural gas and liquid products. The sequence of processing steps and the purpose of key equipment are often not well understood, especially by those outside of processing operations.

Without this foundational knowledge, teams may struggle to understand how processing impacts product quality, safety, and downstream operations. This can lead to miscommunication across functions, inefficiencies in operations, and limited ability to support or optimize processing performance.

This course provides a practical, step-by-step overview of gas processing, connecting core concepts to real-world equipment and operations. It simplifies complex processes—such as treating, dehydration, refrigeration, and cryogenics—while explaining the purpose and function of each stage in transforming raw gas into usable products.

Participants will be able to better understand how gas processing impacts their role, communicate more effectively with technical teams, and recognize how different processing steps influence product quality and system performance. They will leave with a stronger foundation to support operations, safety, and decision-making.

Learning objectives

• Explain the role of gas processing in the natural gas value chain.
• Identify key components of raw gas.
• Describe the purpose of measurement, treating, dehydration, compression, refrigeration, and cryogenic processing.
• Explain how processing affects product quality, safety, and system performance.
• Use gas processing terms and concepts accurately when communicating with operational and technical teams.

Who should attend

• Entry-level professionals in natural gas operations or processing
• Engineers and technical personnel seeking foundational knowledge
• Operations, maintenance, and field personnel
• Professionals from other segments (midstream, downstream, commercial) wanting a better understanding of processing
• Anyone interested in how raw natural gas is transformed into marketable products

Course overview

Many professionals in the natural gas industry have limited visibility into midstream operations, making it difficult to understand how gas is transported, stored, and managed between production and end use. This lack of foundational knowledge creates gaps in understanding how different parts of the value chain connect.

Without a clear understanding of midstream operations, teams may struggle to communicate effectively across functions, misinterpret operational or commercial decisions, and miss opportunities to optimize performance. This can lead to inefficiencies, misalignment, and reduced effectiveness in supporting the broader energy supply chain.

This course provides a practical, high-level introduction to midstream operations, simplifying key concepts such as infrastructure, business structures, and core processes. It connects technical and business perspectives, helping participants understand how midstream functions within the overall natural gas value chain.

Participants will be able to better understand how midstream operations impact their roles, communicate more effectively across departments, and make more informed decisions. They will leave with a clearer picture of how natural gas moves through the system and the role midstream plays in ensuring reliable delivery.

Learning objectives

• Describe how the midstream segment transports, stores, and manages natural gas between production and end use.
• Explain the role of midstream within the overall energy value chain.
• Identify key infrastructure and operating components.
• Explain different midstream business structures.
• Identify regulatory and operational considerations.
• Explain core midstream concepts in plain terms to technical and non-technical colleagues.

Who should attend

• Entry-level professionals in the natural gas industry
• Technical and non-technical employees seeking foundational knowledge
• Professionals from distribution, marketing, or service sectors
• Anyone interested in understanding midstream operations and their role in the energy value chain

Course overview

Cathodic Protection, commonly referred to as CP, is one of the most effective methods for mitigating corrosion attacking your most valuable assets. This half-day session is divided into three sessions that will introduce you to the fundamentals of CP, explain what the regulations require of your CP system, and provide an example of how CP is applied to storage wells.

Part 1: Introduction to Corrosion and Cathodic Protection This session will establish the definition of corrosion as the “Electrochemical Cell” while focusing on cathodic protection as a practical tool for corrosion mitigation. Understanding the “problem” is critical to resolving it. A clear understanding of the “Electrochemical Cell” allows for the design of a safe and effective cathodic protection system to mitigate corrosion of critical assets. This session involves a high-level look at the science of corrosion while recognizing best practices associated with the application of cathodic protection to industrial assets.

Part 2: Regulatory Requirements for Corrosion Control This session is a review of the federal codes and their relationship with various state and local codes addressing corrosion and corrosion control associated with gas pipelines, liquefied natural gas facilities, hazardous liquids pipelines, UST’s, and AST’s. The CP technician should have a clear understanding of where to locate these codes, key distinctions between them, as well as the applicability of the various codes to assets under his control. This session will provide an overview of federal corrosion control requirements and demonstrate free web-based tools that enable operators to find the latest rulings that apply to their assets.

Part 3: Cathodic Protection for Production and Storage Well Casings Advancements in horizontal drilling technology and hydraulic fracturing have produced an explosion in the number of active natural gas wells in the United States. Increases in supply and demand for natural gas have also increased dramatically the need for high-pressure gas storage. As gas production and storage wells grow in number, the threat of well casing failures causing environmental damage increases every year. External well casing failures as a result of accelerated corrosion can lead to costly repairs or even well abandonment. External well casing corrosion can be safely and practically mitigated with the proper application of cathodic protection. This presentation will include best practices for well casing cathodic protection design, installation, and monitoring as a means to reduce the risk of failure and reduce the ongoing cost of preventable well casing repairs.

Learning objectives

• Explain corrosion as an electrochemical cell process and how cathodic protection mitigates it.
• Describe how the electrochemical cell model informs the design of a safe and effective cathodic protection system.
• Identify best practices for applying cathodic protection to industrial assets.
• Use free web-based tools to locate the federal corrosion control requirements and current rulings that apply to their assets.
• Describe best practices for well casing cathodic protection design, installation, and monitoring that reduce the risk of external casing failure.

Who should attend

• Pipeline Integrity and Engineers and Managers
• Corrosion Managers and Engineers
• Design and Construction Engineers
• Compliance Managers

Course overview

The emerging push toward electrification has gained traction in many areas, but is it really a beneficial alternative to the direct use of natural gas? This course reviews the background of electrification and examines the impact it would have on efficiency, carbon emissions, and the cost of energy in the U.S. The participant will learn how to communicate in a positive way about the role of natural gas in the future.

Learning objectives

• Explain the background and history of electrification in the United States.
• Identify why and how various groups are pushing for a different type of electrification.
• Explain what electrification would mean for consumers and energy companies.
• Explain the impact on carbon emissions and energy prices.

Who should attend

• Any industry employees interested in improving their knowledge of the industry and their communication skills, particularly those that are engaged in any way with the public.

Course overview

As ESG strategies grow and evolve, one thing remains consistent, the focus on the “Big E”– Environmental. Many stakeholders continue to place an increasing priority on publishing Scope 1, 2, and 3 emissions metrics. This class will provide an overview of the genesis and context of these reporting metrics as well as explain emissions quantification, reporting, and implementing reduction techniques and target-setting strategies.

Learning objectives

• Explain the origin and context of emissions and financial disclosure reporting metrics.
• Explain science of Climate Change and Climate Agreements.
• Describe how greenhouse gas emissions are quantified and reported across Scope 1, 2, and 3.
• Describe ESG, SASB, Proposed SEC Rule, and Climate Disclosure.

Who should attend

• Industry professionals looking to better understand, begin implementing, or advance their environmental commitment strategies.

Course overview

As ESG strategies grow and evolve, one thing remains consistent, the focus on the “Big E”– Environmental. Many stakeholders continue to place an increasing priority on publishing Scope 1, 2, and 3 emissions metrics. This class will provide an overview of the genesis and context of these reporting metrics as well as explain emissions quantification, reporting, and implementing reduction techniques and target-setting strategies.

Learning objectives

• Explain the origin and context of emissions and financial disclosure reporting metrics.
• Explain science of Climate Change and Climate Agreements.
• Describe how greenhouse gas emissions are quantified and reported across Scope 1, 2, and 3.
• Describe ESG, SASB, Proposed SEC Rule, and Climate Disclosure.

Who should attend

• Industry professionals looking to better understand, begin implementing, or advance their environmental commitment strategies.

Course overview

Natural gas faces multiple challenges. The industry needs its employees to become ambassadors to the public. This presentation provides background on the challenges faced and suggests methods for turning good communication into great communication.

Learning objectives

• Explain why the natural gas industry is facing opposition.
• Explain why natural gas is considered important to the nation’s energy future.
• Describe why the industry needs a grassroots communications effort.
• Distinguish between effective and ineffective approaches to communicating about natural gas.
• Describe what to do and what not to do to be successful in your communications.

Who should attend

• Any industry employee who desires to communicate more effectively about how natural gas is part of the solution, not part of the problem, to our sustainable energy future.

Course overview

A Material Test Report (MTR) quantifies the specific chemical and physical properties of a particular manufactured pipe. An MTR serves as a crucial document in the pipeline industry, certifying that the pipe meets the necessary standards and specifications, acting as a guarantee from the manufacturer to the supplier or end user. Learning how to read a Pipe Material Test Report is essential for ensuring quality and compliance, enhancing safety, cost efficiency, building trust and credibility, and supporting quality control assurance throughout the pipeline process. This class will provide a comprehensive guide to reading and interpreting Pipe MTRs, ensuring participants leave with practical skills and knowledge tailored specifically to the needs of the pipeline industry.

Learning objectives

• Interpret the chemical and physical properties reported on a pipe Material Test Report (MTR).
• Use an MTR to verify that a pipe meets the required standards and specifications.

Who should attend

• Pipeline professionals who review or rely on material documentation
• Engineers, inspectors, and quality assurance personnel involved in pipe procurement, construction, or compliance
• Operations and integrity professionals who need to understand how MTRs support quality, safety, and regulatory requirements

Course overview

Hydrogen is being pursued as an energy source in the United States and worldwide. This presentation will address the background of why hydrogen is a potential fuel source and how hydrogen is generated. Hydrogen’s chemical and physical properties will be addressed and compared and contrasted with natural gas. This session will also outline the primary challenges of adopting hydrogen as a primary fuel source.

Learning objectives

• Explain why hydrogen is being evaluated by the utility and pipeline industries.
• Describe the chemical and physical properties of hydrogen.
• Explain how hydrogen compares to natural gas as a fuel.
• Identify the main challenges to adopting hydrogen as a fuel source.

Who should attend

• Natural gas utility and pipeline professionals seeking a foundational understanding of hydrogen
• Engineers, operations personnel, and technical staff evaluating hydrogen applications
• Business, regulatory, sustainability, and energy professionals interested in hydrogen production, properties, and adoption challenges

Course overview

This class provides a basic regulatory understanding of the environmental regulations that directly affect the natural gas industry.

The natural gas industry includes a wide range of operations, facilities, and equipment from exploration and production wells to natural gas gathering lines and processing facilities to compression stations and storage facilities to transmission and distribution pipelines. Consequently, there are a wide range of different environmental laws, regulations and programs that apply to these various components of the natural gas industry. This class is intended to provide a basic overview and understanding of the regulatory universe, as well as different regulatory programs applicable to the natural gas industry.

Learning objectives

• Use SGA’s Layman’s Guide to Environmental Regulations in the Natural Gas Industry to find the regulatory programs that apply to different parts of the industry.
• Explain the regulatory framework and environmental compliance in the natural gas industry.
• Identify best practices and strategies for environmental compliance in natural gas operations.
• Identify risks associated with environmental compliance across the natural gas industry value chain.
• Explain the importance of compliance as it relates to environmental, social, and governance responsibilities.

Who should attend

• Professionals who are new to the industry or want a better understanding of the basic regulatory landscape that impacts the industry.

Course overview

This class will provide a high-level, non-technical overview of sources and quantities of methane emissions from US oil and gas facilities. It will examine multiple methane detection and measurement technologies, comparing relative strengths and weaknesses. This program will introduce the proposed federal penalties for methane emissions and potential costs incurred for incurring methane emissions penalties. Requirements to qualify gas for designation as Responsibly Sourced Methane (“RSG”) and means of obtaining that certification will be discussed as will potential benefits from certification. Successful gas industry progress in reducing methane emissions will be described. Attendees will acquire a better understanding of the financial and operational impacts of methane emissions and emission mitigation efforts.

Learning objectives

• Describe current US hydrogen production and consumption processes and volumes.
• Describe alternative hydrogen production processes and differences between hydrogen and methane in direct combustion applications.
• Describe potential impacts on US gas midstream entities, utilities and consumers arising from blending or substituting hydrogen for methane in gas streams.

Who should attend

• Any relatively new employee of a gas industry entity and experienced gas industry professionals (administrative, financial, operations, legal, marketing, and other disciplines) seeking to broaden their understanding of the natural gas industry.

Course overview

We will provide a high-level overview of LNG facilities, economics and trade. We will examine the characteristics of LNG and look at processes and facilities to produce and transport it including costs and economics associated with LNG plants and terminals. We will also explore the domestic markets for small-scale LNG plants and the uses for LNG produced therein. Finally, we will consider the possible implications of several new large-scale export facilities planned for the West Coast of North America. Some are under construction as we speak.

Learning objectives

• Describe LNG production and transportation.
• Describe export and domestic LNG markets.
• Describe potential impacts on US gas producers, midstream entities, utilities and consumers arising from growing LNG exports.

Who should attend

• Any relatively new employee of a gas industry entity and experienced gas industry professionals (administrative, financial, operations, legal, marketing, and other disciplines) seeking to broaden their understanding of the gas midstream segment.

Course overview

Explore the natural gas industry from production through delivery to the customer and see how its major sectors work together. The program introduces the regulatory environment, exploration and production, pipelines, transportation, local distribution, markets, and the forces shaping the industry's future. It provides a broad industry foundation for professionals who need context for where their work fits within the natural gas value chain.

Topics

• Natural Gas Industry Overview
• Regulatory Framework
• Exploration & Production
• Pipelines
• Natural Gas Transportation Business
• Local Distribution Operations
• Natural Gas Markets
• Current & Future Trends

Learning objectives

• Describe the structure and major sectors of the natural gas industry.
• Trace natural gas from exploration and production through pipelines, transportation, local distribution, and delivery to the customer.
• Explain the role of regulation and markets across the natural gas value chain.
• Identify current and future trends affecting the natural gas industry.
• Relate the major sectors of the industry to their own role or area of work.

Completion requirement: complete all required modules to earn the certificate of completion.

Who should attend

• This program is intended for employees new to the natural gas industry, utility and energy professionals, support staff, and others who need a broad, practical introduction to the structure, operations, markets, and trends of the natural gas industry.

Course overview

Explore the natural gas industry from production through delivery to the customer and see how its major sectors work together. The program introduces the regulatory environment, exploration and production, pipelines, transportation, local distribution, markets, and the forces shaping the industry's future. It provides a broad industry foundation for professionals who need context for where their work fits within the natural gas value chain.

Learning objectives

• Describe the structure and major segments of the natural gas industry.
• Explain how natural gas moves from exploration and production through pipelines, transportation, and local distribution.
• Identify the roles of producers, pipelines, marketers, local distribution companies, regulatory bodies, and trade associations.
• Describe natural gas markets, ratemaking, sales, and marketing at a foundational level.
• Recognize common industry terms and key environmental, safety, and future-trend considerations.

Who should attend

• Anyone new to the natural gas industry or new to a job function, or anyone needing an overview of the gas industry will benefit by attending.

Credly Digital Badge Level 1 Natural Gas Industry Professional

SGA has partnered with Credly, the leader in digital credentials, to certify the recipients have a fundamental understanding of the natural gas industry. They have a demonstrated, working knowledge of major regulatory bodies and trade associations, upstream, midstream and downstream processes, natural gas markets and generalities of the ratemaking activities, industry-specific segments, exploration and production, utilities, environmental and safety standards, and future trends in the energy industry.

Criteria To earn this badge, participants must have successfully completed Southern Gas Association’s Introduction to the Natural Gas Industry course. Additionally, they must be employed or be enrolled in an educational program with professional, technical, or field exposure that is directly attributed to the natural gas industry.

Course overview

This introductory course provides a comprehensive overview of Renewable Natural Gas (RNG) and its role in shaping a low-carbon energy future. Participants will explore the fundamentals of RNG including how it is produced, its environmental benefits, and its integration into existing infrastructure, alongside current market trends and the evolving policy landscape. Through real-world examples and interactive discussion, attendees will gain insights into RNG’s versatility, from transportation fuels and electricity generation to industrial applications and emerging global markets.

Learning objectives

• Describe what RNG is and how it is produced.
• Identify applications of RNG, from transportation fuels and electricity generation to industrial uses.
• Identify key drivers of investment and expansion in the RNG sector.
• Assess how tax credits, incentives, and carbon accounting frameworks influence project economics.
• Explain how RNG contributes to decarbonization goals while utilizing existing infrastructure.

Who should attend

• Natural gas industry professionals seeking a foundational understanding of renewable natural gas
• Operations, engineering, and technical personnel evaluating RNG production, processing, or interconnection opportunities
• Business development, strategy, regulatory, and sustainability professionals interested in RNG markets and policy drivers

Course overview

Ken Blanchard and Paul Hersey developed Situational Leadership Theory, also known as the Hersey-Blanchard Model, which assesses a follower’s development level for a specific skill and identifies the leadership style best suited to that situation. This course introduces the theory, development levels, and corresponding leadership styles. While intended for leaders—especially new leaders and potential leadership candidates—the concepts can be applied to many mentor-follower relationships, including leader-employee, teacher-student, parent-child, and spouse-spouse relationships.

Learning objectives

• Describe the Situational Leadership theory.
• Identify your preferred leadership style.
• Select the leadership style that best fits a follower’s development level in a given scenario.

Who should attend

• New and emerging leaders seeking a practical introduction to situational leadership
• Supervisors, managers, team leads, and mentors who adapt their approach to individual development needs
• Professionals interested in strengthening coaching, communication, and leadership skills

Course overview

Engage more confidently in conversations about natural gas and its role in the evolving energy landscape. The program combines industry fundamentals with topics that frequently shape public and community discussions, including safety and security, renewable energy, climate change, hydraulic fracturing, infrastructure development, electrification, and changing perspectives on energy. It also addresses the communication skills needed to discuss complex energy topics with greater clarity and credibility.

Topics

• Being a Natural Gas Champion®
• Benefits of Natural Gas and Role Within Our Society
• Safety and Security of the Natural Gas System
• Understanding Renewable Energy
• Climate Change
• Hydraulic Fracturing
• Pipeline Permitting and Infrastructure Development
• Electrification
• Perspectives on the Energy Industry
• Critical Skills Used to Engage Your Community

Learning objectives

• Describe the role of natural gas across the energy value chain and in society.
• Explain key benefits, safety considerations, and security practices related to natural gas systems.
• Explain how renewable energy, climate change, hydraulic fracturing, electrification, and infrastructure development relate to natural gas in public and community discussions.
• Explain natural gas topics to community members with clarity and credibility.

Completion requirement: complete all required courses to earn the certificate of completion.

Who should attend

• This program is intended for natural gas employees, industry advocates, customer-facing staff, community engagement professionals, and others who want to better communicate the value, safety, and role of natural gas in the broader energy conversation.

Course overview

The natural gas industry is facing increased attention from a variety of interest groups that have concerns with natural gas and the hydrocarbon energy industry. SGA has designed a robust program to prepare natural gas industry employees to respond to questions about the industry and the concerns expressed. Now is the time more than ever to pull together natural gas industry professionals to ensure we are telling a compelling story to reinforce natural gas as part of the low carbon future. This course equips you to better understand the core basics of the natural gas industry, and more importantly, how to engage in those casual yet crucial conversations.

Learning objectives

• Explain the benefits natural gas provides to customers, the general public, and the country.
• Identify the concerns individuals and interest groups have with fossil fuels in general and natural gas in particular, as well as how the industry is responding to those concerns.
• Explain why clean, efficient natural gas is critical for a low carbon future.
• Apply proven communication methods in a positive way to the more than 50% of the country that are persuadable with facts, figures and stories.

Who should attend

• This course is designed for energy company employees at all levels regardless of department or discipline. In particular, any employee who regularly interacts with the public or who desires to engage in positive communications about natural gas with family, friends and neighbors.

Course overview

Scheduling 101 is an opportunity to gain experience in the basics of Natural gas Scheduling. The class will go over pipeline electronic bulletin board, the basics nominations, confirmations, allocations, and capacity releases elements. This simple straight forward class will allow someone with little natural gas scheduling experience or knowledge to get a better understanding elements of scheduling.

Learning objectives

• Navigate a pipeline electronic bulletin board and locate essential scheduling information.
• Explain the basic purpose and flow of nominations and confirmations.
• Describe how allocations support the natural gas scheduling process.
• Explain the role of capacity release in pipeline scheduling.

Who should attend

• Individuals new to gas, scheduling or just interested in understanding scheduling better.

Course overview

As the hydrogen economy in the United States rapidly expands, there is a growing need for various hydrogen production and storage technologies that can achieve deployment at scale while making progress toward decarbonization targets. This course will provide an overview of current hydrogen production and storage technologies that are being leveraged today and enhanced for future scale up of the hydrogen economy. You will learn about the various production technologies that define the hydrogen color wheel and key aspects of each technology. You will also learn about hydrogen storage technologies, both physical and chemical, and the key role they play in growing the hydrogen economy.

Learning objectives

• Describe various hydrogen production and storage technologies, including definitions of the hydrogen color wheel.
• Compare hydrogen production and storage technologies by their pros, cons, and carbon intensity.
• Describe considerations for applying these technologies into your own company’s projects.

Who should attend

• Beginners looking for an introduction to hydrogen production and storage technologies and anyone interested in the technical details of each technology.

Course overview

Pipeline Environmental 101 covers the essential aspects of pipeline operations and their impact on the environment.

It includes the following key points:

• Identify Applicable Regulatory Frameworks
• Assess Environmental Impacts
• Understanding Permitting Requirements
• Implement Environmental Protection Measures
• Ensure Compliance during Construction
• Manage Operational and Environmental Risks
• Engage Stakeholders and Communities
• Maintain Documentation and Reporting
• Plan for restoration and Decommissioning

Learning objectives

• Explain why environmental objectives matter in pipeline installation projects.
• Identify environmental hazards in pipeline operations and the protection measures that mitigate them.
• Identify the OSHA, PHMSA, EPA and other regulations and requirements that govern Environmental Aspects of pipeline Operations.
• Identify the proper measures for immediate, effective and efficient response to Environmental emergencies.

Who should attend

• Operators
• Operating Engineers
• Managers
• Pipeline Engineers
• Supervisors
• Planners
• Directors

Course overview

As a hydrocarbon, natural gas consists primarily of methane and a host of additional hydrocarbons such as ethane, propane, butane, pentane, and higher hydrocarbons. In modern-day consumption, our world would be negatively impacted by the loss of our versatile use and necessity of natural gas as an energy technology.

In this one and half hour session, Bill Cantrell dissects the realities of how we think about our energy – from history, evolution, and innovation to a forward-facing and positive future.

Learning objectives

• Describe the composition of natural gas as a hydrocarbon, including methane and the additional hydrocarbons it contains.
• Describe key talking points that position natural gas as an energy technology, imperative for modern-day and future consumption.
• Identify current energy challenges and potential solutions to them.
• Describe energy realities as they relate to all forms of energy resources.

Who should attend

• Employees in any discipline: engineering, marketing, financial, etc.
• Employees with any level of experience, although the more experienced employee would get more value.
• Anyone who wants to understand the industry more deeply
• Those who want to be better equipped to converse about the industry and relay how important natural gas is.

Course overview

This course is intended to give a basic level of education concerning the different types of anaerobic digestion feedstocks and ways the industry captures and processes the gas. There are many different types of biogas feedstocks available, and the way we handle and process them will differ based on their characteristics. Similarly, there are a multitude of different technologies available with which the industry can achieve success in anaerobic digestion. Special attention must be given to having the right project set up to ensure that the biogas will be captured efficiently and upgraded appropriately to allow for reception into a pipeline by a utility or midstream company for sale to consumers.

Learning objectives

• Compare different biogas feedstocks and their key characteristics.
• Select an appropriate anaerobic digestion technology to fit the feedstock.
• Select an appropriate gas-upgrading technology for producing RNG that meets pipeline-injection requirements.

Who should attend

• This presentation is intended to speak to pipeline operators, project developers, financial specialists, and engineering professionals in the natural gas industry.

Course overview

Capturing methane that would have been released during natural gas pipeline operations in the past is now becoming the new “standard operating practice,” driven by regulations and individual companies’ environmental, social, and governance (ESG) goals. The demand for effective and sustainable solutions to capture and recover natural gas is increasing, along with the need to accurately measure the gas that has been captured during a project. With automated evacuation data recording, operators can receive environmental reports containing accurate and verified project results, with the option of third-party certification. This ability significantly benefits both the pipeline operator and any interactions with associated auditing agencies.

Accurate and secure environmental reporting is crucial as companies strive to fulfill current and future regulations, environmental initiatives, and economic benefits. Whether it’s a pigging operation or a pipeline maintenance project, many natural gas organizations leverage environmental impact reporting to meet their ESG goals and maintain compliance.

Learning objectives

• Explain how automated pipeline evacuation systems support remote monitoring, real-time data collection, operational safety, and accurate environmental impact reporting.
• Explain how data integrity, verification, and third-party certification help prevent unauthorized changes and confirm that stored system data is accurate, tamper-resistant, and secure.

Who should attend

• Pipeline operations, maintenance, and engineering professionals involved in natural gas pipeline evacuation projects
• Environmental, sustainability, and compliance professionals responsible for methane emissions measurement, reporting, or ESG initiatives
• Data, technology, and project professionals supporting automated monitoring, secure reporting, verification, or third-party certification

Course overview

Artificial intelligence is increasingly being used to address sustainability challenges around the globe, helping to mitigate environmental impacts, improve resource efficiency, support climate goals and overall optimize decision-making, irrespective of the type of company and sector. With increasing compliance demands on sustainability officers, and more data available from companies reporting against their ESG goals, executive leadership will increasingly need to explore the various technology solutions available to them to better collect and synthesize information and explore predictive modeling across multiple variables to optimize forecasting and decision-making. However, AI has its challenges including the significant uptick in energy consumption required, the concerns around bias and transparency in the underlying data being used to run models, and data privacy and security.

Learning objectives

• Describe the various use cases of AI that can be applied to solving some of the most complex climate and sustainability challenges today.
• Identify the challenges of building AI solutions and what’s next for sustainability and impact.

Who should attend

• C-suite (including Chief Sustainability Officers and those in Strategy and Procurement) and Board members who are trying to get a better understanding of how AI could be applied to better achieving their corporate sustainability and climate goals.

Course overview

This is Part 6 of a 10-part series: From AI Fundamentals to Operational Impact. A Ten-Part Practical AI Series for the Natural Gas Industry.

AI can help customer-facing and stakeholder-facing teams communicate more clearly, respond more efficiently and identify recurring themes in customer or community interactions. This course focuses on practical, responsible uses of AI for communication support.

Participants will explore AI use cases for drafting customer responses, summarizing feedback, creating FAQs, preparing service updates, supporting complaint trend analysis and improving consistency across internal and external messaging.

Learning objectives

• Use AI to draft, refine and tailor customer and stakeholder communications.
• Use AI to summarize feedback and identify recurring themes in customer complaints and inquiries.
• Create clearer FAQs, service updates and internal messaging with AI assistance.
• Review AI-assisted customer communications for consistency and accuracy before release.

Who should attend

• Customer service professionals
• Communications and public affairs teams
• Administrative and support staff
• Supervisors responsible for customer-facing teams
• Employees who prepare internal or external stakeholder communications

Experience level: Beginner to Intermediate

Course overview

This is Part 5 of a 10-part series: From AI Fundamentals to Operational Impact. A Ten-Part Practical AI Series for the Natural Gas Industry.

Engineering decisions require accuracy, experience and sound professional judgment. This course explores how AI can assist technical teams without replacing the need for expert review, validation and accountability.

Participants will examine AI use cases for engineering research, technical summaries, design review preparation, project documentation, analysis support and communication with non-technical stakeholders.

Learning objectives

• Identify AI use cases that support technical research, documentation and analysis preparation.
• Use AI to translate complex technical information for non-technical stakeholders.
• Identify points in AI-assisted technical work where validation, expert review and engineering judgment are required.
• Apply AI responsibly to improve efficiency in project documentation and technical communication.

Who should attend

• Engineers
• Technical specialists
• Project engineers and project managers
• Operations and integrity management professionals
• Leaders supporting technical teams

Experience level: Intermediate

Course overview

This is Part 3 of a 10-part series: From AI Fundamentals to Operational Impact. A Ten-Part Practical AI Series for the Natural Gas Industry.

Many organizations already have access to AI-powered productivity tools, including Microsoft Copilot, but have not yet fully integrated them into daily work. This practical session focuses on using AI to save time and improve the quality of common business tasks.

Participants will explore AI use cases for writing and refining communications, summarizing meetings and documents, preparing reports, organizing information, supporting research and improving follow-through on tasks.

Learning objectives

• Identify everyday productivity tasks where AI can save time and improve quality.
• Use AI tools to support writing, meeting preparation, document summaries and task follow-up.
• Apply practical techniques for organizing information, preparing reports and supporting research.
• Identify where review, judgment and data protection are needed when using productivity AI.

Who should attend

• Business professionals
• Administrative and support staff
• Customer-facing teams
• Project coordinators and managers
• Supervisors and leaders looking for practical productivity examples

Experience level: Beginner to Intermediate

Course overview

This is Part 4 of a 10-part series: From AI Fundamentals to Operational Impact. A Ten-Part Practical AI Series for the Natural Gas Industry.

Field employees make critical decisions every day, often while balancing safety, service reliability, procedures and changing conditions. This course explores how AI can support field operations while reinforcing that professional judgment remains essential.

Participants will examine practical AI use cases for knowledge retrieval, troubleshooting, documentation, inspection support, job preparation and operational guidance.

Learning objectives

• Identify practical AI use cases that support field preparation, documentation and troubleshooting.
• Describe how AI can help retrieve procedures, summarize information and support inspection activities.
• Explain why safety, procedure adherence and professional judgment remain essential in AI-assisted field work.
• Identify opportunities to improve consistency and efficiency in field workflows.

Who should attend

• Field operations employees
• Field supervisors
• Operations managers
• Safety and training professionals
• Employees who support field workflows or documentation

Experience level: All Levels

Course overview

This is Part 7 of a 10-part series: From AI Fundamentals to Operational Impact. A Ten-Part Practical AI Series for the Natural Gas Industry.

Safety, compliance and regulatory responsibilities are central to the natural gas industry. This course explores how AI can support these functions while maintaining appropriate review, accountability and control.

Participants will examine AI use cases for summarizing regulations, drafting safety briefings, creating inspection checklists, supporting incident documentation, reviewing policy updates and preparing training or toolbox talk materials.

Learning objectives

• Identify responsible AI applications for safety, compliance and regulatory support work.
• Use AI to assist with summaries, checklists, briefings, incident documentation and training materials.
• Identify where human review, source verification and procedural control are required when using AI for safety and compliance work.
• Describe risk considerations when applying AI to safety-critical or regulated information.

Who should attend

• Safety professionals
• Compliance and regulatory staff
• Operations leaders
• Training professionals
• Supervisors responsible for safety or procedural communication

Experience level: Intermediate

Course overview

This is Part 8 of a 10-part series: From AI Fundamentals to Operational Impact. A Ten-Part Practical AI Series for the Natural Gas Industry.

Leading people in an AI-enabled workplace requires more than understanding technology. It requires helping teams adapt, build confidence and use AI responsibly while maintaining trust, engagement and accountability.

Participants will explore practical leadership strategies for setting expectations, coaching responsible AI use, reducing resistance, identifying opportunities and supporting employees through new ways of working.

Learning objectives

• Describe leadership responsibilities in guiding responsible AI adoption.
• Set practical expectations for team use of AI tools and outputs.
• Coach employees through change, uncertainty and new ways of working.
• Identify opportunities to build confidence, accountability and trust in AI-enabled workflows.

Who should attend

• Supervisors
• Managers and department leaders
• Project leaders
• HR, training and change management professionals
• Executives preparing organizations for AI adoption

Experience level: Intermediate

Course overview

This is Part 1 of a 10-part series: From AI Fundamentals to Operational Impact. A Ten-Part Practical AI Series for the Natural Gas Industry.

Artificial intelligence is becoming part of everyday work across the natural gas industry. This introductory course explains AI in practical, business-focused terms and demonstrates how it can support operations, engineering, customer service, compliance and leadership.

Participants will explore current AI capabilities, common misconceptions and real-world examples that show how AI can improve productivity without replacing professional expertise.

Learning objectives

• Describe what AI is, what it can do today and where human expertise remains essential.
• Recognize practical AI use cases across operations, engineering, customer service, compliance and leadership.
• Identify common misconceptions, risks and limitations of AI in natural gas industry work.
• Identify safe, productive ways to apply AI in individual and team workflows.

Who should attend

• Anyone beginning to use AI in daily work
• Operations professionals
• Engineers and technical teams
• Business professionals
• Supervisors and leaders preparing teams for AI adoption

Experience level: All Levels

Course overview

This presentation discusses recent advances related to characterizing methane emissions from the oil and gas sector. Different types of advanced technologies for methane emissions measurements, including satellite measurements, aerial surveys, and ground-based measurements, are introduced and the application of each method is discussed. Methods for the detection, localization, and quantification of methane emissions are introduced, and the latest advances in this field are covered as part of this lecture.

Learning objectives

• Describe advanced technologies used to measure methane emissions, including satellite, aerial, and ground-based methods.
• Compare the applications, strengths, and limitations of satellite, aerial, and ground-based methane measurement methods.
• Explain how advanced technologies support the detection, localization, and quantification of methane emissions.

Who should attend

• Oil and gas industry professionals interested in learning more about the application of advanced technologies in characterizing and reducing methane leaks.

Course overview

This is Part 10 of a 10-part series: From AI Fundamentals to Operational Impact. A Ten-Part Practical AI Series for the Natural Gas Industry.

The greatest value of AI comes when it becomes part of everyday work rather than an occasional productivity tool. This course helps participants identify where AI can be integrated into repeatable workflows to improve consistency, efficiency and decision-making.

Participants will learn how to identify repetitive processes, map workflow opportunities, define human review points and design practical AI-assisted automations that support business goals.

Learning objectives

• Identify repeatable tasks and workflows that may benefit from AI assistance or automation.
• Map workflow steps, inputs, outputs and human review points.
• Design practical AI-assisted processes that improve consistency and efficiency.
• Evaluate when automation is appropriate and when human decision-making should remain central.

Who should attend

• Business process owners
• Operations and administrative teams
• Project managers
• Supervisors and department leaders
• Employees interested in improving workflow efficiency with AI

Experience level: Intermediate

Course overview

This course will provide an overview of the carbon offset market and the claims associated with offset use (Carbon Neutral vs. Net Zero). Participants will become proficient with the primary carbon registries (ACR, CAR, Verra, and Gold Standard) and the process in which offsets are generated, delivered, and retired. The course will provide additional commentary on the dichotomy between carbon neutral claims vs. net zero claims with respect to the types of offsets used and currently accepted standards.

Learning objectives

• Identify differences in carbon neutral and net zero claims with respect to currently accepted standards.
• Describe process of offset generation, delivery, and retirement (and associated claims).
• Identify the primary carbon registries.
• Determine key factors driving carbon offset pricing.

Who should attend

• Corporate Sustainability Leadership, Corporate EHS Leadership, Sustainability Managers, EH&S Managers, Procurement Managers, Sustainability Technical Staff, Environmental Technical Staff, Public Affairs, Business Development

Course overview

This course will cover the opportunity to generate clean power on natural gas pipelines, without the need to burn gas. The technology is called a natural gas turboexpander generator, and it uses the pressure and flow of natural gas to spine a turbine and generate clean power. This technology has unlocked new business opportunities for North America’s natural gas pipelines to create economic and environmental value for pipeline stakeholders.

Learning objectives

• Explain what a natural gas turboexpander generator is and how it produces power from pipeline pressure and flow.
• Identify pipeline locations and operating conditions where a turboexpander generator may be deployed.
• Identify potential uses for power generated by a natural gas turboexpander.
• Explain how turboexpander generation creates economic and environmental value for pipeline stakeholders.

Who should attend

• Executives interested in learning about clean energy solutions, sustainability/new technology/environmental teams, technicians looking for new ways to use the pipelines.

Course overview

Cyber risk for natural gas utilities continues to grow exponentially. The threats are constantly evolving and increasingly targeting internal control systems. While regulatory expectations span cyber, physical, and operational domains, the mission remains clear – ensure the safe and reliable delivery of natural gas.

This course is for leaders and professionals who seek clarity, context, and practical insight, without hype.

Led by Kimberly Denbow, Vice President of Security & Operations at the American Gas Association, the session will provide an industry-level perspective on how cyber risk is changing and how utilities can more effectively be prepared.

Course Topics

• Shifting Threat Landscape
• Regulatory and Operational Signals to Watch
• How AGA is Supporting the Industry
• Current AGA initiatives related to cybersecurity, physical security, and operational resilience
• Industry coordination
• Shared opportunities to enhance all-hazards preparedness across utilities of different sizes

Cyber Risk is a Business Risk

This course helps SGA members understand what’s changing, why it matters, and how AGA is supporting the industry—so utilities aren’t navigating these challenges alone.

Learning objectives

• Describe how cyber and physical security risks are increasingly interconnected, including cyber events with physical consequences and physical access that can enable cyber compromise.
• Identify where federal agencies are focusing attention, and how expectations are evolving across cybersecurity, physical security, and all-hazards preparedness.
• Describe how incident reporting and information-sharing expectations need to better align with the realities that shape the time-sensitive response, and where utilities often experience tension between compliance and operational decision making.
• Describe how peer utilities of different sizes—large IOUs, mid-size operators, and municipals—are adjusting their cyber posture, and where preparedness opportunities most commonly appear.
• Identify the cybersecurity priorities that CIOs, CISOs, operations leaders, and executives should address now.

Who should attend

• CIOs, CISOs, cybersecurity leaders, and information technology professionals responsible for protecting utility systems and data
• Operations, operational technology, gas control, and physical security professionals supporting safe and reliable natural gas delivery
• Compliance, regulatory, risk, emergency preparedness, and business continuity professionals monitoring evolving requirements and all-hazards readiness
• Natural gas utility executives and leaders seeking practical insight into emerging threats, industry coordination, and organizational cyber resilience

Course overview

In this course, we will focus on the evolving threat landscape of ransomware, best practices for prevention, and how organizations can build an effective ransomware readiness plan. Participants will gain insights into proactive defense strategies, detection methods and response plans that help minimize the impact of a ransomware attack.

Learning objectives

• Explain what ransomware is and how it spreads.
• Describe the real-world consequences of ransomware
• Describe the Current Ransomware Threat Landscape.
• Describe actions individuals and organizations can take to help prevent ransomware attacks.
• Apply smart habits like strong passwords, avoiding suspicious links, and backing up your files.
• Identify common signs of a ransomware attack.
• Describe monitoring tools that help detect threats quickly.
• Identify the steps for both users and IT when ransomware strikes.
• Identify effective practices for not making it worse, who to notify, and when to disconnect from the network.
• Describe the legal, insurance, and recovery planning considerations that follow a ransomware attack.
• Identify your legal responsibilities and what ransomware insurance covers.
• Explain the role of offline backups, clean recovery procedures, and why paying the ransom is risky.

Who should attend

HR and Training Managers:

• Professionals responsible for employee training and development, particularly in security awareness.
• Those looking to implement effective security awareness programs and foster a security-conscious culture.

Business Leaders and Executives:

• Decision-makers need to understand the importance of addressing human vulnerabilities to protect their organizations.
• Those interested in strategic approaches to cybersecurity that include human factors.

General Employees:

• Staff members at all levels who need to be aware of security best practices and how to protect themselves and their organization from cyber threats.
• Those who will benefit from understanding their role in maintaining a secure environment.

Course overview

To explore what is the right amount of cybersecurity in OT.

Learning objectives

• Evaluate successes and failures in their organization’s OT cybersecurity approach and program.
• Describe the operational concerns that cybersecurity restrictions raise in OT environments.
• Explain how the convergence of IT and OT affects the right level of cybersecurity in OT.

Who should attend

• All Natural Gas Industry Employees

Course overview

This course series is designed to give you the basics of building an ESG program and integrating ESG factors into operations to further evaluate risks, opportunities and improve business resiliency. The focus will be on developing an ESG roadmap and strategy and honing in on reporting and communication. We will also provide guidance on building a credible strategy toward launching initiatives, such as decarbonization, as part of the overall sustainability journey.

Part One: Building an ESG Roadmap: Best Practices ESG has quickly become one of the most commonly used acronyms in the business world today. Increasingly, corporations are recognizing the need to consider ESG frameworks into their business strategies and are looking for guidance on how to develop a framework around incorporating ESG principles across their business operations. This course will provide guidance on how to build an ESG roadmap, irrespective of where you are in the sustainability journey, inclusive of tracking and monitoring progress toward goals.

Part Two-GHG Footprinting and Developing the Pathway to Net Zero Net Zero” has quickly become a buzzword where companies are racing to make long-term commitments to these aspirational goals. However, to achieve these goals, many companies and investors are still in the early innings of data collection around their GHG footprint. This course is defined as “GHG / Carbon Footprint 101” to help those individuals newer to the climate journey identify how to tackle GHG footprinting for their respective organizations and to better understand how net zero targets are defined (and the difference with carbon neutrality.)

• Define basic terminology around GHG footprinting
• Provide a high-level roadmap on how to build a carbon footprint across Scope 1, 2 and 3 emissions
• Provide an overview of Science-based Targets and what is required for target setting
• Provide clarification on net zero vs carbon neutrality

Part Three- Navigating Climate Risk and Reporting From the initial announcement of the Climate and ESG Task Force to the passing of the Climate Risk Disclosure Act of 2021, there is a growing focus on the implementation of climate risk disclosure. In March 2022, the SEC proposed new climate-related disclosure requirements for public companies. The SEC’s proposed rules would require public companies to provide certain climate-related financial data and greenhouse gas emissions insights in public disclosure filings. These new requirements would be aligned with the Task Force on Climate-related Financial Disclosures (TCFD) framework, including information about the material impacts of climate risk on a company’s business and information about a company’s governance, risk management and strategy related to climate risks. This course is designed to provide a better understanding of the climate risk disclosure frameworks for reporting purposes and how a TCFD-aligned framework can be linked to developing a climate strategy.

• Provide an understanding of current rules and regulations including the Climate Risk Disclosure Act and the implications of the SEC’s pending climate risk disclosure proposal
• Provide an understanding of the TCFD framework – what it is and the roadmap to build the framework
• Provide a better understanding of how TCFD aligns with developing the overall strategy

Part Four-Messaging ESG to Stakeholders: Best Practices Greenwashing is increasingly becoming more of a concern as companies and investors are disclosing high-level commitments and claims about their sustainability objectives and commitments but often do not have credible data to back up these claims. This course is defined on how to build a credible sustainability program and message the relevant aspects of that ESG program with credibility. How does one put a communications/messaging plan together to not only help investors understand their ESG program, but also articulate their sustainability commitments to customers? This course is designed for those individuals who are responsible for externally messaging the ESG / sustainability story for their respective organizations.

• Define greenwashing
• Provide an understanding of key components to message sustainability to stakeholders
• Discuss considerations around the methodology for issuing communication around sustainability plans (i.e., CSR reports, website, investor decks)
• Review best practices on ESG disclosure

Learning objectives

• Define terminology around ESG and sustainability.
• Summarize key rules and regulations all executives should be familiar with as it pertains to ESG frameworks.
• Describe guidelines on how to develop an ESG roadmap (inclusive of governance, strategy development, target setting and reporting to stakeholders).

Who should attend

• Anyone relatively newer to ESG and wants a better understanding of basic terminology and frameworks
• Corporate executives across all business functions who are involved in any aspects of building an ESG roadmap (Human Resources, Strategy / Business Development, Supply Chain / Procurement, Operations), particularly those focused on the environmental and social factors
• ESG / Sustainability professionals
• Investor relations professionals
• C-suite (CEO, CFO, CSO, COO, etc.)

Course overview

This course offers a comprehensive look at how U.S. hydrocarbon exports influence—and depend on—domestic production dynamics. Participants will explore the critical interdependence of oil, gas, and NGL volumes, shaped by natural gas quality standards and regulatory constraints like flaring limits. You’ll learn how the export of hydrocarbon liquids supports gas production and why maintaining balanced capacity across oil, gas, and NGL infrastructure is vital to sustaining U.S. export competitiveness. Ideal for professionals looking to understand the bigger picture behind midstream operations and global energy flows.

Learning objectives

• Explain the interconnected roles of gas, oil, and NGL midstream supply chains, and how their coordination is essential to efficient operations and exports.
• Identify key operational and commercial challenges across midstream infrastructure—and how these challenges impact facility financing, permitting, and development decisions.
• Assess how revenue contributions from different hydrocarbons vary based on geological, geographical, and market conditions—and how this variability influences midstream investment risk.

Who should attend

• Any relatively new employee of a gas industry entity and experienced gas industry professionals (administrative, financial, operations, legal, marketing, and other disciplines) seeking to broaden their understanding of the importance of exports to US supplies.

Course overview

This ESG course will reflect what’s really happening in 2026.

This isn’t about acronyms and ideals. It’s about understanding how ESG is being reframed in boardrooms, earnings calls, and regulatory frameworks right now.

This course is now designed as a high-impact interactive workshop that meets you where the industry really is, not where the headlines say it is. Whether you work in operations, risk, strategy, or communications, this is ESG the way it was meant to be: practical, measurable, and built to last.

Learning objectives

• Explain how ESG has evolved, from value-based storytelling to risk-based strategy.
• Describe how ESG is being reframed in boardrooms, earnings calls, and regulatory frameworks.
• Analyze real-world ESG examples drawn from current utility earnings calls.
• Rewrite ESG statements to reflect a practical, measurable, risk-based approach.

Who should attend

• This course is perfect for any natural gas professional who would like to better understand how a company manages ESG risks and opportunities. This course explores concepts that will be useful for professionals seeking to gain further insight into ESG. It is geared towards beginner or intermediate experience with ESG.

Course overview

This foundational course provides a detailed “101” on biodiversity, focusing on its role within ESG strategies and corporate sustainability efforts. Participants will gain a comprehensive understanding of biodiversity, its technical components, and its integration into environmental compliance and project management. The course will explore key frameworks, including the Taskforce on Nature-related Financial Disclosures (TNFD) and the LEAP methodology, alongside SASB and GRI biodiversity metrics, highlighting how these tools help assess dependencies, impacts, risks, and opportunities related to biodiversity.

Attendees will learn the essential components of a biodiversity policy, the difference between policies and programs, and practical examples of effective biodiversity initiatives. The course explores how environmental desktop reviews, site visits, and ecological surveys form the foundation of effective biodiversity evaluations. These assessments provide essential information throughout a project, helping to structure and define mitigation and avoidance strategies, along with the requirements for monitoring, reporting, and regulatory compliance, to build a strong and effective biodiversity framework.

Learning objectives

• Explain biodiversity’s technical and ecological foundations, including its dependencies, impacts, and role in ESG strategies.
• Explain how global frameworks such as the Taskforce on Nature-related Financial Disclosures (TNFD) and the LEAP methodology are used to assess biodiversity risks, opportunities, and dependencies.
• Differentiate between biodiversity policies and programs using examples of effective initiatives.
• Explain mitigation and avoidance strategies, regulatory compliance, and the importance of monitoring and reporting in biodiversity programs.

Who should attend

• This course is designed for sustainability professionals, compliance officers, environmental managers, C-suite and corporate leaders interested in learning more about various biodiversity frameworks and principles and those specifically responsible for integrating biodiversity into ESG strategies and project management. It is particularly suited for organizations seeking to align with global biodiversity frameworks, enhance regulatory compliance, and implement effective biodiversity policies and programs.

Course overview

As retirement accelerates and industry complexity increases, critical knowledge remains concentrated in the experience of a few key employees. Many organizations lack structured, repeatable processes to capture and transfer that expertise before it is lost.

Without effective knowledge transfer, organizations face skill gaps, inconsistent performance, and increased operational risk. Productivity declines, training becomes reactive, and teams struggle to maintain alignment—especially across shifts or functions.

This program provides practical, easy-to-implement tools for capturing and transferring knowledge across the organization. It focuses on building repeatable systems—combining mentorship, structured training, and cross-functional collaboration—to ensure critical expertise is retained and shared.

Participants will be able to identify high-risk roles, capture key knowledge from experienced employees, and implement systems that support ongoing learning and alignment. They will leave with a clear approach to strengthening workforce capability and maintaining performance continuity.

Learning objectives

• Identify roles and processes at risk of knowledge loss.
• Describe practical tools to capture and transfer expertise effectively.
• Describe a framework for building sustainable mentorship and training systems.
• Identify strategies to improve cross-shift and cross-functional alignment.
• Identify approaches for preserving institutional knowledge and workforce capability.

Who should attend

• Supervisors and frontline leaders
• Technical leads and subject matter experts (SMEs)
• Training coordinators and Learning & Development teams
• Operations and workforce development professionals
• Committee leaders and anyone responsible for team performance and knowledge continuity

Course overview

Artificial Intelligence (AI) is a transformative force that can analyze vast amounts of data to identify patterns and make predictions. In the context of the natural gas industry, AI can optimize operations, enhance safety, and improve efficiency by predicting maintenance needs, and forecasting demand, to name a few. This presentation will explore the fundamentals of AI, how AI works in a general sense, and the potential it holds to revolutionize the natural gas sector.

Learning objectives

• Explain the basic principles of artificial intelligence.
• Describe how AI can support natural gas operations, safety, efficiency, maintenance, and demand forecasting.
• Recognize examples of AI use in the natural gas industry.

Who should attend

• This presentation is ideal for industry professionals ranging from Operations Managers and Engineers to Data Analysts, Safety Officers, and Executives keen on harnessing AI to enhance efficiency, safety, and decision-making in the natural gas sector.

Course overview

Carbon Capture and Utilization and Storage (CCUS) is a fundamental requirement for successful decarbonization and is recognized as such by the International Energy Agency and the US Department of Energy. The broad commercial deployment of CCUS will impact industries such as oil and gas, petrochemicals, electric power, cement, and manufacturing as well as hydrogen, and the circular plastics economy.

This course will serve as an introduction to various aspects of CCUS. Participants will be provided an awareness and understanding of the CCUS projects. It will establish basics such as how much CCS is needed to make a difference to global warming and explore what types of CO2 injection have already happened. This will be inclusive of dedicated long-term CCUS projects, pilot projects and CO2-enhanced oil recovery projects.

Learning objectives

• Describe carbon capture and storage.
• Explain how CCUS works.
• Describe how CCUS can be used to reduce carbon emissions.
• Identify which industries are a good fit for carbon capture and storage technology.

Who should attend

• Natural gas, energy, and utility professionals seeking a foundational understanding of carbon capture, utilization, and storage
• Engineers, operations personnel, project managers, and technical professionals evaluating CCUS technologies or projects
• Sustainability, environmental, strategy, and business development professionals supporting decarbonization initiatives
• Professionals in oil and gas, petrochemicals, electric power, cement, manufacturing, hydrogen, or related sectors interested in CCUS applications

Course overview

This multi-part eLearning course provides practical information about renewable natural gas fundamentals, markets, credits, and waste streams. A broad range of subjects are covered from the perspective of evaluating and managing RNG projects and opportunities. There are 3 modules in this program. You can complete the modules in any order; however, we recommend taking them in order from the start.

Learning objectives

• Explain the fundamentals of renewable natural gas, including how RNG differs from conventional natural gas.
• Identify common organic waste streams and describe how they can be converted into pipeline-quality RNG.
• Describe key RNG markets, credit programs, and factors that influence project economics and opportunities.
• Use RNG fundamentals, market, and credit information to evaluate RNG projects and opportunities.

Who should attend

• Natural gas and energy professionals seeking a foundational understanding of renewable natural gas
• Project developers, engineers, operations personnel, and utility or pipeline professionals evaluating RNG projects and interconnections
• Business development, commercial, finance, regulatory, and sustainability professionals assessing RNG markets, credits, and opportunities

Course overview

Today’s natural gas leaders face uncertainty: They operate in an environment of complexity and uncertainty. Delivering stakeholder value is imperative, but so is factoring in the global challenges we collectively face. Successful organizations in the 21st century are evaluated not only on financial performance but also on their social and environmental impacts.

Learning objectives

• Describe how a commitment to sustainability can contribute to your organization’s financial well-being while helping to solve some of the world’s biggest problems, including social injustice and climate change.
• Explain key sustainability terms and the practical tools and strategies that can increase an organization’s impact and performance.

Who should attend

• Any employee in the natural gas industry.

Course overview

The energy transition will impact the Natural Gas industry for the years to come. Reaching zero emissions in compression is attainable, thanks to a mix of current and emerging technologies.

In this paper, we first explain how to quantify the emissions of reciprocating compressors, distinguishing between fugitive, energy-related, and vented emissions. We present three real-world case studies and analyze the lessons learned, quantifying the possible improvements already achievable with today’s technology. Then, we present a practical approach to emission reduction, which can be used as a guideline to reach zero emissions and maintain them over time.

Learning objectives

• Differentiate among fugitive, energy-related, and vented emissions from reciprocating compressors.
• Explain how to quantify emissions from reciprocating compressor operations.
• Evaluate real-world compressor case studies to identify achievable emissions improvements using current technologies.
• Apply a practical, step-by-step approach to reduce compressor emissions and maintain progress toward zero-emissions operations.

Who should attend

• All level Engineers, Analysts, Technicians, Mechanics, FSRs, Project Managers and Reliability Engineers interested in gaining a more in-depth understanding of Natural Gas Engines and Compressors.

Course overview

As hydrogen becomes a more widely used energy source, many organizations lack a clear understanding of its unique properties, hazards, and safety requirements. Traditional natural gas safety practices do not fully address the risks associated with hydrogen, creating potential gaps in preparedness.

Without proper training and understanding, organizations face increased risk of safety incidents, regulatory non-compliance, and operational disruptions. Misidentification of hazards or improper response to abnormal conditions can lead to serious consequences for personnel, facilities, and the environment.

This course provides a comprehensive, practical introduction to hydrogen safety, combining regulatory requirements with real-world application. It covers key topics such as OSHA standards (29 CFR 1910.103), hydrogen properties and behavior, hazard recognition, and emergency response—while emphasizing best practices for safe implementation.

Participants will be able to identify hydrogen-related hazards, apply appropriate safety controls, and respond effectively to abnormal conditions. They will leave with the knowledge to implement safety programs, improve compliance, and support safe hydrogen operations within their organization.

Learning objectives

• Explain hydrogen properties and associated safety risks.
• Identify OSHA regulatory requirements (29 CFR 1910.103).
• Select appropriate safety controls for identified hydrogen hazards.
• Identify the appropriate response to hydrogen-related abnormal conditions and emergencies.
• Identify industry standards and best practices.
• Identify tools to assess current practices and develop action plans for improvement.

Who should attend

• Supervisors and managers responsible for safety and operations
• Engineers and technical professionals
• Directors overseeing hydrogen or energy transition initiatives
• Technicians and specialists working with hydrogen systems
• Pipeline operators and field personnel
• R&D chemists and professionals involved in hydrogen development

Course overview

Hydrogen is a clean and abundant energy source that has the potential to play a major role in decarbonizing the global economy. However, hydrogen is also a challenging energy carrier, and there are a number of technical and economic challenges that need to be overcome before hydrogen can be widely adopted. Despite these challenges, there is growing interest in hydrogen as a clean energy source. Governments around the world are investing in hydrogen research and development, and there are several companies that are developing hydrogen-based technologies. The future of hydrogen looks promising. With continued investment and development, hydrogen has the potential to be a major player in the global energy mix. Hydrogen could be used to power vehicles, generate electricity, and heat homes and businesses. Hydrogen could also be used to produce synthetic fuels and chemicals. The future of hydrogen looks bright. With continued investment and development, hydrogen has the potential to be a major player in the global energy mix. Hydrogen could help to reduce greenhouse gas emissions and improve air quality. Hydrogen could also create new jobs and economic opportunities.

Learning objectives

• Explain why hydrogen is being considered as a clean energy source.
• Identify technical and economic challenges that affect wider hydrogen adoption.
• Describe potential uses of hydrogen in transportation, electricity generation, heating, fuels, and chemicals.
• Describe how hydrogen could support emissions reduction, air quality, job creation, and economic opportunity.

Who should attend

• Natural gas, energy, and utility professionals seeking a current overview of hydrogen markets, technologies, and future opportunities
• Engineers, operations personnel, and project developers evaluating hydrogen production, transportation, storage, or end-use applications
• Business development, strategy, regulatory, policy, and sustainability professionals assessing carbon markets, hydrogen demand, and emerging investment opportunities
• Leaders and decision-makers seeking practical insight into hydrogen’s role in decarbonization, energy reliability, and the future energy mix

Course overview

Introduction with definitions for the background and beneficial use of Renewable Natural Gas (RNG) The sources and end uses of RNG in today’s market. The utilization and gas transmission of RNG within the natural gas market along with gas quality characteristics. A look at gas interchangeability and overall emissions benefits from carbon intensity of multiple sources of RNG. This includes landfill gas, digester gas from manure and wastewater treatment biogas.

Learning objectives

• Explain renewable natural gas, its applications in renewable fuel and voluntary markets, and considerations for connecting RNG projects to existing pipeline infrastructure.

Who should attend

• RNG Basics and definitions will impact most all parts of the public and private pipeline owners. With answers to economic and technical questions for support of the NG and RNG industry. Public safety, economic impacts, and most importantly, environmental impact on local communities.

Course overview

This is Part 3 of a 4-part executive series for natural gas leaders: From Operational Excellence to Market Leadership.

Natural gas organizations are being asked to manage increasing complexity while facing a tightening market for experienced talent.

As experienced professionals retire and workloads continue to grow, leaders are evaluating how data, automation, and artificial intelligence can help employees work more efficiently and focus their expertise on higher-value decisions.

Technology alone, however, does not create operational scalability.

Successful automation depends on reliable data, clearly defined processes, appropriate governance, and a strong understanding of where technology can—and cannot—create meaningful business value.

This session provides leaders with a practical framework for evaluating intelligent automation opportunities within natural gas operations. Participants will examine how centralized and trusted data supports scalable operations, where automation may reduce repetitive manual effort, and why governance and process discipline are essential to successful AI initiatives.

Industry examples may include forecasting, imbalance management, predictive maintenance, exception management, workflow automation, and operational decision support. Examples will be examined from a technology-neutral perspective to help participants evaluate applicability within their own organizations.

Learning objectives

• Assess organizational readiness for intelligent automation and AI-enabled processes.
• Explain the relationship between data quality, governance, standardized workflows, and successful automation.
• Identify operational activities that may be appropriate candidates for automation.
• Evaluate potential AI and automation use cases based on business value, risk, complexity, and organizational readiness.
• Distinguish between tasks appropriate for automation and activities requiring human expertise, oversight, or judgment.
• Develop initial priorities for using technology to increase organizational capacity without proportionally increasing headcount.

Who should attend

• CIOs
• Chief Digital Officers
• Vice Presidents of Technology
• Vice Presidents of Operations
• Directors of Information Technology
• Digital Transformation Leaders
• Data Governance Leaders
• Asset Management Directors
• Engineering Directors
• Operations Directors

Experience level: Executive / Advanced

Course overview

Strategy can be dull, frustrating, and not always successful. This workshop will empower managers to create and operationalize strategy. Using a framework and case studies, the class will work through a strategy process: from getting alignment to getting by. At the end of the workshop, the participants will be empowered and able to accelerate the value of their department.

Learning objectives

After participating in this session, attendees should be able to:

• Explain the purpose of strategy in accelerating departmental value.
• Use a structured framework and case studies to work through a strategy process.
• Identify approaches for building alignment and operationalizing a strategy.

Who should attend

• Business leaders and managers
• Strategy and innovation professionals
• Technology and operations teams
• Professionals exploring AI adoption and implementation

Course overview

This course is designed to provide the fundamentals of Carbon Capture Utilization and Storage.

Carbon capture technologies and storage are playing an important role in the efforts to reduce greenhouse gas emissions. Understanding the wide range of governmental policies, technical issues, and stakeholder concerns will be necessary in order to address the effective utilization or sequestration of CO2 to protect public health, safety, and the environment.

Learning objectives

• Explain the fundamentals and purpose of carbon capture, utilization, and storage.
• Describe how carbon capture technologies and storage can support greenhouse gas reduction.
• Identify governmental policy, technical, and stakeholder considerations related to CCUS.
• Explain how effective carbon dioxide utilization or sequestration supports public health, safety, and environmental protection.

Who should attend

• Geoscientists
• Environmental Scientists
• Landmen
• Engineers
• Operations
• Sustainability
• Government Regulatory Affairs

Course overview

Environmental, Social, and Governance (ESG) has gained increasing attention over the past few years, with many institutional investors investing only in those companies that provide ESG performance reporting. An introduction to Environmental, Social and Governance for the natural gas industry provides an overview of an ESG framework and how it supports a company’s overall risk management. We will look at each component in detail and deliver insight into how those components converge to impact a company and its stakeholders. Whether you’re in distribution, transmission, marketing, E&P or a supplier you will no doubt be faced with a growing interest in ESG and how it informs you or your company’s decision-making. The intention of this course is to prepare you with the foundational knowledge needed to respond effectively and help you understand how the stakeholders are using ESG information to conduct due diligence and make investment decisions.

Learning objectives

• Explain ESG and its relevance to investor and stakeholder decisions.
• Describe key environmental, social, and governance issues.
• Identify ESG risks and opportunities.
• Explain how stakeholders use ESG information to conduct due diligence and make investment decisions.

Who should attend

• An Introduction to Environmental, Social and Governance (ESG) is perfect for any natural gas professional who would like to better understand how a company manages ESG risks and opportunities. This course explores concepts that will be useful for professionals seeking to gain further insight into ESG. It is geared towards beginner or intermediate experience with ESG.

Course overview

This course introduces the core principles of geospatial analytics in a clear, accessible way for those new to the field—then takes a deeper dive into real-world lessons learned from local distribution companies (LDCs) that have successfully implemented this approach across multiple states and internationally. Far from a simple “plug-and-play” solution, this methodology demands a strategic shift—challenging conventional workflows and driving meaningful change in operational practices.

Learning objectives

• Explain how geospatial analytics is used to detect and measure low-level methane emissions in gas distribution networks.
• Identify the essential success factors for deploying satellite-based geospatial tools effectively and consistently.
• Describe lessons learned from real-world LDC implementations that support a smoother rollout of satellite-based geospatial analytics.

Who should attend

• This course will be geared for LDAR technicians, LDAR supervisors, and asset managers unfamiliar with the application of satellite-based geospatial analytics to methane emissions measurement.

Course overview

This is Part 1 of a 4-part executive series for natural gas leaders: From Operational Excellence to Market Leadership.

Natural gas demand is growing, but stronger markets do not automatically translate into stronger margins.

Market volatility, changing demand patterns, workforce transitions, rising capital costs, and increasing operational complexity are placing greater pressure on organizations to understand where profitability is gained—or quietly lost.

Small operational inefficiencies can compound across an organization. Billing delays, inconsistent data, scheduling errors, fragmented workflows, manual processes, and limited operational visibility can affect working capital, decision-making, customer service, and ultimately financial performance.

This executive session examines the relationship between operational discipline and organizational resilience. Participants will explore where margin erosion can occur, how trusted data and standardized processes improve visibility, and why operational readiness should precede investments in automation and artificial intelligence.

The session will also address the growing challenge of institutional knowledge loss as experienced employees retire and organizations consider how processes, data, and technology can help preserve critical business knowledge.

Participants will leave with a practical framework for evaluating operational resilience and identifying areas where stronger processes, data practices, and organizational discipline may improve long-term performance.

Learning objectives

• Identify operational conditions and process weaknesses that can contribute to margin erosion.
• Evaluate how data quality, process consistency, and operational visibility affect organizational performance.
• Assess organizational readiness for automation and AI-enabled business processes.
• Identify workforce and institutional knowledge risks associated with employee transition and retirement.
• Apply an operational resilience framework to identify priority areas for improvement.

Who should attend

• CEOs and Presidents
• Chief Operating Officers
• Vice Presidents of Operations
• Vice Presidents of Engineering
• Vice Presidents of Commercial Operations
• Business Unit Leaders
• Directors of Operations
• Directors of Business Excellence
• Strategic Planning Leaders

Course overview

This is Part 4 of a 4-part executive series for natural gas leaders: From Operational Excellence to Market Leadership.

The organizations positioned to lead the natural gas industry in 2030 are making important strategic decisions today.

Changing demand patterns, AI-driven electricity growth, infrastructure requirements, workforce transition, regulatory complexity, evolving customer expectations, and advances in data and technology are creating both opportunities and new leadership challenges.

This executive session brings together the operational, financial, data, and technology themes explored throughout the series and asks a larger question: What organizational capabilities will natural gas leaders need to remain resilient, competitive, and prepared for the next decade?

Participants will examine emerging industry pressures and consider how operating models, workforce capabilities, data maturity, technology investment, risk management, and execution discipline influence long-term organizational performance.

Rather than attempting to predict a single future for the industry, the session provides leaders with a framework for evaluating multiple strategic pressures and identifying organizational capabilities that can improve readiness under changing market conditions.

The session concludes with an executive readiness assessment designed to help participants identify strategic gaps, establish priorities, and develop a practical roadmap toward 2030.

Learning objectives

• Evaluate external trends that may influence natural gas operations and business strategy through 2030.
• Assess organizational maturity across operations, data, workforce, technology, and decision-making.
• Identify strategic capability gaps that may affect long-term competitiveness and resilience.
• Evaluate potential investments based on organizational priorities, expected business value, and implementation readiness.
• Develop a prioritized executive roadmap for strengthening operational excellence and organizational readiness through 2030.

Who should attend

• CEOs
• Presidents
• Chief Operating Officers
• Executive Vice Presidents
• Board Members
• Business Unit Executives
• Vice Presidents of Strategy
• Vice Presidents of Operations
• Senior Corporate Leadership Teams

Course overview

This class will provide a high-level, non-technical overview of sources and quantities of methane emissions from US oil and gas facilities. It will examine multiple methane detection and measurement technologies, comparing relative strengths and weaknesses. This program will introduce the proposed federal penalties for methane emissions and the potential costs incurred for incurring methane emissions penalties. Requirements to qualify gas for designation as Responsibly Sourced Methane (“RSG”) and means of obtaining that certification will be discussed, as well as potential benefits from certification. Successful progress in the gas industry in reducing methane emissions will be described. Attendees will acquire a better understanding of the financial and operational impacts of methane emissions and emission mitigation efforts.

Learning objectives

• Describe sources of methane emissions from US oil and gas operations.
• Describe available technologies and practices to identify, measure and control methane emissions from the natural gas supply chain.
• Describe methane emissions rules and penalties issued by EPA.
• Explain responsibly Sourced Gas (“RSG”), including achieving the designation and potential benefits.
• Describe the potential impacts on operating costs, gas commodity price and revenue associated with methane emissions and RSG.

Who should attend

• Any relatively new employee of a gas industry entity and experienced gas industry professionals (administrative, financial, operations, legal, marketing, and other disciplines) seeking to broaden their understanding of the natural gas industry.

Course overview

This course, presented over two half-day-long sessions, provides natural gas professionals with an introduction to facilities and operations within the midstream segment of the natural gas industry. Non-technical descriptions of equipment are covered, along with processes employed to gather, treat and process gas in order to render it commercially acceptable, as well as to transport, store and trade the commodity prior to delivery to consumers.

Learning objectives

• Describe the size, source, and disposition of US natural gas supplies, including domestic production, imports, consumption, and exports.
• Trace what physically happens to natural gas after it leaves the well on its journey to consumers.
• Describe the services provided by gas midstream entities and how fees for such services are established.
• Explain the relationship between midstream entities and both gas producers and gas consumers.
• Differentiate between entities charging market-based rates and rate-regulated entities and between entities bearing commodity price risk and those that do not.

Who should attend

• Any relatively new employee of a gas industry entity and experienced gas industry professionals (administrative, financial, operations, legal, marketing, and other disciplines) seeking to broaden their understanding of the gas midstream segment.

Course overview

With the current and pending new regulations for reducing methane emissions, Heath will review current and new technology that has been and will be developed to conform to the new regulations for pipeline safety.

Learning objectives

• Identify current and new instrument technologies that support compliance with methane emissions and pipeline safety regulations.

Who should attend

• Presentation of new and upcoming instrumentation that will benefit all phases of the natural gas industry: distribution, mid and upstream, in the detection and quantification of leakage. Plus, meet the new proposed regulations.

Course overview

This is Part 2 of a 4-part executive series for natural gas leaders: From Operational Excellence to Market Leadership.

Revenue leakage does not always result from a single major failure. More often, financial performance is affected by smaller process weaknesses that occur repeatedly across daily operations.

Billing delays, fragmented workflows, inconsistent data entry, transaction errors, imbalance exposure, contract execution challenges, and manual processes can create unnecessary cost and financial risk.

This session examines operational excellence through the lens of revenue protection. Participants will explore how business processes across commercial and operational functions influence billing accuracy, cash flow, working capital, and overall financial performance.

Using industry-relevant scenarios, the session will examine potential vulnerabilities in areas such as scheduling, billing, electronic data interchange, contract administration, settlements, and operational handoffs.

Participants will also consider how standardized workflows, stronger controls, reliable data, and meaningful performance measures can help organizations identify process gaps earlier and make more informed operational decisions.

The focus is not on a particular technology solution, but on understanding the business practices and organizational disciplines that support stronger financial performance.

Learning objectives

• Identify common operational and commercial processes where revenue leakage or financial risk may occur.
• Explain how workflow fragmentation and manual processes can affect billing, cash flow, and working capital.
• Evaluate the role of standardized processes and operational controls in protecting revenue.
• Identify data-quality issues that can affect financial and operational decision-making.
• Select performance indicators that can help leaders identify process inefficiencies and emerging financial risk.

Who should attend

• Vice Presidents of Operations
• Directors of Operations
• Commercial Directors
• Revenue and Contract Management Leaders
• Finance Directors
• Business Process Improvement Leaders
• Operational Excellence Managers
• Digital Transformation Leaders

Course overview

This presentation will summarize advancements in pipeline risk modeling using machine learning processes and methods.

Machine learning is a process of learning and validating predictive models based on private and public data, domain expertise and technical standards. It is a process of continuous learning as new observations become available, inspections are performed and public data such as PHMSA reports are updated. Predictive model outputs are validated by actual observations and are fully explainable in human readable terms for the purposes of improved risk management decision-making.

Learning objectives

This introductory session on machine learning (ML) is tailored to senior managers of a pipeline company. The objectives will focus on high-level understanding, strategic potential, and implications for safety, efficiency, and regulatory compliance. Topics will include:

• Describe in non-technical terms what machine learning is and how it differs from traditional pipeline integrity management practices.
• Explain supervised learning, unsupervised learning, and predictive analytics using pipeline-related examples.
• Explain how machine learning can enhance risk assessment, improve predictive maintenance, optimize inspection schedules, and support regulatory compliance efforts aligning with PHMSA guidelines.
• Describe machine learning applications in the oil and gas sector, such as third-party damage prediction and corrosion and cracking prediction.
• Explain the role of ML in future-proofing operations, supporting sustainability, and enabling proactive, data-driven decision-making.

These objectives aim to create a foundation of understanding that will support informed decision-making and strategic planning related to machine learning and advanced analytics.

Who should attend

• Non-technical overview of what machine learning is and how it differs from traditional pipeline integrity management practices.
• Introduce key concepts like supervised and unsupervised learning, predictive analytics using pipeline-related examples to make it relatable.
• Explain how machine learning can enhance risk assessment, improve predictive maintenance, optimize inspection schedules, and support regulatory compliance efforts aligning with PHMSA guidelines.
• Present case studies or scenarios showing ML applications in the oil and gas sectors (e.g., third party damage prediction, corrosion and cracking prediction).
• Inspire curiosity and confidence by emphasizing the role of ML in future-proofing operations, supporting sustainability, and enabling proactive, data-driven decision-making.

Course overview

This introductory course provides an overview in greenhouse gas (GHG) accounting and the principles of corporate decarbonization. Participants will learn the essentials of GHG foot printing, including how to measure and interpret emissions across Scopes 1, 2, and 3. Building on this foundation, the course explores how organizations can define credible decarbonization pathways aligned with science-based targets, while balancing operational and strategic considerations. The course is designed to provide a 45 minute overview to the topics of GHG footprinting and decarbonization pathways, followed by 15 minutes of Q&A for the first hour. The second hour is designed as a brainstorming workshop with all participants for anyone to bring in their decarbonization pathways and climate strategies for personalized feedback on their roadmaps

Learning objectives

Through practical examples and case studies, learners will gain an understanding of the tools and frameworks used to evaluate reduction opportunities, set realistic milestones, and chart a roadmap to net zero. By the end of the course, participants will be equipped with the knowledge to:

• Assess an organization’s GHG footprint.
• Prioritize decarbonization levers for an organization.
• Develop strategies aligned with net-zero commitments.
• Identify challenges and opportunities on the path to a low-carbon future.

Who should attend

• This course is designed for sustainability professionals, business leaders, and anyone seeking to understand how organizations can operationalize climate action and achieve meaningful emissions reductions. The workshop is valuable for those who are currently involved in developing their firm’s climate strategy and energy transition plans, and wish to have some feedback regarding their decarbonization roadmaps.

Course overview

This is Part 2 of a 10-part series: From AI Fundamentals to Operational Impact. A Ten-Part Practical AI Series for the Natural Gas Industry.

The quality of AI output depends on the quality of the instructions it receives. This course teaches participants how to write clearer, more effective prompts that produce more useful results for everyday business tasks.

Participants will practice prompts that define context, role, task, constraints and desired output so they can use AI more effectively for email drafting, meeting preparation, policy summaries, reporting, training materials and other common business needs.

Learning objectives

• Write clearer prompts by defining context, role, task, constraints and desired output.
• Use AI for drafting, summarizing, planning and communication tasks.
• Improve AI responses through iteration, follow-up questions and refinement techniques.
• Apply prompt-writing best practices to common natural gas business scenarios.

Who should attend

• Employees who want better results from AI tools
• Business professionals
• Administrative and support staff
• Supervisors and project managers
• Anyone responsible for writing, summarizing, planning or communication

Experience level: Beginner to Intermediate

Course overview

This is Part 9 of a 10-part series: From AI Fundamentals to Operational Impact. A Ten-Part Practical AI Series for the Natural Gas Industry.

Successful AI adoption depends on more than access to tools. It depends on governance, accountability, trust and an understanding of the risks that must be managed.

This course combines governance and risk management into one practical session focused on AI policies, human oversight, data protection, cybersecurity, bias, regulatory considerations, operational risk and safe implementation practices.

Learning objectives

• Describe key components of responsible AI governance, oversight and accountability.
• Identify risks related to data protection, cybersecurity, bias, compliance and operational reliability.
• Identify policy and control considerations for safe AI implementation.
• Apply a risk-aware approach when evaluating AI tools, use cases and business processes.

Who should attend

• Leaders and executives
• Compliance and risk professionals
• IT and cybersecurity teams
• Operations and engineering leaders
• Anyone involved in AI policy, oversight or implementation decisions

Experience level: Intermediate to Advanced

Course overview

The United States relies heavily on a range of materials deemed “critical” for economic stability and national security, yet awareness of how these materials are classified and sourced remains limited. Many professionals lack a clear understanding of supply chain vulnerabilities and the implications of import dependence. This knowledge gap can hinder informed decision-making across industries.

Without understanding critical materials and their supply chains, organizations risk poor strategic planning, exposure to supply disruptions, and missed opportunities to mitigate risk. Overreliance on imports can lead to operational delays, increased costs, and reduced resilience in times of global instability.

This course offers a non-technical, accessible introduction to how the U.S. government defines and evaluates critical materials. It uses real-world examples—particularly lithium and copper supply chains—to clearly illustrate risks, dependencies, and emerging challenges without requiring a technical background.

Participants will be better equipped to recognize supply chain risks, support strategic sourcing decisions, and contribute to organizational planning around resource availability. This knowledge is directly applicable in operations, procurement, regulatory compliance, and long-term planning roles.

Learning objectives

• Explain how materials are classified as critical by the U.S. government.
• Identify common characteristics shared by critical materials.
• Identify U.S. reliance on imports and associated risks.
• Describe global supply chain challenges for critical materials, using lithium and copper as examples.
• Explain the role of technology in expanding material supply.

Who should attend

• New employees in gas or energy-related industries
• Experienced professionals (administrative, financial, operations, legal, marketing, etc.) seeking broader industry knowledge
• Anyone interested in understanding critical materials and supply chain dynamics

Course overview

This course provides a non-technical introduction to two forms of unconventional energy to explore common obstacles potentially encountered in an attempt to utilize new forms of energy. A high-level overview of the multinational supply chain for several minerals critical to the electrification (energy transition) effort in the US will be supplied including discussion of resources, resource locations and extraction activities. Description of supply chains and supply chain risks for copper and lithium will be discussed as examples. Elements of the energy trilemma will be identified and example tradeoffs in seeking to develop a balanced solution to the trilemma be discussed.

Learning objectives

• Describe the characteristics of two unconventional forms of energy and the challenges commonly encountered when adopting new energy sources.
• Describe the multinational supply chain frequently found in critical minerals.
• Explain the resource limitations and supply chain risks associated with critical materials required for electrification/energy transition.
• Evaluate example tradeoffs in seeking a balanced solution to the energy trilemma.

Who should attend

• Any relatively new employee of a gas industry entity and experienced gas industry professionals (administrative, financial, operations, legal, marketing, and other disciplines) seeking to broaden their understanding of the natural gas industry.

Course overview

As the energy landscape evolves, many professionals lack a clear understanding of unconventional renewable energy sources and how they integrate with existing energy systems. Information is often fragmented, overly technical, or disconnected from practical application within traditional energy operations.

This gap leads to missed opportunities, poor decision-making, and difficulty aligning renewable initiatives with business strategy. Organizations may struggle to evaluate emerging technologies, adapt to market shifts, or effectively participate in the energy transition.

This course provides a practical, accessible overview of unconventional renewable energy sources - such as hydrogen, bioenergy, geothermal, and other emerging technologies—while connecting them to real-world applications. It focuses on how these energy sources work, where they fit, and what they mean for today’s energy professionals.

Participants will be better equipped to evaluate renewable energy opportunities, contribute to strategic discussions, and understand how unconventional energy sources integrate with existing infrastructure. They will gain the confidence to engage in conversations shaping the future of energy within their organizations.

Learning objectives

• Explain unconventional renewable energy sources and how they differ from traditional energy systems.
• Identify key technologies such as hydrogen, bioenergy, geothermal, and emerging solutions.
• Explain how these energy sources integrate with existing natural gas and energy infrastructure.
• Evaluate opportunities, risks, and practical applications within your organization.
• Identify approaches for participating in energy transition and sustainability discussions.
• Describe market trends shaping the evolving energy landscape.

Who should attend

• Energy industry professionals seeking to understand emerging energy technologies
• Operations, engineering, and technical personnel expanding into renewable energy topics
• Business development and strategy professionals evaluating new energy opportunities
• Managers and leaders navigating energy transition initiatives
• Compliance, regulatory, and sustainability professionals
• Anyone looking to build foundational knowledge of unconventional renewable energy sources

Course overview

In this session, Srijana Rai, the technical director of Veritas, will provide an overview of GTI Energy’s Veritas initiative. It will include the Why, What and How behind Veritas. She will do an in-depth walkthrough of the 10-step measurement and reconciliation process and cover the methane emissions intensity, value chain summation, and assurance protocols. She will also explain the newly developed OGMP 2.0 aligned source-level pathway.

Learning objectives

• Explain the various pathways to generate a site or source-level measurement informed inventory for all segments of the natural gas supply chain.
• Explain the need for a standardized way of measuring and reconciling methane emissions.
• Describe all stakeholders involved in the development of and implementation of Veritas and GTI Energy’s efforts to align the protocols with the evolving regulatory landscape.

Who should attend

• Natural Gas Operators and Regulators; Methane Emissions Measurement Technology Vendors and Service Providers.

Course overview

Employees make choices every day that impact the safety of themselves and others. The most powerful influence on those choices is the leader, who must inspire safe behavior in employees through their consistent actions. After five years of research, Caterpillar statistically validated exactly what those actions are and how to measure them. To be an effective safety leader requires mastery of four core domains and fourteen elements. The most effective leaders create a strong culture of accountability; develop meaningful connectivity with those they lead; demonstrate credible safety consciousness; and build trust amongst their team.

Learning objectives

• Explain how to foster and measure the four domains of safety leadership (accountability, connectivity, safety consciousness, and trust) personally and across the organization.

Who should attend

• Leaders, Influencers, Supervisors

Course overview

Pop Quiz: You’re upgrading equipment to reduce emissions to meet “Good Neighbor Act” requirements. That means you need to retool infrastructure for 142 acres of compression stations at seven sites across four states – fast. What would you do to mitigate the risk of subsurface damage? Join GPRS’ Erik Griffin as he shares how one of the nation’s largest energy suppliers attempted to meet that challenge, the issues they faced, and the solutions GPRS partnered with them to craft that allowed for consistent data, expedited timelines, and streamlined communications throughout the U.S. with zero subsurface damages.

Learning objectives

• Explain the impact of your current safety and dig policies on consistent data acquisition across a national portfolio.
• Describe how up-to-date underground utility maps and the adoption of Subsurface Investigation Methodology can drive safer results at your facility.
• Describe how comprehensive digital utility & infrastructure maps and deliverables can eliminate unknowns to mitigate risk to enable projects to stay on schedule, on budget, and safe.
• Describe the key benefits of geolocating, layering, and aggregating documents in a digital platform for large portfolio management.

Who should attend

• Compression station operators & managers
• Pipeline managers
• Gas & Oil company stakeholders

Course overview

High voltage AC power transmission systems are often collocated with natural gas pipelines, and the complex interactions between the two can pose a threat to pipeline integrity and safety to personnel and public.

This session discusses the impact that AC interference (ACI) has on the pipeline industry, corrosion symptoms, risks and threat mitigation, and the industry standards and federal regulations.

Part 1 - What is AC Interference and How Does It Affect your Pipelines - In the first session, you’ll learn about the complex interaction between collocated pipelines and high-voltage AC power transmission systems, and the threat they pose to safety and overall pipeline integrity. We’ll review the impact of ACI on the pipeline industry, teach you how to recognize AC corrosion symptoms, and identify additional risk factors related to design and operating conditions. We’ll provide an overview of federal regulations and industry standards from organizations including NACE, INGAA, NEC and PRCI.

Part 2 - Understanding your Mitigation Options - In the second session, you’ll learn about the various mitigation and monitoring options available to you. We’ll discuss the pro’s and cons of computer modeling vs engineering field design as well.

Part 3 – AC Interference Threat Assessment - In the third session, you’ll learn how to implement a threat based ACI mitigation and monitoring program to help you efficiently deploy your limited field resources. We’ll define a threat assessment framework and provide you with example use cases for applying the framework for inductive coupling (accelerated corrosion) and AC fault events such as lightning strikes and HVAC upsets.

Part 4 – AC Interference Monitoring- In our final session, we’ll discuss the importance of the selection, installation and use of coupon test stations and Remote Monitoring for effective mitigation. You’ll learn how to identify AC fluctuation trends and other AC corrosion risk factors so you can be confident that you're investing in a mitigation system that includes ongoing monitoring of this dynamic environment.

Learning objectives

• Describe AC interference and how it affects your pipelines.
• Compare AC interference mitigation and monitoring options, including computer modeling and engineering field design.
• Explain how to implement a threat based ACI mitigation and monitoring program.
• Identify AC fluctuation trends and other AC corrosion risk factors.

Who should attend

• Pipeline Integrity and Engineers and Managers
• Corrosion Managers and Engineers
• Design and Construction Engineers
• Compliance Managers

Course overview

Pipeline integrity and risk professionals are under increasing pressure to do more with existing asset and inspection data—while also meeting regulatory expectations and improving decision quality. However, many lack a clear understanding of how machine learning fits into current processes or how to confidently apply and validate these models.

Without the ability to effectively leverage advanced analytics, organizations rely on static or incomplete risk models, leading to missed risk indicators, inefficient inspection prioritization, and challenges defending results during audits or reviews. This can increase operational risk, reduce ROI on data, and limit confidence in decision-making.

This course provides a practical, real-world introduction to how machine learning can be applied to pipeline integrity and risk. Through live demonstrations using actual gas transmission use cases, participants will see how models are built, validated, explained, and integrated alongside existing risk frameworks—removing the mystery and making the technology actionable.

Participants will be able to better evaluate how machine learning can enhance their current integrity and risk processes, improve inspection prioritization, and support defensible, data-driven decisions. They will leave with a clear understanding of how to apply these concepts within their own systems and whether to advance into more hands-on implementation.

Learning objectives

• Explain how machine learning applies to pipeline integrity and risk management.
• Identify real-world use cases (e.g., third-party damage prediction, corrosion growth, QRA).
• Explain how models are built, validated, and explained in practical terms.
• Explain how to integrate ML with existing risk and compliance frameworks.
• Evaluate machine learning results to support defensible, data-driven integrity decisions.
• Determine whether to advance into more hands-on machine learning implementation.

Who should attend

• Integrity engineers and risk analysts
• Corrosion and cathodic protection specialists
• GIS and data analysts supporting integrity programs
• Integrity and risk program managers responsible for oversight and decision-making
• Anyone responsible for building, running, or defending pipeline integrity or risk models

Course overview

As artificial intelligence (AI) rapidly transforms industries, it’s also reshaping how organizations approach workplace safety. But with great power comes great responsibility. AI offers immense potential to automate hazardous tasks, predict equipment failures, and monitor safety in real time—but it also introduces new risks that must be carefully managed.

In this course we’ll delve into the dual-edged sword of AI in the modern workplace. Whether you’re a safety professional, HR leader, or business executive, this course will equip you with the insights and strategies needed to harness the power of AI while mitigating its potential pitfalls.

Learning objectives

• Identify the cutting-edge AI technologies that are reducing risks, preventing accidents, and keeping workers safe.
• Describe the rise of AI-powered malicious attacks and other risks that could compromise safety and security in your organization.
• Describe proven strategies to assess, manage, and mitigate AI-related risks before they impact your workforce.
• Explain real-life examples of AI’s successes and challenges in workplace safety.
• Describe emerging AI-driven safety solutions, from predictive maintenance to AI-assisted risk assessments, and their implications for the organization.

Who should attend

• Safety and risk management professionals
• HR leaders and talent managers
• Operations and facility managers
• Business executives and decision-makers
• Anyone interested in AI’s impact on workplace safety

Course overview

Safety culture exists whether an organization proactively manages it or not. Over the past 50 years, Caterpillar Safety Services has worked with hundreds of organizations striving to build the strongest safety culture possible to keep their people safe. What we’ve learned is that the key to success and sustainability is resilience. In this presentation you will learn about the four interdependent components that are necessary to achieve a resilient safety culture: a system with appropriate controls and clear expectations, a shared mindset that meets challenges with care and curiosity, consistent leadership behaviors that positively influence others, and a fully engaged organization focused on continuous improvement to build ownership.

Learning objectives

• Describe what it means to have a resilient safety culture and what is necessary to achieve it.
• Explain why many safety systems struggle to deliver desired outcomes and how to improve them.
• Identify why people don’t follow standard work and how to create a caring and learning culture.

Who should attend

• Leaders and safety professionals, higher-level topic

Course overview

The Safe Digging Process will provide a 5-step overview of how safe digging takes place in North Carolina. This process is similar to other states but will be specific to North Carolina. Discussion will be targeted to excavators and/or the person or group responsible for the excavation. All in attendance will benefit from this overview.

The Importance of 3 will tackle damage prevention from the roles that each stakeholder plays in the process. The stakeholders are excavators, utility locators, and utility operators. Ron Peterson, Executive Director of NULCA—formerly the National Utility Locating Contractors Association and now recognized as “Nulca – Representing Utility Locating Professionals”—will join this class to discuss damage prevention and NULCA’s role on a national level. As an expert in damage prevention, Ron brings valuable insights to the conversation.

For excavators, the presentation will cover specific actions that can be taken to reduce the likelihood of a utility damage taking place along with effectively working with the other stakeholders.

For utility locators, the presentation will be tailored to 3 things utility locators or contract utility locators can do to improve damage prevention and work with the other 2 stakeholders.

For utility operators, the presentation will speak to efforts the utility operators can take to reduce damages to their plant. Talking points will be related to plant maintenance, plant installation and contracted excavator recommendations, and working with utility locators to improve their damage prevention program.

Learning objectives

• Explain how excavators, utility locators, and facility owners work together in the safe-digging process and the responsibilities each has for reducing line damage.

Who should attend

• Individuals who are responsible for operations and maintenance activities, construction and engineering activities, and general inspection activities. Operators who have specific individuals/teams responsible for damage prevention would be highly recommended to have these individuals/teams attend the session.

Course overview

This course will cover the concepts and techniques used to reduce the likelihood of human error and to detect and correct organizational weaknesses that set people up to make mistakes. The core information of this course is based on the US Department of Energy Human Performance Improvement Handbook but also relates to error-reducing philosophies in other industries, such as medicine and commercial aviation. Key topics of the course will include the science of human error; keys to creating a just and learning culture; techniques for employee-participation learning teams, and HPI tools which are habits and techniques used to reduce error at critical moments. The course will also address approaches for building top leadership and grassroots support. The intended outcome of the course is to provide leaders with a starting framework to develop human performance improvement concepts in their organization.

Learning objectives

• Explain the principles of human performance improvement and the science behind human error.
• Identify organizational weaknesses and workplace conditions that increase the likelihood of mistakes.
• Apply techniques that help reduce, detect, and correct errors during critical tasks.
• Describe the characteristics of a just and learning culture.
• Use employee-participation learning teams to strengthen organizational learning.
• Identify strategies for building leadership and frontline support for human performance improvement.

Who should attend

• Leaders in all parts of the organization who are seeking to reduce human error and manage organizational problems that set people up to make mistakes. The content of the course will be aimed at leaders seeking to construct new approaches to improve human and organizational performance of all types of tasks in the organization, from frontline and control center operations to business professional functions such as supply chain, human resources, corporate communications, etc.

Course overview

Distribution Integrity Management Programs (DIMP) continue to evolve as operators face new regulatory expectations, aging infrastructure challenges, and emerging operational risks. Many organizations struggle to stay current on industry developments and determine how evolving requirements apply to their specific systems and risk profiles.

Without a proactive understanding of current DIMP expectations and industry trends, operators may face increased compliance risk, inconsistent integrity management practices, and reduced ability to identify or mitigate system vulnerabilities. This can lead to operational inefficiencies, heightened safety concerns, and greater exposure to regulatory scrutiny.

This interactive course provides a practical review of the latest DIMP developments and industry focus areas as of 2026. It combines regulatory insight with real-world operational perspectives, allowing participants to explore current challenges, compare approaches, and engage in peer-driven discussions around key integrity management topics.

Participants will be able to evaluate how emerging DIMP issues affect their systems, strengthen integrity management strategies, and apply lessons learned from industry peers. They will leave with actionable insights to improve compliance, risk prioritization, and operational decision-making within their DIMP programs.

Topics will include:

• Leaks and leak management strategies
• Low Probability / High Consequence Events
• Farm taps and associated integrity considerations
• Legacy plastics and material performance concerns
• Wildfire risk and system resiliency
• Peer approaches to DIMP implementation and risk management

Learning objectives

• Explain current DIMP developments and regulatory expectations.
• Identify emerging integrity issues affecting distribution systems.
• Describe risk-management approaches for leaks, legacy plastics, low-probability/high-consequence events, farm taps, and wildfire risk.
• Compare DIMP approaches and lessons learned with industry peers.
• Identify actions that support compliance, risk prioritization, and operational decision-making.

Who should attend

• DIMP professionals and integrity management personnel
• Engineers supporting distribution systems and compliance programs
• Gas operations managers and operational leadership
• Anyone responsible for distribution system safety, integrity, or regulatory compliance

Course overview

One of the biggest challenges for safety leaders in our industry and others, is to leverage the beliefs and behaviors of employees to remove variables from their work that drive employees into making poor or less-than-desirable decisions. Although, statistically speaking, safety programs have been improving in most industries over the years, fatal and serious incidents/events have not. That’s why we are now starting to see a trend of organizations making a philosophical shift away from Behavior Based Safety (BBS) programs towards Human and Organizational Performance (HOP) programs because you can’t continue to do the same things over and over again, expecting different outcomes.

This presentation is guaranteed to challenge your beliefs about safety in a positive way. The 1st half of the presentation will focus on understanding why a philosophical transformation from BBS to HOP is needed. The second half is focused on sharing personally selected HOP tools that the presenter thinks will be useful in building and supporting a foundation for an organizational transformation from Safety 1 to 2 or from one philosophy to another. The audience will be exposed to a New Pathway of looking at Safety and Organizational Performance because Significant Injuries & Fatalities (SIFs) are not trending in the right direction and they can be extremely debilitating to organizations, not to mention the family members, friends, and co-workers involved. The ultimate goal for such a transformation is to build organizational resilience by designing systems that allow people to fail safely and develop a view that expecting perfection from workers, processes, and procedures is unrealistic.

Learning objectives

• Explain the core principles of Human and Organizational Performance (HOP) and how HOP differs from Behavior Based Safety.
• Explain why a philosophical shift (transformation) in safety is needed.
• Describe HOP tools that help build organizational resilience.

Who should attend

• Safety professionals
• Operations and field leaders
• Supervisors and managers
• Human performance and organizational development professionals
• Leaders seeking to strengthen safety practices and organizational learning

Course overview

This two-day workshop prepares attendees with the knowledge necessary to navigate the Department of Transportation’s (DOT) regulation of natural gas pipelines. Class registrants will understand applicable coding and administration that pertains to DOT regulations, specifically 49 CFR Part 190, 191 and 192.

Learning objectives

• Identify the purpose and scope of 49 CFR Parts 190, 191, and 192.
• Navigate the applicable coding and administrative requirements for natural gas pipelines.
• Explain how DOT regulations apply to natural gas pipeline operations.

Who should attend

• Individuals working with pipeline safety regulators (state or federal).
• Individuals in the compliance group of a natural gas organization.
• Individuals performing design, construction or post-construction inspection or testing activities.
• Individuals supervising personnel who perform operations or maintenance activities.
• Individuals with subject matter expertise in operations, maintenance or corrosion control.
• Individuals involved in integrity management activities.
• Individuals performing audits of pipeline safety activities and records.
• Individuals in the legal department and involved with pipeline safety.
• Individuals in a management role responsible for pipeline engineering or operations.

Badge Details

Level 2 Department of Transportation Natural Gas Pipeline Compliance Specialist

Credly® Verified Badge

SGA has partnered with Credly®, the leader in digital credentials, to certify the recipients have demonstrated a working understanding of the Department of Transportation’s pipeline safety regulations. They have satisfactorily completed fifteen development hours to understand 49 CFR Part 190, 191 and 192 and how they directly impact operations, integrity management, pipeline safety auditing, construction and compliance.

Criteria

To earn this badge, participants must have successfully completed fifteen hours of SGA’s DOT 192 Compliance for Natural Gas Pipeline Operators Course. Additionally, they must be employed or enrolled in an educational program with professional, technical or field exposure that is directly attributed to the natural gas industry.

Course overview

This two-day workshop prepares attendees with the knowledge necessary to navigate the Department of Transportation’s (DOT) regulation of natural gas pipelines.

Class registrants will understand applicable coding and administration that pertains to DOT regulations. Specifically, know 49 CFR Part 190, 191 and 192.

Learning objectives

• Navigate and access code interpretations made publicly available by the DOT.
• Explain variances of local, regional, state, and federal considerations.
• Identify your peer resource group in the industry for support, advice, and consult.

Who should attend

• Individuals working with pipeline safety regulators (state or federal).
• Individuals in the compliance group of a natural gas organization.
• Individuals performing design, construction or post-construction inspection or testing activities.
• Individuals supervising personnel who perform operations or maintenance activities.
• Individuals with subject matter expertise in operations, maintenance or corrosion control.
• Individuals involved in integrity management activities.
• Individuals performing audits of pipeline safety activities and records.
• Individuals in the legal department and involved with pipeline safety.
• Individuals in a management role responsible for pipeline engineering or operations.

Course overview

When a gas emergency or customer outage occurs, clear command and coordination are critical. This course is designed for operations, safety, and emergency response team personnel who are responsible for managing fast-moving, high-risk distribution incidents. Participants will gain a practical understanding of how the Incident Command System (ICS) is used during gas distribution leak emergencies and outage responses. The training focuses on real-world application—how ICS establishes clear leadership, communication, and coordination so responders can act quickly, safely, and in alignment with regulatory and organizational expectations.

The course covers core ICS principles, roles, and processes with emphasis on scaling ICS appropriately for distribution incidents rather than large-scale disasters. Participants will explore how ICS supports effective decision-making, situational awareness, and coordination across operations, safety, communications, and leadership during time-critical events. Mutual Aid is also addressed, including how to integrate external crews into an established command structure, set clear expectations, and maintain consistent communication and work coordination. By the end of the course, participants will understand how consistent use of ICS improves response efficiency, reduces confusion, and supports safe, organized restoration of service during emergencies and outages.

Learning objectives

• Explain the purpose and structure of the Incident Command System (ICS) and its application to gas distribution emergencies and outages, applying ICS
• Apply core ICS roles, responsibilities, and processes to establish clear command, communication, and coordination during incident response.
• Integrate Mutual Aid resources into an existing command structure to support safe, efficient emergency response and service restoration.

Who should attend

• New engineers looking to enhance their understanding of compressor technologies.
• Long-time engineers looking to refresh their understanding.
• Anyone looking for a high-level, value-centric approach to compressor design.

Course overview

Most safety professionals and operations managers in the Utility industry would likely agree on some key points regarding employee safety. First, hazard recognition is essential for the safety of any crew or employee activity. Hazards cannot be prioritized or controlled if they are not first identified. Second, despite decades of efforts to improve work practices within the industry, there has been little progress in reducing serious injuries and fatalities. Researchers have identified a potential improvement in the construction industry that could significantly impact the safety of employees in at-risk environments. This opportunity involves high energy-based hazard recognition and using a tool known as the Energy Wheel (or, in some circles, the STKY Wheel – Stuff That Can Kill You).

We will spend our time in this short course examining why high energy hazards go unidentified or unrecognized before work begins and, maybe more importantly, what we can do to correct that problem through the utilization of a tool called an Energy Wheel. This short course will be based on the research of Dr. Matthew Hallowell and team. Furthermore, we’ll have an engaging discussion on how you can learn to use this tool in a relatively short period of time with your maintenance and construction teams to assist with hazard ID during job briefings and safety observations.

Learning objectives

• Explain why serious injuries and fatalities in the utility industry have not declined despite decades of improved work practices.
• Explain why even very experienced utility professionals often fail to identify all high-energy hazards present before work begins.
• Use the Energy Wheel to identify high-energy hazards during job briefings and safety observations.
• Explain how a Safety Classification Model (SCL) can be used in conjunction with High-Energy Hazard Information to effectively learn from significant events.

Who should attend

• Leadership, Managers, Supervisors, and Field Level Employees

Course overview

Excavation safety involves following OSHA standards, using protective systems, and implementing risk mitigation strategies to prevent cave-ins, falls, and other hazards.

Learning objectives

• Explain why proper excavation and trenching safety measures are needed to prevent cave-ins, falls, and other hazards.
• Recognize the hazards associated with trenching and excavations.
• Identify the OSHA requirements that govern excavation safety and trenching operations.
• Identify the proper work practices for safe excavation and trenching operations.

Who should attend

• Operators
• Engineers
• Managers
• Supervisors
• Operating Engineers
• Directors

Course overview

In the rapidly evolving landscape of regulations, merely meeting compliance standards is no longer sufficient. This class will explore strategies to not only comply with the regulatory environment but to excel. It covers best practices, innovative approaches, and the integration of technology into core business operations, ensuring long-term success.

Learning objectives

• Identify best practices, innovative approaches, and technology integrations that move an organization beyond basic compliance toward excellence in environmental and construction work.

Who should attend

• Compliance and regulatory professionals
• Operations and safety leaders
• Managers and supervisors responsible for implementing compliance programs
• Risk management and continuous improvement professionals
• Organizational leaders seeking to move beyond compliance toward proactive, success-oriented practices

Course overview

This course will take you through an introduction to greenhouse gases (GHG), the various GHG scopes and sources, and types of reporting that they may encounter. It will then cover the requirements of the US EPA Greenhouse Gas Reporting Program (GHGRP), specifically Subpart A, Subpart C, and Subpart W. This includes an overview of the recent and upcoming changes to Subpart A and W that will impact the reported GHG emissions of companies to the EPA.

Learning objectives

• Describe greenhouse gases and scopes.
• Identify various GHG calculation approaches and methodologies.
• Identify the GHGRP subparts that apply to an operation, including Subparts A, C, and W.
• Describe the changes associated with Subpart W.
• Explain how changes to Subpart W will impact reported emissions.

Who should attend

• HSE and Operations Leaders
• HSE Generalists
• Environmental Generalists
• Facility and Production Engineers
• Finance Practitioners with responsibility for GHG reporting
• Corporate Sustainability Practitioners

Course overview

Most safety professionals and operations managers in the Utility industry would likely agree on some key points regarding employee safety. First, hazard recognition is essential for the safety of any crew or employee activity. Hazards cannot be prioritized or controlled if they are not first identified. Second, despite decades of efforts to improve work practices within the industry, there has been little progress in reducing serious injuries and fatalities. Researchers have identified a potential improvement in the construction industry that could significantly impact the safety of employees in at-risk environments. This opportunity involves high energy-based hazard recognition and using a tool known as the Energy Wheel (or, in some circles, the STKY Wheel – Stuff That Can Kill You).

We will spend our time in this short course examining why high energy hazards go unidentified or unrecognized before work begins and, maybe more importantly, what we can do to correct that problem through the utilization of a tool called an Energy Wheel. This short course will be based on the research of Dr. Matthew Hallowell and team. Furthermore, we’ll have an engaging discussion on how you can learn to use this tool in a relatively short period of time with your maintenance and construction teams to assist with hazard ID during job briefings and safety observations.

Learning objectives

• Explain why serious injuries and fatalities in the utility industry have not declined despite decades of improved work practices.
• Explain why even very experienced utility professionals often fail to identify all high-energy hazards present before work begins.
• Use the Energy Wheel to identify high-energy hazards during job briefings and safety observations.
• Explain how a Safety Classification Model (SCL) can be used in conjunction with High-Energy Hazard Information to effectively learn from significant events.

Who should attend

• Leadership, Managers, Supervisors, and Field Level Employees

Course overview

This course provides safety and operational awareness of black powder—also known as iron sulfide/iron oxide contamination—commonly found in natural gas pipelines and facilities.

Participants learn how black powder forms, why it presents serious safety and operational risks, and how to manage it safely during routine operations and maintenance.

Learning objectives

• Describe what black powder is and how it forms.
• Recognize pyrophoric and respiratory hazards.
• Describe how to manage black powder safely during routine operations and maintenance.
• Apply safe handling and PPE practices.
• Respond appropriately during black powder-related incidents.

Who should attend

• Field technicians and operators
• Operations and maintenance personnel
• Pipeline and facility employees
• Safety and environmental professionals
• Supervisors responsible for field activities and worker safety

Course overview

Organizations operating critical infrastructure face increasing threats from nation-state adversaries, yet many lack a clear understanding of how these threats actually manifest in operational environments. Adversary tactics—ranging from cyber intrusions to physical and hybrid attacks—are often misunderstood or viewed as too complex to translate into practical action.

Without this understanding, organizations may underestimate vulnerabilities, fail to detect early warning signs, and remain unprepared for targeted attacks. This can result in operational disruption, compromised systems, safety risks, and significant financial and reputational damage, especially in sectors like energy and infrastructure that are frequent targets.

This session provides a clear, practical breakdown of adversary tactics, using real-world examples of nation-state behavior—including cyber operations, social engineering, and hybrid threat approaches. It focuses on translating threat intelligence into actionable insights, helping organizations understand not just what the threats are, but how they work and how to respond effectively.

Participants will be able to identify vulnerabilities within their own operations, recognize common adversary tactics (such as phishing, exploitation of operational technology, and supply chain attacks), and apply actionable metrics to strengthen security posture. They will leave with practical steps to improve readiness, response, and resilience within their organization.

Learning objectives

• Explain how nation-state threats target critical infrastructure.
• Identify common tactics, including cyber intrusion, social engineering, and hybrid attacks.
• Explain how adversaries exploit operational technology and data systems.
• Describe practical, actionable metrics to assess and improve organizational readiness.
• Identify strategies to reduce vulnerability and strengthen resilience.
• Identify approaches for aligning security practices with real-world threats.

Who should attend

• Operations and facility leaders responsible for critical infrastructure
• Security, risk, and compliance professionals
• IT/OT and cybersecurity teams
• Executive leaders responsible for organizational resilience
• Anyone responsible for protecting systems, assets, or personnel

Course overview

A lone worker program is only effective if it changes what happens before an employee steps into the field.

When Peoples Gas conducted a comprehensive review of its highest-risk lone worker tasks, the goal was not to create another safety report. The goal was to identify risks, implement practical controls and strengthen decision-making before work begins. The result was a program that led to wearable gas detection enhancements, GIS mapping improvements, updated engineering standards, and new approaches to field risk management.

In this 90-minute practitioner course, Jammal Davenport shares how the Lone Worker High-Risk Intersection Solution was designed, what the team discovered, and how findings were translated into operational controls that field personnel could actually use. Participants will gain insight into the decisions that shape the program, the challenges encountered during implementation, and the lessons learned after the program was deployed.

The course also explores the next phase of lone worker safety, including the development of AI-assisted risk flagging tools designed to support utility locate operations and improve hazard recognition before work begins.

Learning objectives

• Evaluate high-risk lone worker tasks using a structured risk review framework.
• Build the internal business case for dedicating resources to lone worker safety initiatives.
• Identify practical controls that improve field safety and support consistent worker behavior.
• Identify implementation challenges that can limit adoption and effectiveness.
• Apply lessons learned from a utility-scale lone worker program to your own operations.
• Assess how cross-functional teams can strengthen risk evaluation and control development.
• Describe how AI-assisted risk flagging tools may support utility locate operations and hazard recognition before work begins.

Who should attend

• Safety leaders responsible for lone worker programs and field risk management
• Utility locate managers overseeing field operations and workforce safety
• Operations and engineering leaders evaluating high-risk work activities
• Field supervisors responsible for hazard identification and control implementation
• GIS, asset management and operational technology professionals supporting field safety initiatives
• Anyone responsible for strengthening lone worker protections within utility operations

Course overview

Pipeline safety is built where the work happens—in the field. This program is designed for field personnel and the teams that support them, focusing on how PSMS is applied during planning, execution, and day-to-day decision-making on the front line of pipeline safety.

Viewers will be introduced to practical, job-ready tools developed through collaboration between SGA, NGA, and Blacksmith, including PSMS Tactical Guides and Quick Tips created specifically for field functions. Rather than theory, the program emphasizes how PSMS shows up in real work—pre-job planning, work execution, communication, and follow-through.

The program summarizes how Tactical Guides and Quick Tips support field employees in understanding their role within a PSMS, applying guiding principles, and using the Plan-Do-Check-Act (PDCA) cycle to manage risk and improve performance. Functional examples are drawn from Mains and Services Construction, Distribution System Maintenance, Corrosion Control, Pressure Regulation and Instrumentation and Odorization, Gas Control, Emergency Preparedness and Response, and Engineering Design and Review.

Future deep dive courses will be scheduled to review individual Tactical Guides and Quick Tips listed above.

Learning objectives

• Explain how PSMS Tactical Guides and Quick Tips help field employees embed PSMS in daily activities.
• Explain the Plan-Do-Check-Act (PDCA) cycle and how it is used in the planning, execution, oversight, and continuous improvement of field work activities.
• Explain “key considerations” for strengthening the PDCA processes in the field, including during planning, pre-job and post job reviews, and during quality control and quality assurance activities.
• Describe key roles and guiding principles for consideration in operationalizing PSMS in the field.

Who should attend

• Operations and Engineering Managers, Supervisors, Work Planners/Coordinators, Inspectors, or Field Employees.

Course overview

PHMSA NPMS Minimum Data Requirements for 2024 & Beyond Spatially – 2024 will be “Year Zero” or the baseline foundational year for the new submittal requirements with additional minimum requirements for several years to come. We will give you tips on how to improve your company’s NPMS submission utilizing GIS.

We will cover PHMSA’s Federal Register Notice for Information Collection Change and the new attributes that will need to be captured as well as the radical increase in segmentation and how we get the industry ready for this. Spatial data will be key to the new submittal process. Operators will need to track changes and change logs now rather than submitting no changes year over year.

Learning objectives

• Describe the NPMS submittal process.
• Explain why tracking errors and year-over-year changes matters for annual NPMS submittals.
• Identify ways to improve a company’s NPMS submission using GIS, including the change detection tool.
• Summarize the Federal Register Information Collection Change requirements, including the new attributes to be captured and the increase in segmentation.
• Explain how to prepare GIS data for new regulations or newly regulated assets such as gas gathering lines.

Who should attend

• GIS Professionals, Data Analysts and Integrity Managers and Compliance Professionals focusing in DIMP and TIMP

Course overview

In this course, we will discuss physical threats to critical operational environments and effective security measures. This course includes discussion of high-value targets, common physical threats, and best practices in implementing protection mechanisms.

Topics Include:

• Physical Security Threats
• Threat classes – ecoterrorists, lone wolves, disgruntled insiders
• Threat mechanisms – IEDs, magnetic explosives, drone risks, active shooters
• Fundamental Physical Security Protections for Critical Infrastructure
• TSA Smart practices
• Perimeter security, lighting, surveillance, ingress/egress, achieving standoff
• Incident Preparedness
• Policies and procedures
• Training and drills

Learning objectives

• Describe the classes and mechanisms of physical threats to critical operational environments.
• Identify effective mitigations and physical security measures.
• Identify actionable metrics that can be applied in your organization.
• Identify key components of a broader physical security plan that can be customized for your operations.

Who should attend

• Facility and Site Managers
• Site Security Directors

Course overview

This course introduces and reinforces safety management for the pipeline industries including, but not limited to: Oil and Gas, Pressure Pipe, Liquid Organics, Pump and Transfer Stations, and Storage Facilities. Emphasis will be on prevention, rather than treatment. Pipeline Safety Management is intended to give a foundational understanding of vital maintenance activities and safety principles to successfully operate a pipeline over its life cycle.

Learning objectives

• Explain foundational pipeline safety management principles.
• Identify maintenance activities that support safe pipeline operation.
• Describe how prevention-focused safety practices apply across the pipeline lifecycle.
• Identify safety management considerations for pipelines, pump and transfer stations, and storage facilities.

Who should attend

• Engineers:
• Pipeline
• Safety
• Design
• Project
• Managers and Directors
• Logistics Managers
• Financial Managers

Course overview

This course provides a high-level overview of the 2nd Edition of API Recommended Practice 1173: Pipeline Safety Management Systems (PSMS), with a focus on how the framework applies to non-operations and shared services functions such as leadership, HR, legal, finance, IT, compliance, procurement, and training. Participants will explore the structure and intent of the recommended revised practice, including key updates since the original 2015 publication. The course highlights major changes across the ten PSMS elements, explains the purpose of newly added annexes, and clarifies how Safety Culture is now embedded throughout the system rather than treated as a standalone element.

The course also introduces the updated Safety Assurance approach, showing how quality control, quality assurance, audits, and evaluations are now integrated to support continuous improvement. Emphasis is placed on understanding roles, responsibilities, and decision-making impacts for non-operations teams that support pipeline safety outcomes across the organization.

Learning objectives

• Explain the purpose and structure of the 2nd Edition of API RP 1173 and its relevance to non-operations and shared services functions.
• Describe key changes from the 2015 edition and how those updates affect organizational policies, processes, and support systems.
• Explain how Safety Culture is embedded across all ten PSMS elements and how non-operations decisions influence safety outcomes.
• Interpret the role of the newly added annexes in supporting alignment, implementation, and continuous improvement across the organization.
• Explain how quality control, quality assurance, audits, and evaluations within the Safety Assurance framework support decision-making and accountability in non-operations roles.

Who should attend

• This course is ideal for Legal, HR, Supply Chain, IT, Finance, and Customer Care/Call Center professionals.

Course overview

This course provides a high-level overview of the 2nd Edition of API Recommended Practice 1173: Pipeline Safety Management Systems (PSMS), with a specific focus on the role of leaders in setting expectations, reinforcing safety culture, and enabling effective system performance.

Participants will explore the structure and intent of the revised recommended practice, including key updates since the original 2015 publication. The course highlights changes across the ten PSMS elements, explains the purpose of newly added annexes, and clarifies how Safety Culture is now embedded throughout the PSMS framework and driven by leadership behaviors, decisions, and accountability.

Leaders will also gain an understanding of the updated Safety Assurance approach, including how quality control, quality assurance, audits, and evaluations are integrated to support oversight and continuous improvement. Emphasis is placed on what leaders are expected to do differently—from governance and resource allocation to performance monitoring and cross-functional alignment—to ensure PSMS is actively practiced, not just documented.

Learning objectives

By the end of this session, you should be able to:

• Explain the purpose and structure of the 2nd Edition of API RP 1173 and its implications for executive and leadership oversight.
• Assess how key updates from the 2015 edition affect leadership responsibilities, governance, and decision-making.
• Explain how leadership behaviors, expectations, and accountability mechanisms reinforce Safety Culture across all ten PSMS elements.
• Apply the Safety Assurance framework to evaluate how quality control, quality assurance, audits, and evaluations support informed oversight and continuous improvement.
• Define specific leadership actions—related to resources, performance monitoring, and cross-functional alignment—that enable PSMS to be actively practiced throughout the organization.

Who should attend

• Top Management, Management and Recognized Leaders – emerging leaders, new hires to PSMS roles

Course overview

This course moves beyond PSMS concepts and focuses on practical applications in the field, using API Recommended Practice 1173 (PSMS) as a framework to support safe, consistent, and compliant operations related to distributions system operations and maintenance. Pipeline safety is built where the work happens—in the field. This course is designed for field personnel and the teams that support them, focusing on how PSMS is applied during planning, execution, and day-to-day decision-making on the front line of pipeline safety.

Designed for operations and maintenance professionals, the course translates PSMS expectations into tactical guidance, real-world examples, and quick tips that can be applied during daily work. Participants will examine how PSMS elements—such as risk management, operating procedures, management of change, competence, and safety assurance—connect directly to the operation and maintenance of the gas system.

Additionally, the course emphasizes how Operations and Maintenance field teams can use PSMS to anticipate hazards, reinforce procedural discipline, improve communication across shifts and functions, and capture lessons learned before incidents occur. It also highlights how frontline actions support system-wide safety outcomes, inspection of readiness, and continuous improvement.

Participants will be introduced to practical, job-ready tools developed through collaboration between SGA, NGA, and Blacksmith, including PSMS Distribution System Operations and Maintenance Tactical Guide and Quick Tips created specifically for field functions.

Learning objectives

• Explain the role of field personnel in an effective Pipeline Safety Management System (PSMS).
• Apply PSMS Tactical Guides and Quick Tips to the planning, execution, and follow-through of gas main and services construction work.
• Identify key PSMS considerations relevant to Distribution System Operations and Maintenance planning and field activities.
• Explain the Plan-Do-Check-Act (PDCA) cycle and how it is used in the planning, execution, oversight, and continuous improvement of field work activities.
• Describe key roles and guiding principles for consideration in operationalizing PSMS in the field.

Who should attend

• Gas Construction management staff including Managers, Supervisors, Planners, Engineers, Inspectors, and field technicians

Course overview

Overview of reciprocating compressor fundamentals including the compressor, the engine/motor, load-control devices, the gas compression process, and resulting safety concerns. Then, how dynamic usable models, reports, charts, and operating maps are created to assist all company divisions (e.g., Automation & Controls, Gas Control, Data Analytics, Procurement, Reliability Groups, etc.).

Learning objectives

• Explain reciprocating compressor components, operating characteristics, safety considerations, unloading methods, and the role of performance models.

Who should attend

• Ideal for those wanting an overview of some of the important equipment used in the natural gas and process gas compression industry

Course overview

Effective risk management depends on alignment—not silos. This course is designed for leaders, compliance teams, and risk professionals responsible for ensuring that risk is identified, prioritized, and managed consistently across operations, regulatory requirements, and Pipeline Safety Management Systems (PSMS).

Participants will explore how API RP 1173 integrates with broader risk management and compliance programs to support informed decision-making and operational resilience. The course focuses on connecting PSMS risk processes with compliance obligations and day-to-day operational realities, helping organizations move from fragmented risk activities to a coordinated, enterprise-wide approach.

Through practical examples, the training highlights how risk identification, assessment, mitigation, and monitoring flow across engineering, operations, and compliance functions. Emphasis is placed on governance, data sharing, and communication—ensuring risks are visible, prioritized appropriately, and addressed before they result in incidents, findings, or operational disruptions.

Learning objectives

• Explain how PSMS risk management processes align with compliance and operational risk programs.
• Identify gaps and overlaps between PSMS, compliance, and operational risk activities.
• Apply a coordinated approach to risk identification, assessment, and prioritization across functions.
• Evaluate risk information to support governance decisions, resource allocation, and performance monitoring.
• Integrate lessons learned, incident data, and assurance results into ongoing risk management and continuous improvement efforts.

Who should attend

• Leadership, compliance, risk professionals

Course overview

A Pipeline Safety Management System is only effective if leaders can see how it is performing—and act on that insight. This course is designed for leadership, PSMS owners, and audit teams who are responsible for oversight, accountability, and continuous improvement of PSMS.

Participants will gain a practical understanding of how Safety Assurance works within API RP 1173, including how quality control, quality assurance, audits, evaluations, and performance monitoring come together to provide a complete picture of system effectiveness. The course focuses on using assurance activities not just to identify gaps, but to drive informed decisions and meaningful improvement.

The training also emphasizes the role of management review in translating data into action. Participants will explore how to structure effective reviews, interpret performance indicators, prioritize corrective actions, and ensure resources and accountability are aligned with risk. Throughout the course, real-world examples illustrate how organizations move from reactive findings to proactive learning and continuous improvement.

By the end of the course, participants will understand how to use Safety Assurance and management review processes to strengthen safety culture, support regulatory expectations, and ensure PSMS remains a living system that evolves with the organization.

Learning objectives

• Explain how audits, assessments, evaluations, and other assurance activities work to monitor performance, providing a picture of system conformance and effectiveness.
• Explain how to conduct effective Management Reviews that prioritize corrective actions, assign accountability, and align resources with risk.
• Apply continuous improvement principles to ensure lessons learned result in sustained changes to processes, behaviors, and system performance.

Who should attend

• Leadership, PSMS Coordinators/administrators, audit teams

Course overview

Safety is critical in transportation and construction industries, where workers and motorists are exposed to various hazards. This presentation highlights effective strategies and best practices for enhancing safety, whether working on a construction site or driving through one. The presentation emphasizes proactive measures to minimize risks and ensure the safety of both workers and commuters.

Learning objectives

• Categorize common safety hazards on construction sites and in work zones.
• Demonstrate proper safety procedures and protocols for working on or driving through a construction site.
• Apply risk mitigation strategies to prevent accidents and injuries to workers and commuters.

Who should attend

• Safety professionals of utility organizations
• Fleet managers of 100 or more vehicles

Course overview

IT departments must establish solid cybersecurity foundations in ever-evolving digital environments and threat landscapes. In this session, we’ll learn about the latest industry threats and issues affecting our peers. Additionally, we’ll learn about a handful of recommended baseline configurations of an IT infrastructure that will help better protect your organization against cybercrime.

Learning objectives

• Describe the latest threats in our industry.
• Identify new resources to stay in the know on emerging threats and vulnerabilities.
• Describe recommended baseline IT infrastructure configurations that help protect an organization against cybercrime.

Who should attend

• IT Leaders and IT Technicians

Course overview

Every member of the organization fulfills a specific function to get the job done, and yet all are expected to be “responsible for safety.” How each person interprets that expectation is largely influenced by what they perceive is most important to their boss. Executives have a particularly wide scope of influence and accountability, so it is critical that they demonstrate commitment to safety through both words and actions, just as they do for production. It starts with leading by example, but true leadership goes beyond wearing proper PPE and ensuring others do the same.

Learning objectives

• Apply leadership, communication, training, and recognition practices to build and sustain positive safety performance.

Who should attend

• Leaders at all levels

Course overview

The release of the 2nd Edition of API RP 1173 reflects how the industry has learned, adapted, and matured in its approach to Pipeline Safety Management Systems (PSMS). This course is designed for all PSMS stakeholders who need a clear, practical understanding of what has changed—and what those changes mean in practice.

Participants will explore the most significant updates to the 2nd Edition, with a focus on why changes were made, how they affect PSMS implementation, and what the industry has learned since adopting the original 2015 version. Rather than a line-by-line comparison, the course highlight’s themes, intent, and real-world implications drawn from industry experience.

The training also incorporates industry lessons learned from early adopters, including common challenges, successful practices, and pitfalls to avoid. Special attention is given to updates around Safety Culture integration, Safety Assurance, governance, and accountability, helping participants understand how PSMS expectations have evolved and how organizations can strengthen system performance moving forward.

Learning objectives

• Describe the key updates introduced in the 2nd Edition of API RP 1173 and the intent behind those changes.
• Compare major differences between the original 2015 edition and the 2nd Edition at a high level.
• Explain how industry lessons learned influenced updates to PSMS elements, Safety Culture, and Safety Assurance.
• Identify common implementation challenges and effective practices observed during adoption of the 2nd Edition.
• Apply insights from industry experience to strengthen PSMS implementation, alignment, and continuous improvement within their organization.

Who should attend

• All PSMS stakeholders

Course overview

Advance your gas measurement expertise by exploring the systems and concepts used to diagnose performance issues and support more complex measurement work. The program examines communication protocols, instrumentation and control systems, control valves, fluid mechanics, and troubleshooting practices. It is designed to help experienced technicians connect equipment behavior, system conditions, and measurement performance when problems arise.

Topics

• Communication and Protocols I
• Communication and Protocols II
• Instrumentation Systems
• Basics of Control Valves
• Fluid Mechanics Fundamentals
• Basic Troubleshooting: Part I
• Basic Troubleshooting: Part II

Learning objectives

• Describe common communication protocols used in gas measurement and related field systems.
• Explain the role of instrumentation systems in supporting accurate measurement and operational control.
• Identify basic control valve concepts and their application in gas measurement operations.
• Apply fundamental fluid mechanics concepts to explain gas flow and measurement behavior.
• Troubleshoot common measurement system issues using basic troubleshooting practices.

Completion requirement: complete all required subcourses with a score of 80 or higher to earn the certificate of completion.

Who should attend

• This program is intended for experienced measurement technicians, senior technicians moving into diagnostic, lead, or mentoring responsibility, and technicians who support control systems and instrumentation alongside gas measurement. Completion of the Intermediate Gas Measurement Technician Certificate, or equivalent field experience, is recommended.

Course overview

Inspection data only creates value when professionals know how to select the right tools, interpret results correctly, and translate findings into action. This advanced workshop helps participants strengthen decision-making using intelligent pigging technologies, with deeper focus on inspection limitations, confidence levels in reported findings, and how results should influence repair and remediation planning.

Learning objectives

• Select appropriate inspection technologies.
• Evaluate confidence in inspection findings.
• Translate data into repair decisions.
• Prioritize inspection using risk-based thinking.

Who should attend

• Pipeline integrity engineers and program managers responsible for in-line inspection programs
• Corrosion, materials, and mechanical engineers evaluating pipeline threats and anomalies
• ILI analysts and technical specialists who interpret inspection data and reports
• Operations, maintenance, and reliability professionals who support inspection planning and response
• Regulatory and compliance personnel involved in pipeline integrity requirements
• Experienced pipeline professionals seeking advanced knowledge of ILI technologies, data analysis, and integrity decision-making

Course overview

Advanced Mobile Leak Detection instruments have been providing an effective, reliable, and faster analysis of a gas company’s pipeline system. Solving a range of issues such as safety, quality, emission losses, and cost – efficiencies. Based on several pilot projects conducted, this class will provide an effective method of leak investigation for a gas company’s Leak Management Program (DIMP).

Learning objectives

• Describe the proposed regulation for using AMLD under the PHMSA Advanced Leak Detection Program (ALDP) and the instruments that support an effective leak investigation.

Who should attend

• Distribution

Course overview

Hot taps, line stops, and horizontal directional drilling projects require technical precision, strong field judgment, and careful attention to safety. This advanced workshop helps participants understand design considerations, field challenges, and technical decision points that influence success in these high-consequence applications.

Learning objectives

• Evaluate branch reinforcement requirements.
• Apply safe work practices to hot tapping, line stopping, and HDD projects.
• Apply in-service welding considerations to field and design decisions.
• Apply HDD design principles.

Who should attend

• Pipeline design, construction, and project engineers
• Engineering managers and project managers responsible for pipeline installations or modifications
• Operations and maintenance professionals involved in hot tapping, stopping, or system tie-ins
• Integrity, safety, and compliance professionals supporting complex pipeline projects
• Technical professionals seeking advanced knowledge of horizontal directional drilling and specialized pipeline intervention methods

Course overview

With a large number of LNG peakshaver facilities reaching their 50th year in service and with natural gas peakshaving operations remaining an essential component in natural gas distribution operations, many facilities are facing replacement projects. This course will provide an overview of replacement and upgrade projects being performed by LNG peakshaver facilities. Participants will gain an in-depth understanding of when and why projects are being performed, pre-upgrade stop gaps that can be performed before a full replacement is needed, and lessons learned when planning for and executing these projects.

Types of replacement projects that will be discussed include LNG Tanks, Control buildings, Boiloff Gas Compressors, Vaporizers, and Liquefiers.

Learning objectives

• Explain the role of LNG peakshaving facilities in supporting reliable natural gas distribution operations.
• Identify factors that indicate when aging peakshaving equipment may require upgrades or replacement.
• Compare replacement and upgrade considerations for LNG tanks, control buildings, boil-off gas compressors, vaporizers, and liquefiers.
• Evaluate interim measures that may support continued operation before full equipment replacement.
• Apply lessons learned to the planning and execution of peakshaving facility replacement and upgrade projects.

Who should attend

• LNG facility owners and operators

Course overview

Connect fundamental physics principles to the equipment, systems, and processes encountered in technical work. The program explores dynamics, matter, energy, work, power, heat transfer, and mechanics through an applied industry lens. These concepts provide a foundation for interpreting how physical systems behave and for approaching technical problems with greater confidence.

Topics

• Applied Physics: An Introduction
• Applied Physics: Dynamics
• Applied Physics: Nature of Matter
• Applied Physics: Energy, Work and Power
• Applied Physics: Heat and Heat Transfer
• Applied Physics: Mechanics

Learning objectives

• Describe foundational applied physics concepts and their relevance to technical work.
• Explain basic principles of dynamics and mechanics.
• Identify key characteristics of matter and how they affect physical systems.
• Explain the relationship between energy, work, and power.
• Describe heat and heat transfer concepts used in practical applications.

Completion requirement: complete all required subcourses with a score of 80 or higher to earn the certificate of completion.

Who should attend

• This program is intended for technicians, operators, field personnel, utility employees, and other professionals who need a practical understanding of applied physics principles used in technical, operational, and industrial work environments.

Course overview

Explore the electronic components and systems that support modern industrial equipment and instrumentation. The program introduces power supplies, rectifier circuits, filters, voltage regulators, integrated circuits, switching power supplies, transistors, diodes, operational amplifiers, and semiconductor devices. It provides the electronics foundation needed to better interpret equipment operation and support maintenance and troubleshooting activities.

Topics

• Basic Electronics: Power Supplies, Rectifier Circuits, and Power Supply Filters
• Basic Electronics: Power Supplies, Voltage Regulators and Integrated Circuits
• Basic Electronics: Switching Power Supplies
• Basic Electronics: Bipolar Transistor Fundamentals
• Basic Electronics: Diodes
• Basic Electronics: Operational Amplifiers
• Basic Electronics: Special Semiconductor Devices

Learning objectives

• Describe basic electronics concepts and their application in technical work environments.
• Explain the function of power supplies, rectifier circuits, filters, voltage regulators, and integrated circuits.
• Identify the purpose and operation of switching power supplies.
• Describe the basic operation of bipolar transistors, diodes, operational amplifiers, and special semiconductor devices.
• Explain how common electronic components support equipment performance and troubleshooting.

Completion requirement: complete all required subcourses with a score of 80 or higher to earn the certificate of completion.

Who should attend

This program is intended for technicians, operators, field personnel, maintenance staff, utility employees, and other professionals who need a foundational understanding of electronic components, power supply systems, and semiconductor devices used in technical and industrial environments.

Course overview

Build a strong foundation in the systems, equipment, and principles behind natural gas measurement. This program introduces the properties of natural gas, the equipment used to measure it, the drawings and standards that guide measurement work, and the SCADA and data systems that carry measurement information through the organization. Together, the courses provide the context technicians need to see how accurate measurement supports safe, reliable, and effective operations.

Topics

• Industry Overview
• Gas Properties 1
• Gas Properties 2
• Drawing Sets and Print Reading
• Safety in Gas Measurement
• Introduction to Electrical and Instrumentation (E&I)
• Introduction to SCADA
• Measurement Systems
• Introduction to Measurement Standards
• Gas Flow Measurement Fundamentals

Learning objectives

• Describe the role of gas measurement within the natural gas industry.
• Explain basic gas properties and how they relate to measurement accuracy and system performance.
• Interpret basic drawing sets and prints used in gas measurement work.
• Identify safety considerations and safe work practices related to gas measurement activities.
• Identify basic electrical, instrumentation, SCADA, and measurement system components.
• Explain introductory measurement standards and their importance in consistent gas measurement practices.
• Describe fundamental gas flow measurement concepts used in field operations.

Completion requirement: complete all required subcourses with a score of 80 or higher to earn the certificate of completion.

Who should attend

This program is intended for technicians in their first years in a gas measurement role, meter shop apprentices and field personnel moving into measurement work, and operations, engineering, or analyst staff who work alongside measurement and need to understand the systems they rely on.

Course overview

Strengthen the mathematical foundation used across technical, measurement, maintenance, and operational work. The program begins with essential calculations involving whole numbers, fractions, decimals, and percentages and progresses through algebra, scientific notation, geometry, trigonometry, statistics, and uncertainty. The emphasis is on mathematics as a practical tool for solving problems and working accurately with technical information.

Topics

• Industry Mathematics: Whole Numbers and Fractions
• Industry Mathematics: Decimals, Percentages, and Square Roots
• Industry Mathematics: Algebraic Operations and Equations
• Industry Mathematics: Exponents, Radicals, and Scientific Notation
• Industry Mathematics: Geometry I
• Industry Mathematics: Geometry II and Trigonometry
• Industry Mathematics: Statistics and Uncertainty Principles

Learning objectives

• Perform basic calculations using whole numbers, fractions, decimals, percentages, and square roots.
• Apply algebraic operations and equations to solve technical problems.
• Use exponents, radicals, and scientific notation in industry-related calculations.
• Describe basic geometry, trigonometry, statistics, and uncertainty concepts.
• Apply foundational math skills to support measurement, troubleshooting, and operational tasks.

Completion requirement: complete all required subcourses with a score of 80 or higher to earn the certificate of completion.

Who should attend

This program is intended for technicians, operators, field personnel, maintenance staff, utility employees, and other professionals who need a practical foundation in industry mathematics to support technical calculations, measurement work, troubleshooting, and operational decision-making.

Course overview

Explore the primary meter technologies used to measure natural gas and the principles that support their accurate operation. The program examines orifice and cone meters, Coriolis meters, ultrasonic meters, gas properties, and key AGA 3 requirements. Learners gain a broader view of how different meter technologies work, where they are used, and the factors that influence measurement performance.

Topics

• Industry Overview
• Orifice and Cone Meters
• AGA 3 Part 1
• AGA 3 Part 2
• AGA 3 Part 3
• Gas Properties 1
• Coriolis Meters Operation and Purpose
• Coriolis Meters Theory and Design
• Ultrasonic Meter Definitions and Components
• Ultrasonic Meter Theory of Operation

Learning objectives

• Describe common gas meter types and their role in measurement operations.
• Explain basic concepts related to orifice, cone, Coriolis, and ultrasonic meters.
• Identify key AGA 3 concepts used in gas measurement standards.
• Explain how gas properties affect meter performance and measurement accuracy.

Completion requirement: complete all required subcourses with a score of 80 or higher to earn the certificate of completion.

Who should attend

• This program is intended for measurement technicians who need device-level depth on primary meter families, measurement analysts and auditors who review meter data, and engineering or operations staff involved in meter selection, station design, or meter performance review.

Course overview

Cured-in-place-lining (CIPL) is a well-established technology that eliminates leaks from gas mains. CIPL also has been tested and proven to extend the useful life of the ‘composite pipe’ by up to 100 years. As a minimally invasive “trenchless technology”, CIPL not only gives utilities a cost-effective alternative for their leak-prone-pipe remediation and pipeline replacement programs, but also supports their decarbonization initiatives. In addition to its inherent environmental benefits, CIPL projects often are considered capital expenses.

Learning objectives

• Describe how cured-in-place lining (CIPL) is designed, laid out, and implemented to eliminate leaks, extend the life of gas mains, and support emissions mitigation.

Who should attend

• This course is targeted towards both entry-level engineers learning about new innovative ways to improve their gas system, as well as seasoned corporate decision makers looking to make a positive impact on their regulatory obligations as well as the bottom line of their business.

Course overview

This course will review the primary compressor technologies for CCUS applications, including fundamentals, operating principles, how CO2 mixtures affect compressor design, and considerations in selection. The technologies to be reviewed include reciprocating compressors, single-shaft/between-bearings centrifugal compressors, and integrally geared compressors.

Learning objectives

By the end of this course, participants will be able to:

• Explain the working principle behind each compressor concept and potential design changes for pure CO2 and CO2 mixtures.
• Evaluate the advantages and disadvantages of different CO2 compression routes using a pressure-enthalpy diagram.
• Determine requirements for compressor packages for CCUS applications.
• Identify what to include in a compressor package specification, including turndown, gas cooling, material selection and performance testing.
• Identify ways to integrate a CO2 capture process with a CCUS compressor package.

Who should attend

• Industry developing engineers and operations team members, procurement specialists, operating companies evaluating CCUS projects.

Course overview

In the next decade, larger and more efficient CO2 machinery will be needed to meet evolving global market needs. With renewable power’s build-out, ironically, the United States continues to utilize more natural gas for power generation, for both baseload and for peaking power, due to its reliability and fast response time of gas turbine generators. The rapid expansion of AI data centers has also translated into more reliance on dedicated natural gas-fired power and natural gas pipelines. Hence, eventually, CO2 capture for gas-fired power will be needed to decarbonize the power generation sector. Other key CO2 capture market segments also include industrial iron and steel manufacturing, cement plants, iron and steel and natural gas processing.

The search for non-fossil fuel-based peaking power to fill the projected utility grid gaps remains challenging, since battery technology is limited in duration while other energy storage is less proven, not readily deployable and physically challenging (compressed air/hydro). Thermal energy storage concepts appear to be the leading backup power concept with well-proven technology and longer duration energy storage. Pilot plants are underway to prove out thermal energy storage as an alternative to batteries and hydrogen.

As the world aims to decarbonize key industries, CO2 machinery innovation will play a key part in contributing to improving the economics of carbon capture, reuse and/or sequestration/storage. Capturing CO2 can be achieved through various processes, including cryogenic CO2 removal, membrane-based, and advanced solvents/sorbents, which may offer other routes to storage and sequestration. Avoiding or limiting new pipeline construction and permitting is also a tactic by many U.S.-based Gulf Coast CO2 project operators, as this may help to minimize costs if injection wells can be located closer to capture sites. Repurposed pipelines operating below the super-critical pressure are one option for lowering CCS costs. Other CCS strategies include exhaust gas recirculation, liquefaction of CO2, and beneficial reuse of CO2 as fuel (such as methanol).

Learning objectives

• Describe the changing landscape of US natural gas markets and options for non-fossil fuel-based energy storage technologies.
• Identify recent trends in more cost-effective carbon capture, compression and sequestration.
• Compare CO2 compression and transport options, including pipeline transport (super-critical or lower-pressure gaseous phase), ship or vessel transport (CO2 as a liquid), and sequestration.

Who should attend

• Mechanical and rotating equipment engineers
• Compression and machinery specialists
• Power generation professionals
• Operations and maintenance personnel
• Engineering and technical leaders involved in CO2 and decarbonization initiatives

Course overview

While reciprocating and centrifugal compressors are both widely used in the natural gas industry, the specific applications for each are not always well understood.

This 3-hour virtual training session provides a foundational understanding of these critical technologies. Attendees will learn:

• Key Differences: The core operational principles of reciprocating and centrifugal compressors.
• Sizing Fundamentals: How to properly size each type of compressor.
• Optimal Applications: Guidance on selecting the right technology for a given scenario.
• Practical Analysis: The core operational principles of reciprocating and centrifugal compressors.

Learning objectives

• Explain the fundamentals of reciprocating and centrifugal compressors.
• Explain CAPEX vs OPEX cost comparisons between these two technologies.
• Identify potential benefits and drawbacks of selecting one tech over the other.
• Identify which compressor type to use in a variety of real-world situations.

Who should attend

• New engineers looking to enhance their understanding of compressor technologies
• Long-time engineers looking to refresh their understanding
• Anyone looking for a high-level, value-centric approach to compressor design

Course overview

Overview of modeling reciprocating compressors using both OEM and commercial software. Learn about modeling differences, safety checks and how they vary between OEMs, how to create unloading steps, how to create performance curves/maps/table/plots, how to tune compressor performance to analyzer data, how to incorporate models into hydraulic pipeline simulation software/edge computing devices/Big Data Analytics/PLCs, basics of gas thermodynamics and more.

Learning objectives

• Describe what a reciprocating compressor is, its Pros and Cons, general components, quick overview of auxiliary equipment, performance, safety, and unloading abilities.

Who should attend

• Ideal for those wanting an overview of some of the important equipment used in the natural gas and process gas compression industry.

Course overview

Natural gas pipeline development requires the careful alignment of regulatory requirements, commercial priorities, environmental considerations, and legal strategy. Projects may face delays, opposition, litigation, permitting challenges, and evolving policies that affect certification and long-term viability.

This course provides a strategic overview of the factors that influence successful pipeline development. Participants will examine current development challenges, explore examples of successful projects, and consider approaches for mitigating regulatory, legal, environmental, and commercial risks. The course also addresses how these considerations affect transportation agreements and project planning, helping participants make more informed decisions throughout the pipeline development process.

Learning objectives

• Explain the complexities of natural gas pipeline certification and the factors that contribute to project delays and opposition.
• Assess how evolving policy statements affect pipeline development from regulatory, legal, and environmental perspectives.
• Identify regions where pipeline development has succeeded and the factors contributing to that success.
• Analyze current opposition, litigation, and other challenges facing pipeline developers.
• Apply strategies to mitigate regulatory, legal, environmental, and project-development risks.
• Explain how regulatory, commercial, and environmental considerations influence transportation agreements.
• Evaluate the legal and strategic planning needed to support successful natural gas pipeline development.

Who should attend

• Natural gas utility professionals
• Transmission company executives
• Pipeline project managers
• Legal and regulatory affairs teams
• Environmental and compliance officers
• Strategic planning professionals in the energy sector

Course overview

This session focuses on an in-depth understanding of each element of the Rule (49 CFR 192.631). ISltd consultants will discuss the history of the Rule and breakdown each required element and its impacts on a regulated Control Room. We will provide tips on how to address each requirement and provide industry best practices and ongoing continuous improvement opportunities. This session will also include common struggles that operators and compliance teams have with successful implementation and management of the CRM program. The instructors encourage open discussion for any struggles or questions participants may have.

Learning objectives

• Describe each required element of the Control Room Management Rule (49 CFR 192.631).
• Identify the minimum requirements of a compliant program.
• Identify ways to develop and implement compliant programs and procedures.
• Identify ways to improve existing programs.
• Explain common industry challenges/struggles with CRM programs.

Who should attend

• Compliance Managers, new Controllers, Control Room Supervisors and Managers, Operations Managers

Course overview

Natural Gas Operators face numerous challenges in minimizing community disruption and environmental impact during construction projects. Amidst increasing regulations, industry opposition, and investor mandates, operators are being pressured to reduce methane emissions.

By fostering innovation, the natural gas industry now has access to implement new solutions to address these challenges, one solution being cross-compression. This technology recycles natural gas back into the pipeline, reducing methane emissions compared to traditional methods. While not necessarily completely new to the industry, this technology has been enhanced to be deployed today on diverse natural gas systems.

This session will navigate many questions operators have when introducing a new activity and/or technology in addition to exploring how this activity can be evaluated and successfully implemented on a large scale through proven practices.

Learning objectives

• Explain how to turn an emissions-reduction objective into a feasible, safe, and successful cross-compression program.
• Define an operational problem and the criteria a new technology such as cross-compression must meet to solve it.
• Identify practices that build a work culture that supports sustainability initiatives.
• Assess new technologies such as cross-compression for large-scale implementation.
• Identify change management actions for introducing a new activity or technology into operations.

Who should attend

• Engineering
• Operations
• Technology/Innovation Advancement/Sustainability
• Environmental/Policy

Course overview

Odor complaint investigation is not new to the industry. This class will review the process, procedures, and the various instruments used by the First Responders and will reference AGA recommendations on how to conduct a leak investigation in wet weather and a building that could be filled with gas.

Learning objectives

• Describe the basic elements of an inside and outside leak investigation, including the procedures and instruments first responders use.

Who should attend

• Members in distribution

Course overview

Training Programs are essential to the success of a Control Room Management. This course will focus on developing a training program. It will include information for new Controllers and continued training with an additional focus on fatigue and AOCs. Focus will placed on the written training plan and annual reviews to test the effectiveness.

Learning objectives

• Develop a written training plan for new controllers.
• Identify continuing training needs for experienced controllers.
• Incorporate fatigue and abnormal operating conditions into controller training.
• Use annual reviews to evaluate training program effectiveness.

Who should attend

• Gas Control personnel, learning and development personnel, training personnel, regulatory groups

Course overview

This interactive course provides an in-depth review of the latest developments in Distribution Integrity Management Programs (DIMP) as of 2025. Designed for DIMP professionals, engineers, and gas operations management, the course focuses on current regulatory requirements and pressing industry issues.

Topics will include:

• Leaks
• Low Probability/High Risk Events
• Farm Taps
• Legacy Plastics
• Wildfires

Learning objectives

• Summarize ongoing DIMP developments in 2025, current DIMP requirements, and hot-button industry issues.
• Compare DIMP approaches and their applicability to participants’ own systems.

Who should attend

• DIMP Professionals, Engineers, Gas Operations Management

Course overview

Navigate the federal regulatory framework that shapes natural gas pipeline safety and operations. The program provides a structured introduction to DOT reporting requirements and the major provisions of 49 CFR Part 192, including materials, design, components, welding and joining, construction, corrosion control, testing, uprating, and operations. It gives learners the regulatory context needed to recognize how compliance requirements connect to day-to-day pipeline work.

Topics

• DOT 190 Overview
• DOT Part 191 Reporting Requirements
• DOT 192 History & Navigation
• DOT 192 Subpart A – General
• DOT 192 Subpart B – Materials
• DOT 192 Subpart C – Pipe Design
• DOT 192 Subpart D – Components
• DOT 192 Subpart E – Welding
• DOT 192 Subpart F – Joining by Methods Other Than Welding
• DOT 192 Subpart G - Construction
• DOT 192 Subpart G – Construction
• DOT 192 Subpart H – Customer Meters, Service Regulators, and Service Lines
• DOT 192 Subpart I – Requirements for Corrosion Control
• DOT 192 Subpart J – Testing Requirements
• DOT 192 Subpart K – Uprating
• DOT 192 Subpart L – Operations
• DOT 192 Subpart N – Qualification of Pipeline Personnel
• DOT 192 Subpart O — Gas Transmission Pipeline Integrity Management
• DOT 192 Subpart P – Gas Distribution Pipeline Integrity Management

Learning objectives

• Describe the purpose and scope of DOT regulatory requirements for natural gas pipeline operations.
• Identify key reporting requirements under DOT Part 191.
• Navigate major sections of DOT Part 192 related to pipeline materials, design, construction, corrosion control, testing, uprating, and operations.
• Explain how regulatory requirements connect to day-to-day pipeline safety and compliance work.

Completion requirement: complete all required subcourses with a score of 80 or higher to earn the certificate of completion.

Who should attend

• This program is intended for compliance personnel, pipeline operations staff, engineers, technicians, supervisors, and other natural gas professionals who need a working understanding of DOT regulatory requirements for pipeline safety and operations.

Course overview

Develop a practical foundation in the electrical concepts and systems commonly encountered in technical and industrial environments. The program covers electrical safety, basic theory, test equipment, AC generation, grounding, motors, motor starting and controls, RLC circuits, and transformers. It provides useful context for working around electrical equipment and for interpreting how electrical systems support operational performance.

Topics

• Electric Power Fundamentals: Electrical Safety
• Electric Power Fundamentals: Basic Electrical Theory
• Electrical Power Fundamentals: Test Equipment
• Electric Power Fundamentals: AC Generation
• Electrical Power Fundamentals: Grounding Practices
• Electric Power Fundamentals: AC and DC Motors
• Electric Power Fundamentals: Controlling Motor Starting
• Electric Power Fundamentals: Motor Control Fundamentals
• Electric Power Fundamentals: RLC Circuits and Transformers

Learning objectives

• Describe basic electrical safety principles and safe work practices.
• Explain foundational electrical theory and the use of common test equipment.
• Identify basic AC generation, grounding, motor, and motor control concepts.
• Describe the purpose of RLC circuits and transformers in electrical power systems.

Completion requirement: complete all required subcourses with a score of 80 or higher to earn the certificate of completion.

Who should attend

• This program is intended for technicians, operators, maintenance personnel, utility employees, and other professionals who need a foundational understanding of electrical power systems, motors, controls, and safe electrical work practices.

Course overview

Part 1:

This two-hour workshop provides a focused technical overview of inspection and environmental compliance requirements during pipeline construction. Participants will gain a practical understanding of environmental inspection programs, pipeline construction processes, and how environmental inspectors integrate with construction inspection teams. The session features expert instruction and interactive discussion on common challenges, emerging trends, and effective compliance strategies, making it valuable for both new and experienced professionals involved in pipeline design, permitting, construction, and environmental compliance.

Part 2:

This two-hour workshop provides a focused technical overview of environmental inspection, emphasizing restoration, good housekeeping, and project termination procedures. Participants will gain a practical understanding of how inspectors monitor restoration activities, maintain site housekeeping standards, and verify conditions necessary for project closeout and regulatory compliance. The session features expert instruction and interactive discussion on common challenges, emerging trends, and effective compliance strategies, making it valuable for both new and experienced professionals involved in pipeline design, permitting, construction, and environmental compliance.

Learning objectives

• Explain the environmental compliance requirements, inspection practices, and best management practices that apply during pipeline construction, restoration, and project closeout.

Who should attend

• Managers, Supervisors, and Inspection Professionals

Course overview

This course covers force-fed divider block compressor lubrication systems, focusing on the design, operating principles, maintenance, and troubleshooting of divider blocks. We will start with a high-level introduction to force-feed lubrication systems and then delve into the specifics of the divider block assembly. Topics will include best practices for optimizing design and function, recognizing, and diagnosing problems, and troubleshooting issues. The course will conclude with a hands-on demonstration of proper testing procedures.

Learning objectives

• Explain the design principles of force-fed lubrication systems and how they function within compressor systems.
• Troubleshoot common problems in force-fed divider block lubrication systems.
• Describe the proper procedures for testing divider block lubrication systems.
• Select maintenance practices that support the longevity and proper operation of force-fed divider block lubrication systems.

Who should attend

• Engineers, maintenance mechanics, operators, engine analysts involved with reciprocating compressors. Industries include Gas Transmission, Midstream (gathering and processing), Gas Storage, Refineries and Chemical plants.

Course overview

Both reciprocating and centrifugal compressors are widely used in the natural gas industry, yet the specific reasons for choosing one technology over the other are often misunderstood.

This four-part training course provides a comprehensive comparison, covering:

• Key Differences: Understanding the core technologies and their associated equipment.
• Sizing and Selection: Practical guidance on how to properly size and select the right compressor.
• Optimal Applications: Identifying the ideal scenarios for implementing each technology.
• Real-World Analysis: Evaluating the pros, cons, and financial implications through detailed case studies.

Learning objectives

• Explain the fundamentals of reciprocating and centrifugal compressors.
• Solve compressor sizing and selection problems.
• Identify the key questions to ask when designing a compression system.
• Explain CAPEX vs OPEX cost implications for decisions made.
• Evaluate the pros, cons, and financial implications of each compressor technology using case studies.
• Calculate the size of compression equipment for a given application.
• Select the associated equipment for a chosen compression system.
• Lay out major equipment and interconnecting piping for a compression system.

Who should attend

• New engineers looking to enhance their understanding of compressor technologies.
• Long-time engineers looking to refresh their understanding.
• Anyone looking for a high-level, value-centric approach to compressor design.

Course overview

Many professionals working in field operations lack a full, connected understanding of how natural gas is handled across systems—from wellhead through gathering, processing, and pipeline transfer. Knowledge is often limited to specific roles, creating gaps in how gas behavior, equipment, and safety practices work together.

These gaps can lead to unsafe conditions, equipment failures, inefficient operations, and regulatory risk. Misunderstanding pressure, flow, or system interactions can result in downtime, product loss, and increased exposure to incidents or non-compliance.

This course delivers a practical, field focused understanding of natural gas handling by connecting core principles (pressure, flow, measurement) with real-world equipment and operations. It emphasizes how systems work together, not in isolation, enabling participants to see the “big picture” of field operations.

Participants will be able to make better on-the-job decisions related to gas movement, equipment operation, and safety practices. They will identify potential issues earlier, communicate more effectively across teams, and apply best practices that improve reliability, safety, and performance in the field.

Learning objectives

• Explain how pressure, flow, and measurement affect natural gas handling in field operations.
• Trace natural gas movement from the wellhead through gathering, processing, and pipeline transfer.
• Explain how field equipment and operating systems work together.
• Identify potential field issues and the safety practices that address them.
• Explain how field system interactions affect reliability, operating decisions, and team communication.

This course connects the full lifecycle of field gas handling, including:

• Describe gas properties, low- and high-pressure behavior, and measurement practices.
• Explain hydraulics and gas behavior through gathering systems.
• Describe pipeline design, construction, maintenance, and corrosion protection practices.
• Describe compression, treating, pigging, and liquid handling in field operations.
• Identify key elements of DOT Part 192 and how they apply in the field.
• Explain how rights-of-way affect field operations.
• Identify safe practices that manage risk in daily field operations.

Who should attend

• Field operators, technicians, and maintenance personnel
• Operations supervisors and frontline leaders
• Early-career engineers supporting field operations
• HSE and compliance professionals working with field teams
• New hires needing a foundational understanding of gas handling in the field

Course overview

This course will cover lubrication system design, operation, maintenance, and troubleshooting, including the individual components and how they work together. There will be examples of different types of lubrication systems found in operation today. The focus of this course will be on power and compressor cylinder lubrication of legacy integral engines and compressors and high-speed separable compressors.

Proper lubrication is critical to the reliability and longevity of cylinders. Too often the installed lubrication systems are not designed optimally or maintained properly. Over-lubrication is a common problem and the effects can be disastrous. Carbon build-up in power cylinders causes premature wear and damage and the soot from burning lubricant fouls catalyst and emissions control systems. Excessive compressor cylinder lubrication can carry over in the gas stream causing many issues downstream in coalescing filters and drips, meter stations, and more.

Some specific issues that will be covered:

• Oil reduction strategies
• Pre-lube systems: when and how to properly implement them.
• Variable lubrication rates matching varying operating conditions.

Learning objectives

• Explain what force feed lubrication is and its purpose in reciprocating compressors.
• Identify the components of force feed lubrication systems.
• Describe how a system is designed including flow rates and layout.
• Optimize lubrication rates to reduce excessive oil carryover in the gas stream.
• Apply troubleshooting and maintenance best practices to force feed lubrication systems.

Who should attend

• Any engineers, maintenance mechanics, operators, and engine analysts involved with reciprocating compressors. Industries including Gas Transmission, Midstream (gathering and processing), Gas Storage, Refineries and Chemical plants.

Course overview

This course provides a practical introduction to the Fundamentals of Peakshaving Facilities, covering facility types, key components, operational functionality, safety practices, and regulatory compliance.

Participants will gain insight into how LNG peakshaving facilities support system reliability by producing and storing liquefied natural gas (LNG) during periods of low demand and vaporizing it to meet spikes in consumption during extreme weather. Strategically located within natural gas distribution systems, these facilities play a critical role in maintaining a dependable energy supply. While many are concentrated in the Northeast to address winter demand and pipeline constraints, others are also found in the Southeast and Upper Midwest to support major metropolitan areas.

Learning objectives

• Explain the fundamentals of peakshaving facilities and their role in supporting energy supply reliability.
• Compare various peakshaving facility configurations and their major components.
• Describe the technical aspects of peakshaving operations, including design, functionality, and performance.
• Interpret the regulatory and compliance requirements of the jurisdictions governing peakshaving facilities.

Who should attend

• Natural gas operations professionals
• Engineers and technical specialists
• Gas supply and system planning professionals
• Peakshaving facility operators and maintenance personnel
• Professionals seeking a foundational understanding of peakshaving facilities and their role in natural gas systems

Course overview

This course provides a high-level overview of Gas SCADA (Supervisory Control and Data Acquisition) systems and Gas Control operations. Participants will gain foundational insight into how SCADA systems support the monitoring, control, and optimization of natural gas pipeline networks. The course will also cover the key roles, responsibilities, and decision-making processes within Gas Control, offering a better understanding of how these systems and teams work together to ensure safe, reliable, and efficient gas delivery.

Learning objectives

• Explain how Gas SCADA systems support the monitoring, control, and optimization of natural gas pipeline networks.
• Explain the role and types of field equipment used in gas operations.
• Describe the responsibilities of Gas Control in ensuring the safe and reliable operation of transmission and distribution systems.

Who should attend

• Gas control and SCADA personnel
• Control room operators
• Operations and maintenance professionals
• Engineers and technical specialists
• Professionals seeking a foundational understanding of gas SCADA and control systems

Course overview

A two-hour course on the basics of mechanical seal technologies and ways to enhance their life in service. Emphasis will be placed on pipeline pump operation for maximum seal life, with some discussion of compressors.

Learning objectives

• Explain how mechanical wet and dry gas seals work and the operating environment they need to achieve the longest service life with the fewest repairs.

Who should attend

• Operators
• Mechanics
• Reliability Engineers
• Maintenance and Operations Supervisors

Course overview

This workshop will discuss the trenchless technologies of Horizontal Directional Drilling and Direct Pipe for pipeline installations. It will include discussion of engineering design considerations, routing, hydraulic fracture, equipment and tooling, steering capabilities, fluid management, construction execution and risk mitigation.

Learning objectives

• Explain trenchless methods for pipeline installation to improve routing and design of trenchless projects, reduce construction risk, and increase the likelihood of project success.
• Explain fluid management methods and procedures for trenchless construction to reduce risk.
• Identify emerging technologies and applications for trenchless pipeline installation.

Who should attend

• Construction Project Managers, Pipeline Engineers, Environmental Professionals, Safety Representatives, Routing, Procurement and Permitting Personnel of all levels of experience.

Course overview

When hydrogen blending in natural gas emerged as a key component of the evolving energy landscape, many utilities and operators focused R&D efforts on understanding pipeline system infrastructure and operational impacts. Customer end-use impacts are often considered “compatible up to 20% blends” in a single, broad stroke, but is this truly the case?

To answer the question, a deeper dive into the research, testing, and real-world experience of blending into various end-use equipment is required. This course provides a practical overview of current and emerging H2NG blending applications, connecting industry research, real-world pilots, and operational considerations. It focuses on what is known today, where hydrogen is already being used, and what must be considered as organizations move toward broader implementation.

Participants will be able to evaluate how hydrogen blending may impact their systems, customers, and operations. They will leave with a clearer understanding of end-use considerations, equipment implications, and the steps needed to prepare for hydrogen integration within existing natural gas infrastructure.

Learning objectives

• Explain hydrogen-natural gas (H2NG) blending and its role in the energy transition.
• Identify where H2NG blends are currently being delivered and consumed.
• Identify research and testing related to end-use appliances and equipment.
• Explain key considerations when transitioning from natural gas to blended systems.
• Identify current industry gaps and ongoing efforts to address them.
• Identify approaches for evaluating hydrogen opportunities within your organization.

Who should attend

• Engineers and technical professionals in natural gas operations
• Operations and system planning teams
• Strategy and innovation leaders exploring hydrogen integration
• Regulatory, compliance, and safety professionals
• Anyone seeking to understand the practical implications of hydrogen blending

Course overview

This course will cover some of the challenges with introducing hydrogen into an operator’s natural gas pipeline system, how to apply the API 1173 Pipeline Safety Management System to evaluate associated risks, and how to address the potential impacts of hydrogen throughout the design processes.

Learning objectives

• Describe the challenges of introducing hydrogen into an existing natural gas pipeline system.
• Apply API 1173 to evaluate existing controls and the potential risks hydrogen introduces.
• Describe how the hydrogen standards will impact your pipeline system design, and the upfront analysis required to assess the impact on your existing pipeline system.
• Analyze case studies in which PSMS principles were applied to hydrogen projects and the impact on the operator’s pipeline system.

Who should attend

• Engineering, Integrity Management, PSMS, Operational Leadership, Standards and Compliance

Course overview

Expand your gas measurement knowledge beyond the fundamentals and into the equipment, standards, and systems used in more complex measurement environments. The program explores turbine and positive displacement meters, gas chromatography, gas quality instrumentation, odorization facilities, electronic flow measurement, and applicable measurement standards. It helps bridge foundational measurement knowledge with the technologies technicians encounter as their responsibilities grow.

Topics

• Gas Measurement Standards: API 21.1 (All Meter Types)
• Gas Turbine Meter Standards
• Gas Positive Displacement Meters
• Basics of Gas Chromatography 1
• Basics of Gas Chromatography II
• Gas Quality Instrumentation
• Gas Odorization Facilities
• Basics of Electronic Flow Measurement for Gas I
• Basics of Electronic Flow Measurement for Gas II

Learning objectives

• Explain intermediate gas measurement standards and their application across meter types.
• Describe turbine and positive displacement meter concepts.
• Identify the role of gas chromatography, gas quality instrumentation, and odorization facilities.
• Explain basic electronic flow measurement concepts for gas measurement systems.

Completion requirement: complete all required subcourses with a score of 80 or higher to earn the certificate of completion.

Who should attend

• This program is intended for gas measurement technicians, field personnel, measurement analysts, operations staff, and other natural gas professionals who have introductory measurement knowledge and want to develop intermediate-level skills.

Course overview

Cathodic Protection, commonly referred to as CP, is one of the most effective methods for mitigating corrosion attacking your most valuable assets. This course explores definition of corrosion as the “Electrochemical Cell” while focusing on cathodic protection as a practical tool for corrosion mitigation. Regulatory requirements are also covered and their relationship with various state and local codes addressing corrosion and corrosion control associated with gas pipelines, liquefied natural gas facilities, hazardous liquids pipelines, UST’s, and AST’s.

Learning objectives

• Explain how Cathodic Protection mitigates corrosion.
• Describe what federal regulators expect of your CP system.
• Identify examples of CP system designs.

Who should attend

• Pipeline Integrity and Engineers and Managers
• Corrosion Managers and Engineers
• Design and Construction Engineers
• Compliance Managers

Course overview

Many professionals entering the natural gas industry lack a clear understanding of how gas compressors function and their role across operations. Compressor technology can be complex, and without a foundational grasp of types, components, and applications, it is difficult to connect equipment performance to system operations.

Without this understanding, teams may struggle to make informed operational or technical decisions, leading to inefficiencies, miscommunication across functions, and reduced system performance. A lack of compressor knowledge can also limit the ability to troubleshoot issues or optimize operations.

This course provides a practical, easy-to-understand introduction to gas compressors, focusing on the most used type-reciprocating and centrifugal. It simplifies key concepts such as operation, components, and rating criteria while connecting them to real-world applications across upstream, midstream, and downstream systems.

Participants will be able to better understand how compressors support gas movement, recognize differences between compressor types, and communicate more effectively with technical teams. They will leave with a stronger foundation to support operations, maintenance, and decision-making.

Learning objectives

• Explain the role of gas compressors in natural gas operations.
• Distinguish between reciprocating and centrifugal compressors.
• Identify major compressor components and basic performance considerations.
• Describe compressor applications across upstream, midstream, and downstream systems.
• Use accurate compressor terminology when communicating with technical teams about operations and maintenance.

Who should attend

• New professionals entering the natural gas industry
• Operations, maintenance, and technical support personnel
• Engineers seeking foundational knowledge of compression systems
• Anyone looking to broaden their understanding of gas compressor technology

Course overview

This workshop explains the working principles and components of centrifugal compressors and industrial gas turbines used in the oil and gas industry. Performance characteristics of compressors and their drivers are explained. The application of these machines in different oil and gas applications is discussed. Finally, issues of packaging, seals, fuel and air, testing and condition monitoring are addressed.

Learning objectives

• Identify the major components of industrial gas turbines and centrifugal compressors.
• Explain the basic working principles of gas turbines and centrifugal compressors.
• Describe the performance characteristics of compressors and their drivers.
• Identify common oil and gas applications for these machines.
• Explain key considerations related to packaging, seals, fuel and air, testing, and condition monitoring.

Who should attend

• New Engineers who want to learn to understand Turbomachinery
• Experienced Engineers in the industry who want to refresh their knowledge

Course overview

This course, presented over two half-day-long sessions, provides natural gas professionals with an introduction to facilities and operations within the midstream segment of the natural gas industry. Non-technical descriptions of equipment are covered, along with processes employed to gather, treat and process gas in order to render it commercially acceptable, as well as to transport, store and trade the commodity prior to delivery to consumers.

Learning objectives

Upon completion of this course, participants will:

• Describe the size, source, and disposition of US natural gas supplies, including domestic production, imports, consumption, and exports.
• Trace what physically happens to natural gas after it leaves the well on its journey to consumers.
• Describe the services provided by gas midstream entities and how fees for such services are established.
• Explain the relationship between midstream entities and both gas producers and gas consumers.
• Differentiate between entities charging market-based rates and rate-regulated entities and between entities bearing commodity price risk and those that do not.

Who should attend

• Any relatively new employee of a gas industry entity and experienced gas industry professionals (administrative, financial, operations, legal, marketing, and other disciplines) seeking to broaden their understanding of the gas midstream segment.

Course overview

Explore how natural gas moves through the transmission system and the infrastructure, operations, and business processes that make that movement possible. The program follows natural gas from production and processing through pipelines, compressor stations, storage, transportation services, and gas control. It also provides context on pipeline construction, reserves, industry history, and the role transmission plays within the larger natural gas value chain.

Topics

• The Natural Gas Industry
• Characteristics of Natural Gas
• Natural Gas Exploration and Production
• Gas Processing
• Pipelines and Transmission
• Compressor Station
• Natural Gas Storage
• Transportation Services
• Gas Control
• Uses of Natural Gas
• Shale Gas Formations in the United States
• History of Natural Gas Transmission in the U.S.
• Building a Natural Gas Pipeline
• Natural Gas Reserves

Learning objectives

• Describe the major components and functions of the natural gas transmission industry.
• Explain basic natural gas characteristics, production, processing, transportation, storage, and control concepts.
• Identify the role of pipelines, compressor stations, and storage in transmission operations.
• Describe key industry topics such as shale gas, pipeline construction, reserves, and end uses of natural gas.

Completion requirement: complete all required subcourses with a score of 80 or higher to earn the certificate of completion.

Who should attend

• This program is intended for employees new to the natural gas industry, as well as professionals and stakeholders who want an introductory overview of natural gas transmission systems and operations.

Course overview

This 3-hour introductory course provides a comprehensive overview of the natural gas transmission industry, designed for professionals who are new to the field or seeking to strengthen their foundational knowledge. Participants will follow the journey of natural gas “from the wellhead to the burner tip.” Topics include the structure of the natural gas industry, key physical and chemical properties of gas, exploration and production basics, pipeline systems, compressor stations, storage, and regulatory frameworks. Participants will gain insights into how transmission connects every sector of the natural gas value chain while balancing reliability, safety, regulation, and market dynamics.

Learning objectives

• Describe the four primary sectors of the natural gas industry (production, transmission, distribution, and marketing) and the unique role of transmission companies.
• Explain the key characteristics of natural gas.
• Describe how natural gas is conditioned, transported through pipeline, and stored for reliability.
• Explain the design and function of transmission pipelines and compressor stations in maintaining pressure and flow.
• Explain how natural gas transmission supports residential, commercial, industrial and power generation demand.

Who should attend

• Professionals new to the natural gas industry
• Operations and maintenance personnel
• Engineers and technical staff
• Administrative and support professionals working with transmission operations
• Employees seeking a foundational understanding of natural gas transmission

Course overview

Overview of reciprocating compressor fundamentals including the compressor, the engine/motor, load-control devices, the gas compression process, and resulting safety concerns. Then, how dynamic usable models, reports, charts, and operating maps are created to assist all company divisions (e.g., Automation & Controls, Gas Control, Data Analytics, Procurement, Reliability Groups, etc.).

Learning objectives

• Describe reciprocating compressor components, performance, safety, and unloading, and how they are combined into interactive models used across company divisions.

Who should attend

• Ideal for those wanting an overview of some of the important equipment used in the natural gas and process gas compression industry.

Course overview

Pipeline integrity depends on more than running a tool through the line — it depends on knowing how to plan inspections correctly, interpret results accurately, and make sound operational decisions before small issues become costly failures. This intensive three-day workshop combines classroom instruction with live operating environment application, allowing participants to observe and participate in launching, tracking, and receiving ILI tools while strengthening understanding of inspection planning and data interpretation.

Learning objectives

• Explain in-line inspection (ILI) fundamentals and inspection planning.
• Launch, track, and receive ILI tools in a live operating environment.
• Interpret ILI outputs.
• Apply field assessment methods.

Who should attend

• Pipeline integrity engineers, specialists, and program managers
• Operations and maintenance personnel who support in-line inspection activities
• ILI analysts and technical professionals responsible for reviewing inspection data
• Corrosion, materials, and mechanical engineers evaluating pipeline threats and anomalies
• Compliance and regulatory professionals involved in pipeline integrity requirements
• Project managers and leaders responsible for planning, executing, or improving ILI programs

Course overview

Gain a clear, in-depth understanding of the regulations, procedures, and best practices for Leak Detection and Repair (LDAR) in pipelines, components, and equipment. This course covers the agencies and rules that drive compliance, the role LDAR plays in strengthening environmental programs, and its critical impact in reducing VOC emissions and odors. Participants will explore certification requirements, industry standards, and practical strategies to ensure regulatory alignment while enhancing environmental performance.

Learning objectives

• Identify the agencies, regulations, and industry standards that guide LDAR compliance.
• Explain procedures and best practices for detecting and repairing leaks in pipelines, components, and equipment.
• Describe certification requirements related to LDAR work.
• Apply practical strategies that support regulatory alignment, reduce VOC emissions and odors, and improve environmental performance.

Who should attend

• All professionals in the chemical, electrical and mechanical industries who work in and around processing equipment.
• Regulatory engineers, Specialists and Technicians who will perform the LDAR procedures and certify records and results.

Course overview

Hosted by SGA’s IT & Cybersecurity Committee, this recording discusses the various risks associated with legacy systems, including vendor and people risk, as well as the strategies that can be employed to mitigate these risks.

Learning objectives

• Identify the risks of using legacy systems, including vendor and people risk.
• Describe a security approach for legacy systems.
• Identify mitigation steps to take when legacy systems cannot be replaced.

Who should attend

• Information technology, cybersecurity, and operational technology professionals responsible for legacy systems
• Operations and engineering leaders managing aging infrastructure or technology
• Risk, compliance, and business continuity professionals
• Project managers overseeing system modernization, integration, or replacement
• Executives and decision-makers responsible for technology investment and risk mitigation

Course overview

Presented by SGA Advance Partner, Heath®

Accurate utility locating is critical to safe operations, yet many field personnel lack a consistent understanding of locating theory, equipment usage, and real-world conditions that impact accuracy. Training is often inconsistent or overly theoretical, leaving gaps between knowledge and field execution.

These gaps can lead to mislocates, utility strikes, safety incidents, service disruptions, and increased costs. Inconsistent practices across teams also create risk exposure and reduce confidence in locating results, especially in complex or congested environments.

This hands-on training combines focused classroom instruction with real-world field exercises, allowing participants to immediately apply what they learn. It integrates core locating theory—circuits, frequencies, signal distortion, grounding, and soil conditions—with practical use of transmitters and receivers in live scenarios.

Participants will improve their ability to accurately locate utilities, troubleshoot challenging conditions, and verify results before marking. They will leave with stronger technical confidence, more consistent field practices, and the ability to reduce risk in daily locating operations.

Structure:

• Classroom session (4–5 hours) covering theory, equipment, and best practices
• Field exercises applying techniques in real locating scenarios (2-3 hours)

What to Bring:

• Work boots or closed-toe shoes
• Outdoor-appropriate clothing
• Personal locating equipment (encouraged but not required)

Learning objectives

• Explain locating theory, including circuits, frequencies, and signal behavior.
• Use transmitters and receivers to locate utilities in live scenarios.
• Apply grounding, signal control, and distortion troubleshooting techniques.
• Locate utilities in challenging conditions such as deep utilities, weak signals, and crowded corridors.
• Verify accuracy before marking to reduce risk of mislocates.
• Identify conditions that make utility lines unlocatable using standard methods and the safe practices for confirming, exposing, marking, and documenting them.
• Apply classroom locating concepts in real-world field scenarios.

Includes a pre- and post-assessment to measure knowledge improvement.

Certificate of attendance upon completion

Who should attend

• Utility locators (new and experienced)
• Municipal and public works crews
• Damage prevention personnel
• Anyone responsible for safe excavation and accurate utility locating

Course overview

This course provides a comprehensive overview of the regulatory framework governing Liquefied Natural Gas (LNG) facilities in the United States, focusing on federal and state oversight. Participants will gain an in-depth understanding of the roles and responsibilities of key regulatory agencies, including the Pipeline and Hazardous Materials Safety Administration (DOT PHMSA), the Federal Energy Regulatory Commission (FERC), the United States Coast Guard (USCG) and state agencies.

Key topics include:• PHMSA Regulations and oversight: Safety standards, design criteria, and operational requirements for LNG facilities under 49 CFR Part 193.

• FERC Oversight: Licensing and environmental review processes.
• State Regulations: State-specific permitting, zoning, and compliance considerations, and how they intersect with federal requirements.
• Regulatory Roadmap: A structured guide to navigating the regulatory lifecycle, from project conception and permitting to construction, operation, and decommissioning.

Learning objectives

• Identify the roles of PHMSA, FERC, the U.S. Coast Guard, and state agencies in regulating LNG facilities.
• Explain LNG facility requirements under 49 CFR Part 193 and FERC’s licensing and environmental review processes.
• Describe how state requirements intersect with federal oversight.
• Trace the regulatory lifecycle from project planning through decommissioning.

Who should attend

• This course is ideal for professionals involved in LNG facility development who need a clear understanding of the regulatory framework of LNG facilities in the US.

Course overview

Pipeline integrity and risk professionals are under increasing pressure to do more with existing asset and inspection data—while also meeting regulatory expectations and improving decision quality. However, many lack a clear understanding of how machine learning fits into current processes or how to confidently apply and validate these models.

Without the ability to effectively leverage advanced analytics, organizations rely on static or incomplete risk models, leading to missed risk indicators, inefficient inspection prioritization, and challenges defending results during audits or reviews. This can increase operational risk, reduce ROI on data, and limit confidence in decision-making.

This course provides a practical, real-world introduction to how machine learning can be applied to pipeline integrity and risk. Through live demonstrations using actual gas transmission use cases, participants will see how models are built, validated, explained, and integrated alongside existing risk frameworks—removing the mystery and making the technology actionable.

Participants will be able to better evaluate how machine learning can enhance their current integrity and risk processes, improve inspection prioritization, and support defensible, data-driven decisions. They will leave with a clear understanding of how to apply these concepts within their own systems and whether to advance into more hands-on implementation.

Learning objectives

• Explain how machine learning applies to pipeline integrity and risk management.
• Identify real-world use cases (e.g., third-party damage prediction, corrosion growth, QRA).
• Explain how models are built, validated, and explained in practical terms.
• Explain how to integrate ML with existing risk and compliance frameworks.
• Evaluate machine learning results to support defensible, data-driven integrity decisions.
• Determine whether to advance into more hands-on machine learning implementation.

Who should attend

• Integrity engineers and risk analysts
• Corrosion and cathodic protection specialists
• GIS and data analysts supporting integrity programs
• Integrity and risk program managers responsible for oversight and decision-making
• Anyone responsible for building, running, or defending pipeline integrity or risk models

Course overview

This session will touch on both the physical setup of the Control Room and the human factors aspects of managing long-shift mental and physical fatigue in Controllers. Instructors will provide tips and tricks for setting up and maintaining a Control Room environment that mitigates fatigue-related risks and minimizes distractions and complacency, thus maximizing the safety of the pipeline systems and plant systems being monitored and controlled. The instructors encourage open discussion for any struggles or questions participants may have.

Learning objectives

• Identify simple strategies for mitigating controller fatigue.
• Identify ways to make modifications to existing Control Rooms to enhance efficiency.
• Describe design techniques for new or existing control rooms that encourage controller focus.
• Identify ways to streamline administrative activities so controllers can focus on critical operational tasks.

Who should attend

• New Controllers, Control Room Supervisors and Managers, Operations Managers

Course overview

Many organizations discuss risk qualitatively but lack a consistent, structured approach to measuring and quantifying it. Without a clear understanding of the risk equation and how to translate threats into measurable impact, decision-making around risk and resilience remains subjective and inconsistent.

This gap can lead to misprioritized investments, overlooked vulnerabilities, and ineffective mitigation strategies. Organizations may struggle to justify decisions, respond to disruptions, or build resilient operations—resulting in increased exposure to financial loss, operational downtime, and safety risks.

This course provides a practical framework for quantifying risk using the risk equation and applying it to real-world scenarios. It connects risk measurement to business continuity planning, helping participants understand how to evaluate threats, assess impact, and prioritize actions that strengthen organizational resilience.

Participants will be able to quantify risk within their operations, prioritize mitigation strategies, and support more informed, data-driven decision-making. They will leave with tools to strengthen business continuity planning and improve their organization’s ability to respond to and recover from disruptions.

Learning objectives

• Explain the risk equation and how to apply it in practice.
• Quantify and prioritize risks within your organization.
• Use risk measurement results to inform business continuity planning.
• Describe practical tools for evaluating threats, vulnerabilities, and impact.
• Identify strategies to improve resilience and response to disruptions.
• Identify approaches for making and supporting risk-based decisions.

Who should attend

• Risk, safety, and compliance professionals
• Operations leaders and managers responsible for continuity and performance
• Security and resilience professionals
• Business continuity and emergency planning teams
• Anyone responsible for identifying, assessing, or managing organizational risk

Course overview

This webinar will explore how advanced technologies are reshaping methane emissions management in the natural gas transmission and distribution sectors. We’ll discuss approaches for measuring methane using mobile and stationary solutions, and dive into how to effectively manage and interpret emissions data. The session will also cover emerging best practices.

Learning objectives

• Describe key technology types used in methane detection and data management.
• Describe the unique emissions challenges and opportunities facing the natural gas transmission and distribution sectors.
• Explain how emissions data informs compliance and operational decision-making.
• Describe methane measurement and data management use cases across transmission and distribution assets.

Who should attend

• Air quality, environmental, and operations professionals working in the natural gas transmission and distribution sectors.

Course overview

Natural gas operators face many challenges to ensure their construction projects stay on time and budget while limiting disruption to the community and protecting the environment. From the PIPES Act to ESG/Sustainability and Emission Reduction Goals, gas operators face increasing pressure and expectations to reduce emissions. As a former utility operator, Gina Rundo has navigated the nebulous situation of knowing environmental commitments and goals have been set without a fully developed implementation plan. You likely have two very real concerns: operational and cost impacts – will these environmental measures be as safe as traditional methods? Will this disrupt the community or prolong the project? What options do I have? What equipment purchases do I need to consider? What other options do I have to manage? With Gina’s years of operational experience, she can answer those questions and address your concerns.

Learning objectives

• Identify common sources of methane emissions across natural gas operations.
• Explain the fundamental methods used to detect, measure, quantify, and report methane emissions.
• Compare available methane measurement technologies, including their appropriate applications and limitations.
• Evaluate operational practices and technologies used to prevent, reduce, capture, or mitigate methane releases.
• Explain how accurate emissions data supports regulatory compliance, operational decision-making, and emissions-reduction planning.
• Apply methane measurement findings to prioritize mitigation activities and improve environmental performance.

Who should attend

• Engineering
• Construction
• Innovation
• Sustainability/Environmental
• Safety
• Operations

Course overview

Micro-Annulus repair to eliminate gas migration and sustained casing pressure in the cemented annuli of a Gas Storage Well using BISN Wel-lok CRT (Cement Repair Tool)

Learning objectives

• Describe how a micro-annulus repair eliminates gas migration and sustained casing pressure in the cemented annuli of a gas storage well.

Who should attend

• Gas Storage Engineers
• Gas Storage Operations
• Gas Storage Compliance

Course overview

Although parts of the EPA’s Good Neighbor Plan have been struck down by the Supreme Court, we are not out of the woods.

The amount of methane from a lean burn engine can be significant.

The EPA has released regulations focused on the transportation of natural gas and any releases of methane, from blowing down compressors, venting pilot gas, compressor seal leaks, and yes, unburned methane emitted in lean burn engine exhaust.

This presentation provides a brief overview of regulations, methods and technology used to improve combustion, reduce methane emissions, and other ways to mitigate the problem.

Learning objectives

• Describe the key regulatory requirements set forth by the EPA regarding methane emissions in the transportation of natural gas.
• Identify sources of methane emissions, including lean burn engine exhaust, compressor blowdowns, venting pilot gas, and seal leaks.
• Describe technologies and methods used to improve combustion efficiency and reduce methane emissions.
• Evaluate mitigation strategies for reducing environmental impact and ensuring compliance with EPA regulations.
• Explain industry best practices for managing methane emissions effectively.

Who should attend

• Engineers and technical personnel working with natural gas transportation and combustion systems.
• Facility managers and operations personnel responsible for emissions control and reporting

Course overview

As U.S. oil production continues to rise, so does the volume of produced water—approximately four barrels for every barrel of oil. Managing this byproduct is not only a regulatory and environmental necessity but also an escalating cost factor for operators.

This course provides a high-level, strategic overview of the evolving landscape of produced water management in the oil and gas industry. You’ll explore the environmental and economic implications of traditional disposal methods, uncover the unintended consequences of past practices, and evaluate emerging alternatives such as beneficial reuse and mineral recovery.

Participants will gain insight into how the growing volume of produced water has driven the development of a new midstream sector, the challenges of disposal across different geologies, and how innovation—like the extraction of valuable critical minerals (e.g., lithium)—is transforming waste into potential revenue.

This course equips you with the knowledge to make informed decisions in a sector where water management is becoming as critical as oil production itself.

Learning objectives

• Explain how the rapid growth in produced water volumes is shaping a new midstream water supply chain in the oil and gas industry.
• Compare the cost of water acquisition for hydraulic fracturing with the rising cost of produced water disposal after production.
• Explain how varying geology influences disposal rates, costs, and the potential for induced seismicity.
• Describe cutting-edge efforts to extract valuable critical minerals like lithium from produced water as a way to reduce overall disposal costs.

Who should attend

• Any relatively new employee of a gas industry entity and experienced gas industry professionals (administrative, financial, operations, legal, marketing, and other disciplines) seeking to broaden their understanding of the importance of exports to US supplies.

Course overview

Unlock the full potential of your diaphragm and rotary meters with this essential training session. Learn how proper installation, routine maintenance, and smart troubleshooting can significantly improve the safety, precision, and lifespan of your measurement equipment. Whether you’re new to the field or looking to sharpen your skills, this course delivers practical, easy-to-apply techniques that ensure your meters perform at their best—every time.

Learning objectives

• Describe proper installation practices for diaphragm and rotary meters.
• Apply routine maintenance and troubleshooting techniques to diaphragm and rotary meters.
• Describe how meters function in ensuring accurate customer billing.

Who should attend

• Measurement technicians
• Metering and instrumentation personnel
• Operations and maintenance professionals
• Field technicians
• Engineers and specialists responsible for gas measurement equipment

Course overview

SCADA systems are the backbone of pipeline operations—but many professionals rely on them daily without fully understanding how the system is designed, how data flows, or how data integrity is maintained. This gap can lead to misinterpretation of data, reduced confidence in system outputs, and challenges when troubleshooting or making operational decisions.

As SCADA technologies continue to evolve, it becomes increasingly important to understand not just how to use the system, but how it works—from field devices to the control room interface.

This course builds a clear, practical foundation in SCADA system design, operation, and data management. You’ll learn how data moves through the system, how different technologies and protocols interact, and what drives reliable, accurate system performance.

Through real-world examples and system-level walkthroughs, you’ll gain a deeper understanding of how SCADA supports pipeline operations—so you can interpret data more effectively, troubleshoot with confidence, and make better-informed decisions.

Learning objectives

• Explain how SCADA systems have evolved and how modern systems differ across the industry.
• Explain the protocols used to transmit, collect, store, and manage operational data.
• Explain SCADA architecture and how data flows from field devices to the control room.
• Explain how SCADA data is generated and displayed.
• Interpret SCADA.

Who should attend

• Leaders overseeing multiple teams or shifts, supervisors of cross-functional groups, and HR/training professionals improving teamwork.

Course overview

Review of Common Ground alliance and NULCA best practices for locating – Theory of locating, understanding the difference in frequencies, use of Peak / Null, grounding, distortion, current measurement.

Learning objectives

• Apply locating practices for signal distortion, frequency selection to reduce bleed-off, proper grounding, and operational inspection of the locator.

Who should attend

• Distribution Mid and Upstream

Course overview

A two-hour course on the basics of mechanical dry gas seal technologies and ancillary systems ways. Heavy emphasis will be placed on failsafe technologies for maximum seal reliability.

Learning objectives

• Explain how dry gas seals work and the operating environment they need across their operating regime to achieve the longest service life with the fewest repairs.
• Compare the total cost of ownership of different sealing technologies and ancillary systems.

Who should attend

• Operators
• Mechanics
• Reliability Engineers
• Maintenance and Operations Supervisors

Course overview

Control room regulations are complex, highly scrutinized, and frequently audited. While many teams understand the standards at a high level, translating them into day-to-day operations, documentation, and audit readiness remains a challenge.

This disconnect often results in gaps between what is required and what is demonstrated during a PHMSA audit.

This course bridges that gap—connecting key control room management standards directly to real operating environments. You’ll gain clarity on how regulations are applied in practice, what auditors expect to see, and how to align your control room processes and documentation to meet compliance requirements with confidence.

Through real-world examples and audit-focused discussion, you’ll see how these regulations show up in operating control rooms—so you can apply them immediately and be better prepared for regulatory review.

Learning objectives

• Explain how key control room management standards apply in operating environments.
• Describe PHMSA audit expectations.
• Align daily control room practices and documentation with regulatory requirements.
• Identify common compliance gaps and ways to improve audit readiness.

Who should attend

• Control room managers, pipeline controllers, and SCADA professionals responsible for control room operations, along with compliance, audit, and regulatory professionals supporting pipeline operations.

Experience Level

Intermediate – Designed for professionals with a foundational understanding of pipeline or control room operations.

Course overview

All matters related to materials used for a pipeline including specifications, related industry standards, record keeping and more. There has been a lot of changes to the regulatory requirements around materials over the past couple years and this course will help clear up any confusion.

Learning objectives

• Identify the types of specifications, standards, and records associated with pipeline materials.
• Explain the role of material records in pipeline operations and compliance.
• Identify recent regulatory changes affecting pipeline material requirements.
• Apply basic recordkeeping practices to support clear and accurate pipeline material documentation.

Who should attend

• Purchasing department personnel and warehouse or stores personnel
• Individuals working with pipeline safety regulators (state or federal)
• Individuals in the compliance group of a Natural Gas Company
• Individuals performing design, construction or post-construction inspection or testing activities
• Individuals supervising personnel who perform operations or maintenance activities
• Individuals with subject matter expertise in operations, maintenance or corrosion control
• Individuals involved in integrity management activities
• Individuals performing audits of pipeline safety activities and records
• Individuals in the legal department and involved with pipeline safety
• Individuals in a management role responsible for pipeline engineering or operations

Course overview

This course will go over various types of pipeline risk models common in the industry today as well as practical uses of each model. Finally, it will highlight recent developments in the pipeline risk industry to give the audience an idea of what direction the industry is headed.

Learning objectives

• Formulate questions that help identify the risk model being used, interpret results, and provide useful stakeholder feedback to the risk program.

Who should attend

• Individuals needing awareness level training for pipeline risk. This includes integrity engineers, ops/maintenance managers, area managers, and any other key stakeholder of the pipeline risk results.

Course overview

A two-hour course on the basics of mechanical seal technologies and ways to enhance their life in service. Emphasis will be placed on pipeline pump operation for maximum seal life.

Learning objectives

• Explain how mechanical wet seals work and the operating environment they need to achieve the longest service life with the fewest repairs.

Who should attend

• Operators
• Mechanics
• Reliability Engineers
• Maintenance
• Operations Supervisors

Course overview

This course will go over various types of pipeline risk models common in the industry today as well as practical uses of each model. Finally, it will highlight recent developments in the pipeline risk industry to give the audience an idea of what direction the industry is headed.

Learning objectives

• Formulate questions that help identify the risk model being used, interpret results, and provide useful stakeholder feedback to the risk program.

Who should attend

• Individuals needing awareness level training for pipeline risk. This includes integrity engineers, ops/maintenance managers, area managers, and any other key stakeholder of the pipeline risk results.

Course overview

Review of DOT Odorization regulation 192.625 and how to properly conduct a “sniff test”, what the readings mean, factors that could affect the odor quality and quantity. The difference between Threshold and Readily Detectable and Relative Odor Intensity levels will be discussed.

Learning objectives

• Conduct an odorant sniff test in line with DOT regulation 192.625 and interpret the readings, including Threshold, Readily Detectable, and Relative Odor Intensity levels.
• Identify factors that can affect odor quality, odor quantity, and test results.

Who should attend

• Distribution and Transmission

Course overview

This course moves beyond PSMS concepts and focuses on practical applications in the field, using API Recommended Practice 1173 (PSMS) as a framework to support safe, consistent, and compliant operations related to Mains and Services Construction activities. Pipeline safety is built where the work happens—in the field. This course is designed for field personnel and the teams that support them, focusing on how PSMS is applied during planning, execution, and day-to-day decision-making on the front line of pipeline safety.

Designed for operations, construction and maintenance, engineering, and contractor oversight professionals, the course translates PSMS expectations into tactical guidance, real-world examples, and quick tips that can be applied during daily work. Participants will examine how PSMS elements—such as risk management, operating procedures, management of change, competence, and safety assurance—connect directly to the construction of new and replacement gas mains and services related to decision-making.

Additionally, the course emphasizes how Mains and Services Construction field teams can use PSMS to anticipate hazards, reinforce procedural discipline, improve communication across shifts and functions, and capture lessons learned before incidents occur. It also highlights how frontline actions support system-wide safety outcomes, inspection readiness, and continuous improvement.

Participants will be introduced to practical, job-ready tools developed through collaboration between SGA, NGA, and Blacksmith, including PSMS Mains and Services Construction Tactical Guide and Quick Tips created specifically for field functions.

Learning objectives

• Explain the role of field personnel in an effective Pipeline Safety Management System (PSMS).
• Apply PSMS Tactical Guides and Quick Tips to the planning, execution, and follow-through of gas main and services construction work.
• Identify key PSMS considerations relevant to Mains and Services Construction planning and field activities.
• Explain the Plan-Do-Check-Act (PDCA) cycle and how it is used in the planning, execution, oversight, and continuous improvement of field work activities.
• Describe key roles and guiding principles for consideration in operationalizing PSMS in the field.

Who should attend

• Gas Construction management staff including Managers, Supervisors, Planners, Engineers, Inspectors, and field technicians

Course overview

Pipeline safety is built where the work happens—in the field. This program is designed for field personnel and the teams that support them, focusing on how PSMS is applied during planning, execution, and day-to-day decision-making on the front line of pipeline safety.

Viewers will be introduced to practical, job-ready tools developed through collaboration between SGA, NGA, and Blacksmith, including PSMS Tactical Guides and Quick Tips created specifically for field functions. Rather than theory, the program emphasizes how PSMS shows up in real work—pre-job planning, work execution, communication, and follow-through.

The program summarizes how Tactical Guides and Quick Tips support field employees in understanding their role within a PSMS, applying guiding principles, and using the Plan-Do-Check-Act (PDCA) cycle to manage risk and improve performance. Functional examples are drawn from Mains and Services Construction, Distribution System Maintenance, Corrosion Control, Pressure Regulation and Instrumentation and Odorization, Gas Control, Emergency Preparedness and Response, and Engineering Design and Review.

Future deep dive courses will be scheduled to review individual Tactical Guides and Quick Tips listed above.

Learning objectives

• Explain how PSMS Tactical Guides and Quick Tips help field employees embed PSMS in daily activities.
• Explain the Plan-Do-Check-Act (PDCA) cycle and how it is used in the planning, execution, oversight, and continuous improvement of field work activities.
• Explain “key considerations” for strengthening the PDCA processes in the field, including during planning, pre-job and post job reviews, and during quality control and quality assurance activities.
• Describe key roles and guiding principles for consideration in operationalizing PSMS in the field.

Who should attend

• Operations and Engineering Managers, Supervisors, Work Planners/Coordinators, Inspectors, or Field Employees.

Course overview

Damage prevention is one of the most critical—and most shared—responsibilities in pipeline safety. This course is designed for field personnel, supervisors, and safety professionals who are directly involved in or support damage prevention activities on active gas distribution systems.

The training focuses on how API RP 1173 Pipeline Safety Management Systems (PSMS) is applied in real-world damage prevention work, using Tactical Guides and Quick Tips to translate management system expectations into practical, field-focused actions. Participants will explore how PSMS supports consistent planning, communication, and execution before, during, and after excavation activities.

Through field-based examples, the course highlights how key PSMS elements—such as risk management, operating procedures, competence, contractor oversight, communication, and safety assurance—apply to damage prevention activities. Emphasis is placed on recognizing hazards, coordinating work with excavators and other stakeholders, managing field changes, and reinforcing procedural discipline to prevent strikes, near misses, and service interruptions.

Learning objectives

• Explain the role of field personnel in an effective Pipeline Safety Management System (PSMS).
• Apply PSMS Tactical Guides and Quick Tips to support planning, execution, and follow-through of damage prevention activities.
• Identify key PSMS considerations relevant to Damage Prevention planning and field activities.
• Explain the Plan-Do-Check-Act (PDCA) cycle and how it is used in the planning, execution, oversight, and continuous improvement of field work activities.
• Describe key roles and guiding principles for consideration in operationalizing PSMS in the field.

Who should attend

• Damage Prevention staff, including Managers, Supervisors, Planners, and field personnel

Course overview

This course explores how reducing oil rates in gas compressor cylinders can help minimize downstream contamination. We will delve into methods for calculating flow rates and examine various techniques to achieve reductions of 20%, 50%, or even 90% from OEM-recommended lubrication rates. Additionally, the course will address the challenges associated with excessive oil in the gas stream.

Topics include:

• An overview of force-feed oil system equipment
• Design modifications and their benefits
• Best practices for optimizing design and function
• ROI examples
• Case studies of successful reduction programs

Learning objectives

• Identify the problems caused by excessive oil rates in the gas stream.
• Demonstrate methods for reducing oil rates effectively.
• Calculate compressor cylinder oil flow rates to support a lubrication reduction program.

Who should attend

• This course is ideal for compressor engineers, pipeline operators, and gas quality managers working with reciprocating compressors in industries such as Gas Transmission, Midstream (gathering and processing), Gas Storage, and Power Cogeneration using gas turbines.

Course overview

Compressor lubricant is expensive. So is gas stream contamination. Lube oil carryover is a major component of gas stream contamination. It leads to reduced valve life, fouled filters, contaminated metering stations, pipeline restrictions, increased pigging expenses, and it can damage equipment like turbine fuel gas valves. Learn how one pipeline operator reduced both costs by implementing an advanced lubrication system that reduced their compressor cylinder lubricant requirements by approximately 90%. This course provides detailed analysis following 1,112,415 successful run hours 3.5 years post-implementation of TriCip Lubrication Systems on 135 natural gas compressors covering 11,000 miles of pipeline.

Learning objectives

• Explain how compressor lubricant is linked with gas stream contamination.
• Describe the risk/reward of 90% lubricant reduction.
• Describe the equipment required to reduce lube rates by 90%.
• Describe the benefits one pipeline operator achieved after reducing lubrication by approximately 90%, including:
• 81,000 fewer gallons of lubricant used.
• 4,106 fewer hours – a 56% improvement in hours associated with unplanned valve maintenance.
• Up to a 100% reduction in liquids collected during pigging operations.
• Reduced inlet filter fouling/maintenance and associated downtime.
• Reduced cost of purchased lubricant.
• Reduced cost to collect and dispose of lubricant that carries over into pipelines.

Who should attend

• This course is ideal for compressor engineers, pipeline operators, and gas quality managers working with reciprocating compressors in industries such as Gas Transmission, Midstream (gathering and processing), Gas Storage, and Power Cogeneration using gas turbines.

Course overview

Recent events have moved Green House Gas emissions discussions to the forefront of discussions for all projects. As a result, the industry is clamoring for pathways that lead to being a part of the new Green Economy. One of those paths is Renewable Natural Gas (RNG).

In this 3-hour training course, attendees will learn the general RNG process, and how traditional Gas Transportation facilities can be designed to accommodate it.

Learning objectives

• Describe the general process used to produce renewable natural gas.
• Explain the role of compression in transporting and delivering RNG.
• Identify key considerations for accommodating RNG within traditional gas transportation facilities.
• Identify opportunities for incorporating RNG into existing gas systems.

Who should attend

• New engineers looking to enhance their understanding of RNG technologies.
• Long-time engineers looking to refresh their understanding.
• Anyone looking for a high-level, value-centric approach to incorporating RNG into their system.

Course overview

Engineering project managers play a critical role in ensuring designs are sound, risks are identified early, and projects move forward safely and efficiently. This course is designed to help engineering leaders apply a consistent, disciplined approach to engineering design and review that supports project success and pipeline safety outcomes.

Participants will be introduced to the NGA/ SGA Natural Gas Association, Technical Guideline for Gas System Engineering Design Review, with a focus on how it supports planning, decision-making, and oversight throughout the project lifecycle. The course emphasizes practical application—how to use the guide to establish clear design expectations, conduct effective reviews, and ensure key technical considerations are addressed before work moves to construction or implementation.

The training also highlights how structured design and review processes improve cross-functional coordination, reduce rework, and strengthen accountability across engineering, operations, and project teams. By the end of the course, engineering project managers will understand how to use the Technical Guide as a reliable tool to support informed decisions, manage risk, and deliver projects that meet safety, regulatory, and performance expectations.

Learning objectives

• Apply the NGA/SGA Natural Gas Association Technical Guideline for Gas System Engineering Design Review to plan and manage engineering projects from concept through implementation.
• Evaluate engineering designs using structured review criteria to identify risks, gaps, and required revisions before execution, including:
• Standard designs, application of standard designs, or simple changes to standard designs.
• Complex, non-standard designs that include many linked stakeholders and subject matter experts (SMEs) within an organization.
• Establish clear design expectations and review checkpoints to support consistency, accountability, and regulatory compliance.
• Coordinate effectively with operations, safety, and other stakeholders during the design and review process to reduce rework and execution risk.
• Document design decisions and review outcomes in a manner that supports traceability, oversight, and continuous improvement.

Who should attend

• Engineering and Project Management professionals

Course overview

Clear, usable procedures are essential to safe and consistent operations. This course is designed for operations and maintenance leaders, procedure writers, and safety teams who are responsible for developing, reviewing, or approving procedures used in day-to-day field work.

Participants will learn how to apply the NGA/ SGA Natural Gas Association, Technical Guide for Operations & Maintenance Procedure Writing to create procedures that are accurate, usable, and aligned with API RP 1173 Pipeline Safety Management System (PSMS) expectations. The course focuses on translating technical requirements, regulatory obligations, and operational knowledge into procedures that support hazard control, procedural discipline, and consistent execution in the field.

Through practical examples and best practices, the course addresses how to structure procedures, define roles and responsibilities, incorporate safety-critical steps, and ensure procedures reflect real-world conditions. Emphasis is placed on collaboration between operations, safety, and engineering to improve procedure quality, reduce variability, and support training, audits, and continuous improvement.

Learning objectives

• Apply the NGA/SGA Natural Gas Association Technical Guide for Operations & Maintenance Procedure Writing to develop clear, consistent, and field-usable procedures.
• Evaluate existing procedures to identify gaps, ambiguities, and safety-critical weaknesses.
• Design procedures that clearly define scope, roles, sequencing, and controls for safe execution of operations and maintenance tasks.
• Incorporate risk management, hazard controls, and PSMS requirements into procedure content and structure.
• Establish effective review, approval, and update processes to ensure procedures remain accurate, current, and aligned with field conditions.

Who should attend

• O & M leaders, procedure writers, and safety teams

Course overview

Although hydraulic modeling is ubiquitous, there are “non-traditional” gases gaining in prominence which have properties that many of the most common hydraulic modeling equations and modeling methods do not sufficiently consider. This lecture will highlight several of the common modeling assumptions currently in practice and will suggest alternatives that address them for the creation of more accurate results.

Learning objectives

• Identify common hydraulic modeling equations and assumptions that work for natural gas systems but are not valid for certain alternative gases.
• Select alternative equations or modeling approaches that produce more accurate results for RNG, NG-H2 blends, and pure H2.

Who should attend

• This course targets the hydraulic modeler who is tasked with modeling “green gases” for which they may not yet be familiar. The course assumes the attendee will already be at least somewhat experienced with hydraulic modeling.

Course overview

Pipeline design decisions made early in a project influence safety, compliance, constructability, long-term operability, and future record quality. This 3.5-day workshop takes participants through the full transmission pipeline design cycle using team-based activities tied to a realistic design project, helping them understand how technical choices affect both project execution and downstream operations.

Learning objectives

• Determine pipe sizing and route selection.
• Apply code requirements to transmission pipeline design decisions.
• Apply Mega Rule and TVC documentation requirements.
• Develop construction specifications.

Who should attend

• Pipeline design, civil, mechanical, and project engineers
• Engineering technicians and designers supporting transmission pipeline projects
• Construction, operations, and maintenance professionals involved in pipeline installation and commissioning
• Project managers responsible for pipeline design and construction activities
• Integrity, safety, and compliance professionals seeking a stronger understanding of transmission pipeline design requirements
• Professionals new to transmission pipeline engineering or seeking to strengthen their technical knowledge

Course overview

This course aims to introduce industry professionals to CIPL technology and provide an in-depth look at the design, layout, and implementation of CIPL. This course will also discuss applying this technology to the client’s emissions mitigation agenda.

Learning objectives

• Explain the fundamentals of cured-in-place lining and its application to natural gas pipeline reconditioning.
• Identify pipeline conditions and projects that may be suitable for CIPL.
• Describe the primary design and layout considerations for a CIPL project.
• Outline the key steps involved in planning and implementing a CIPL installation.
• Evaluate how trenchless reconditioning can reduce excavation, community disruption, and project impacts.
• Explain how CIPL can support leak reduction, emissions mitigation, regulatory obligations, and pipeline life-extension goals.

Who should attend

• This course is targeted towards both entry-level engineers learning about new innovative ways to improve their gas system, as well as seasoned corporate decision makers looking to make a positive impact on their regulatory obligations as well as the bottom line of their business.

Course overview

Computational Pipeline Model (CPM) systems are used to improve operational awareness of a complex pipeline system. The system is typically made up of a Real Time Transient Model (RTTM) and a Predictive Transient Model (PM) that represents the physical layout of pipeline systems. The RTTM is a CPM system that unites real time measurement data from a SCADA system, a digital twin of physical pipeline system, and the physical hydraulic understanding of flow through a pipeline system. An RTTM provides detailed and accurate linepack information, virtual instrumentation at any point along the pipeline, gas anomaly and gas characteristics tracking, and even loss or gain detection to give the control room personnel additional operational information. In addition to the RTTM, a detailed Predictive Model contains compressor details, control system details, and other relevant operational controls. Utilizing the current hydraulic state of the pipeline that is available from the RTTM, forecast demands, and operational understanding, a PM provides better confidence that the current operating state is satisfactory for the future needs of the pipeline as well as a basis for looking at operational changes that improve operational efficiency. This presentation covers details around what makes up a RTTM and PM system and cites some key operational examples of how the systems benefit their users.

Learning objectives

• Explain how Real Time Transient Models (RTTM) and Predictive Models (PM) represent pipeline systems and support real-time and forecasted operations.
• Describe how CPM systems provide insights such as linepack monitoring, anomaly detection, virtual instrumentation, and predictive forecasting.
• Explain how control room personnel can use RTTM and PM outputs to make operating decisions, anticipate system needs, and improve pipeline performance.

Who should attend

• Gas control and control room personnel
• Pipeline operations professionals
• Engineers and system modeling specialists
• Pipeline planning and optimization professionals
• Technical personnel involved in operational decision-making

Course overview

Utilizing VCI’s (Volatile Corrosion Inhibitors) in field applications for Pipe Casings, AST Bottoms (soil side), Hydrotesting, CUI and Preservation with application studies and testing results. Also covered within the presentation are updates to standards and rules from PHMSA, AMPP, API.

Learning objectives

• Explain what volatile corrosion inhibitors are and how they work.
• Identify field applications for VCIs, including pipe casings, aboveground storage tank bottoms, hydrotesting, corrosion under insulation, and asset preservation.
• Describe VCI application methods using field studies and testing results.
• Explain corrosion monitoring considerations associated with VCI use.
• Identify relevant updates to PHMSA rules and AMPP and API standards.

Who should attend

• Integrity, corrosion, construction, and asset-preservation professionals who evaluate or use corrosion inhibitors for pipeline casings, pipeline lay-up and storage, hydrotesting, flange and parts protection, or other asset-preservation applications.

Course overview

Online forum where Williams representatives talk about how a workgroup came together to examine key considerations for installing gas versus electric-driven compression, lessons learned, results of the study, and the purpose of utilizing the study to avoid exposing the energy value chain to further reliability risks with highly regionalized greenhouse gas reductions.

Learning objectives

• Explain the key considerations involved in selecting gas-driven versus electric-driven compression.
• Compare the operational, reliability, environmental, and infrastructure implications of each compression option.
• Describe the workgroup’s approach, findings, and lessons learned from the Williams white paper study.
• Evaluate how region-specific greenhouse gas reductions may affect broader energy value-chain reliability.
• Apply insights from the case study to support compression planning, project development, and engineering decisions.

Who should attend

• Project Developers, Project Managers, and Engineers in the natural gas pipeline industry

Course overview

This course will explore best practices for engaging with regulatory bodies throughout the lifecycle of energy projects. Attendees will gain insights into how clear, consistent, and compliant communication can improve project outcomes, reduce delays, and build trust with regulators. This course emphasizes the integration of digital technologies, data-driven platforms, and traditional communication methods to ensure transparency and accountability, and alignment with regulatory expectations.

Learning objectives

• Apply digital and traditional communication practices to build clear, consistent, and compliant communication with regulatory bodies throughout an energy project’s lifecycle.

Who should attend

• Regulatory and compliance professionals
• Operations and safety personnel
• Engineers and technical staff
• Managers and supervisors
• Professionals working with regulatory requirements

Course overview

Roundtable discussion to explore business and system processes for budgeting headcount with a focus on the vacancy factor.

Learning objectives

• Identify key factors used to develop headcount and vacancy projections.
• Explain how headcount and vacancy assumptions affect financial planning and forecasting.
• Evaluate the financial impact of open positions, hiring timelines, and workforce changes.
• Compare approaches for coordinating headcount planning across Finance, Accounting, Human Resources, and operational teams.
• Apply roundtable insights and industry practices to strengthen organizational headcount forecasts.

Who should attend

• Accounting, Financial and/or Business Analysts or others with responsibility for planning and forecasting headcount and the corresponding impact that headcount has on the financial plan.

Course overview

Do you need to understand income-qualified customers to guide marketing or increase participation in your affordability programs? How are you reaching underserved communities that haven’t participated before? Utilities can better connect with these customers by using data science for targeted engagement.

This session will provide an overview of predictive analytics, data science, and customer program design. We’ll conclude with breakout groups to develop actionable frameworks you can apply within your organization to drive positive change.

Learning objectives

• Explain the fundamentals of predictive analytics.
• Explain how data science can improve programs for low- and moderate-income and at-risk customers.
• Identify customer program design gaps that data science can address.

Who should attend

• Low-income Program Managers
• Billing and Customer Care Team Members

Course overview

This course will provide a high-level, non-technical overview of recent US energy regulatory developments and ongoing facility permitting issues. The June 28, 2024 US Supreme Court decision to overturn the Chevron Deference doctrine will be summarized and potential areas of energy regulation that may be affected by this court decision will be identified. Delays and difficulties in securing necessary permits for energy infrastructure construction will be reviewed and the significant need for expansion of energy infrastructure will be examined with a particular emphasis on natural gas supply chain related facilities. Results of successful past infrastructure additions will be used to illustrate the importance of the completion of facilities needed now. Active opposition to the use of natural gas as fuel and the potential for stranded gas facility investments will be addressed.

Learning objectives

• Describe the potential scope of the 2024 US Supreme Court decision overturning the Chevron Deference doctrine and the areas of energy regulation it may affect.
• Explain how recent energy infrastructure permitting problems in the US affect infrastructure costs and energy supply.
• Explain why expanded energy infrastructure is needed to maintain energy supply reliability, including the interdependence among gas, oil and electric power.
• Describe efforts to ban natural gas in domestic markets.
• Describe potential effects on gas commodity price, gas supply chain logistics costs and gas supply of regulatory and facility permitting policy decisions.

Who should attend

• Any relatively new employee of a gas industry entity and experienced gas industry professionals (administrative, financial, operations, legal, marketing, and other disciplines) seeking to broaden their understanding of the natural gas industry.

Course overview

The EPA’s Waste Emissions Charge (WEC), Super-Emitter program and other new regulations will impact oil and gas companies across the industry. What can be done to prepare? What can be expected?

Key Takeaway New regulations have the potential to impact oil and gas operators from across the value chain. Methane emissions could lead to significant charges under the waste emissions charge, create public exposure of emissions events and cause workload to respond to super-emitters reported under the EPA Super-Emitter program. After attending this program, you will know how and why to create a response plan for the EPA Super-Emitter Program.

Learning objectives

• Describe the EPA Waste Emissions Charge, Super-Emitter Program, and related regulatory requirements covered in the course.
• Explain how methane emissions may affect oil and gas operators across the value chain.
• Identify practical steps and methane-reduction strategies that can support organizational preparedness.
• Outline an internal response plan for notifications received through the EPA Super-Emitter Program.

Who should attend

• Environmental, Regulatory, Operations staff and management

Course overview

Hosted by SGA’s Customer Service Committee this presentation from E Source Data Science will demonstrate opportunities to improve customer and contact center management for natural gas companies by presenting real-world use cases being used in the electric and gas industry. The presentation will be shared with a broad view on ways in which utilities can treat customers as an ‘Audience of one’ with data science, allowing a utility to better understand their customer as an individual for customer program enrollment and improving equity outcomes with their stakeholders. Topics will include: how to take a data-driven approach towards an Audience of One, optimizing O&M and capital deployment to make sure your utility is getting the most bang for its buck and real-world use cases, including arrears and work towards addressing equity within your customer base, asset risk analysis, and customer program eligibility modeling.

Presentation will cover:

Faced with the constraining challenges posed by regulators, utilities have an imperative to reduce their cost to serve. Deciding where to move the needle can be a challenge. With Electric utilities, E Source has deployed north of 50+ uniquely different data science initiatives to assist in the optimization of O&M and capital expense deployment.

Many of these initiatives are not electric specific and there is an opportunity to meaningfully transfer and realize the benefits cross-industry. This presentation will explore that intersection and how to take a data-driven approach to these challenges. During the presentation, we will bring up real-world use cases, including but not limited to:

• Billing/Arrears Risk Modelling
• Customer Program Modelling (example: LIHEAP eligibility)
• Asset Risk Analysis for Leak Maintenance Predictions

Learning objectives

• Explain how customer and asset attributes can be utilized to form a data-driven approach to O&M and capital deployment.
• Describe a sampling of opportunities that exist to improve customer engagement and address equality challenges within low-income stakeholders.
• Explain how predictive algorithms can be used to enhance operational processes and work streams.

Who should attend

• Customer service and billing professionals
• Data and analytics teams
• Utility operations professionals
• Managers exploring predictive analytics opportunities

Course overview

This 3.5-hour course introduces employees to key ratemaking fundamentals for the natural gas industry. Curriculum in this course is crucial for those individuals working in the natural gas industry, as their role in the industry has either a direct or indirect impact on rates.

Ratemaking Fundamentals curriculum is inclusive of:

• Which regulatory agency has jurisdiction for specific assets and transactions.
• Considerations and components of determining revenue requirements.
• Cost-causation, gradualism, and political pragmatism.
• Rate and earnings implications of O&M expense vs. capital investment vs. depreciation expense.
• Considerations and components of rate design.
• Assignment and allocation of common costs.
• Future trends in ratemaking.
• How to manage more effectively within a regulated utility.

This course emphasizes how participants can work and manage together more effectively within a regulated environment.

Learning objectives

• Identify regulatory framework for setting natural gas rates in the United States.
• Explain the relevance of regulatory lag in ratemaking.
• Describe strategies for intervention with governmental agencies.
• Distinguish the steps of a natural gas ratemaking process.
• Describe rate structures, cost of service, and rate of return principles used in industry ratemaking.

Who should attend

• Non-rate professionals from any department who would benefit from a broad understanding of key rate fundamentals, including Operations, Government Relations, Marketing, Public Affairs, Investor Relations, Accounting, Engineering, and other departments.

Course overview

An overview of the Type C Gathering line Regulations issued in November 2021, effective May 2022. This includes a review of gathering line FAQs and the new gathering line form Attendees will receive 1.5 Professional Development Hours (PDH) upon completion.

Learning objectives

• Explain the purpose and scope of the Type C gas gathering line regulations.
• Identify key regulatory requirements that apply to Type C gathering lines.
• Explain how the gathering line regulatory FAQs apply to operations.
• Describe the reporting information required for the gas gathering line form.
• Describe how the requirements may affect gathering, production, and renewable natural gas operations.

Who should attend

• Anyone with gathering or production lines. It might also be useful for operators who have or who may develop RNG (particularly biogas) projects.

Course overview

The new European Union Methane Regulation (EUMR) requires energy exporters to disclose their product’s upstream associated methane impacts beginning in 2025 with additional phased requirements, including methane intensity reporting and, ultimately, compliance with a to-be-determined methane intensity limit by 2030. The EUMR regulates emissions outside the EU border by requiring exporters to institute robust Monitoring, Reporting and Verification (MRV) programs to meet import contractual methane intensity disclosure and limit requirements…regardless of the U.S. regulations in place. As the requirements apply to the entire production value chain, they will impact U.S. natural gas producers whose product makes its way to LNG export facilities, as well as the midstream and transmission operators who treat and transport the gas. This course will address the regulation, its impacts to operators in various oil and gas industry segments, and best practices in the field and in data management that can be implemented to prepare for this global regulatory environment.

Learning objectives

• Describe the European Union Methane Regulation (EUMR) and its impact on US operators.
• Compare the EUMR with current applicable regulations, including the additional requirements it introduces.
• Identify steps companies can take to begin preparing for EUMR compliance.
• Describe the timeline for establishing EUMR-compliant measurement, reporting, and verification (MRV) programs.

Who should attend

• Environmental Professionals and Manager
• Corporate Decisionmakers
• Sustainability Team

Course overview

This 1.5-day course will introduce the student to the Ratemaking process as it pertains to the Natural Gas Industry. It is important that individuals working in the natural gas industry gain an understanding of this process since almost everyone in the industry has some impact on rates.

Learning objectives

• Explain the basic components of the ratemaking process from pipeline and local distribution company perspectives.
• Describe rate of return, revenue requirements, cost of service, rate design, and regulatory considerations.
• Identify emerging trends in ratemaking.
• Explain how fixed and variable services influence rate structure.
• Apply foundational ratemaking concepts through case studies and a mock rate case.

The day concludes with an interactive group exercise, the Van Go Transportation Company, which illustrates issues companies face when structuring their rates and determining if services are fixed, variable or both.

The second part of the program provides an opportunity for participants to apply the information they received the previous day in a series of case studies and role-playing exercises. The Ratemaking Game – a set of case studies based on actual rate cases – divides participants into role-playing groups comprised of gas company representatives, commissioners, consumer advocates and interveners

Who should attend

• Rate Analysts (two years or less) from LDC, transmission, or gas supply marketing companies
• Non-rate professionals from any department who would benefit from a broad understanding of the rate process, including: Operations, Government Relations, Marketing, Public Affairs, Accounting, Engineering, and other departments

Badge Details

Level 2 Natural Gas Utility Ratemaking Specialist

Credly® Verified Badge

SGA has partnered with Credly®, the leader in digital credentials, to certify the recipients have a working comprehension of pipeline and local distribution company’s ratemaking processes. Individuals have demonstrated the ability to identify regulatory agency jurisdiction, determine revenue requirements, cost-causation, gradualism, and political pragmatism. They understand rate and earnings implications, performance-based ratemaking and understand how a rate case is developed by participating in a mock rate case.

Criteria

To earn this badge, participants must have successfully completed SGA’s Introduction to the Ratemaking Process course and have participated in a mock rate case. Additionally, they must be employed and have professional, technical, or field exposure that is directly attributed to the natural gas industry.

Course overview

This course will explain the Pipeline and Hazardous Materials Safety Administration’s (PHMSA) role and responsibilities during natural gas emergencies, the regulatory framework and requirements for industry personnel, the importance of communications both before and during an emergency, and adhering to the Pipeline Safety Regulations and industry standards to minimize natural gas emergencies.

Learning objectives

• Explain PHMSA’s role and responsibilities during natural gas emergencies.
• Describe the federal and state regulatory framework for natural gas emergency response.
• Identify regulatory requirements and industry standards that guide emergency preparedness and response.
• Explain the importance of communication and coordination before and during an emergency.
• Explain how incident history, investigations, and available resources support emergency management and prevention.

Who should attend

• Natural gas operations, emergency response, and incident management professionals
• Regulatory and compliance personnel responsible for emergency preparedness requirements
• Pipeline safety, integrity, and field operations leaders
• Supervisors and managers responsible for coordinating emergency response activities
• Professionals who communicate with regulators, emergency agencies, or other stakeholders during incidents

Course overview

We will provide a high-level overview of common gas and NGL gathering, sale, transportation and storage contract provisions. A limited review of the fundamentals of natural gas and oil industry operations and facilities is provided to establish a basis for understanding commercial practices.

Various forms of agreements (gas purchase and sale agreements and gas services agreements) and different methods of establishing prices and fees to be paid under those agreements will be discussed.

Learning objectives

• Explain common midstream gas contract provisions and the business reasons for their inclusion in agreements.
• Describe pipeline tariffs and how tariffs relate to contracts and inform commercial operations and communications.
• Distinguish between values established by regulatory agencies and those determined by market forces.

Who should attend

• Any relatively new employee of a gas industry entity and experienced gas industry professionals (administrative, financial, operations, legal, marketing, and other disciplines) seeking to broaden their understanding of commercial terms commonly found in gas midstream segment contracts.

Disclaimer This recording is intended for educational purposes only and does not constitute legal advice. The course content is designed to provide a general understanding of the business intent behind typical gas contract terms. For legal guidance specific to your organization or circumstances, please consult qualified legal counsel.

Course overview

The energy policy landscape is evolving rapidly, with new legislative and regulatory developments emerging daily. This session will provide an essential overview of the latest national energy policies, key legislative movements in 2026, and their implications for the natural gas industry. Attendees will gain insights into the shifting priorities at the federal level and how states across the political spectrum—blue, red, and purple—are likely to respond.

By exploring the intersection of policy, regulation, and market trends, this course will help industry professionals anticipate challenges, identify opportunities, and stay ahead of critical changes impacting natural gas operations, infrastructure, and investments. Whether you’re navigating compliance, business strategy, or advocacy efforts, this session will equip you with the knowledge needed to adapt in an ever-changing regulatory environment.

Learning objectives

• Identify key national energy policy and legislative developments affecting the natural gas industry in 2026.
• Explain how changing federal priorities may influence natural gas operations, infrastructure, regulation, and investment.
• Describe how states with differing political and regulatory environments may respond to federal energy policy changes.
• Assess potential compliance, business, and market implications of emerging legislative and regulatory developments.
• Apply policy insights to support organizational strategy, advocacy, and stakeholder communication.

Who should attend

• Any employee who regularly interacts with government officials, customers, or the public.

Course overview

This class will cover the key commercial functions inside a natural gas marketing firm, including origination, trading, risk management, asset management, scheduling and others. You’ll learn some key aspects of each of these functions, and also how they work together to create a complete business. For example, originators work to meet customers’ long-term needs, while traders buy and sell natural gas based on current market trends. Still, both groups have to communicate every day to stay coordinated. Risk managers monitor and measure overall financial risks but also have to be in close contact with other parts of the organization. In this class, we’ll discuss why that coordination is necessary and how it is done. Additionally, we’ll spend some time on the daily activities of professionals like traders, originators, and schedulers, giving you a feel for what they do every day.

Learning objectives

• Describe the basics of natural gas marketing.
• Identify common deal types and the reasons they are structured as they are.
• Describe the daily activities of traders, originators, and schedulers and how these functions coordinate.

Who should attend

• This class is a broad-brush review of how a gas marketing firm works, not a detailed examination of any one particular aspect of gas marketing. While we’ll cover some aspects of jobs in the firm, this won’t be “Trading 101” or “Risk Management 101.” This class will be useful to anyone who has considered (or is considering) a career in energy marketing and also to anyone who has wondered, “What goes in a trading/marketing company?” It will be useful for anyone who deals with gas marketers, both wholesale producers and consumers.

Course overview

This course covers long-term policy developments in the natural gas and energy sector, including the impact of new government policies in 2025 including the impact on LNG trading of US Exports. It will also discuss global issues of supply and demand, contract issues, and mechanisms to avoid risk of nondelivery, force majeure, and even damage and risk mitigation clauses, in energy contracts. Given the international nature of the US Energy business, it will also focus on international arbitration issues – the type of dispute resolution often required by overseas partners, buyers and sellers.

Learning objectives

• Describe key 2025 U.S. government energy policies and the state of the global market.
• Describe how rapidly expanding U.S. LNG exports are responding to high global demand.
• Explain the impact of new policies in other energy sectors, including renewables.
• Identify contract mechanisms that mitigate the risk of nondelivery, force majeure, and damages under new government policies.
• Describe potential investment arbitration issues in the new US Energy industry environment.

Who should attend

• Anyone in the Natural Gas LNG, or other fuel industries who are involved in contracts domestically or abroad, on how to mitigate risks under the new US Administration, and for those with international transaction.

Course overview

PHMSA’s Gas Mega Rule officially came into effect on July 1, 2020 and has changed pipeline operations related to MAOP, material traceability and verification, MCAs and records. It actively pursues the addition of Traceable, Verifiable and Complete (TVC) records and data management related to validating MAOP with approved documentation and testing.

This presentation will walk you through the current TVC data requirements for transmission and gathering pipe and then how to get your data ready for the proposed gas distribution rule. After we show the data points needed for compliance, we will talk about how PODS can help organize that data for ease in reporting (functional, business and regulatory requirements). For instance, using the PODS Regulatory Module with your current data model (UPDM, APDM, PODS, etc.) or utilizing the new PODS TVC module specifically for the TVC requirements for asset knowledge management. This would allow many operators that have transmission and distribution pipe the opportunity to keep all their data in one data model with modules specifically built for regulatory compliance.

Learning objectives

• Describe the current TVC data requirements for transmission and gathering pipe and how to prepare data for the proposed gas distribution rule.
• Explain how PODS data models and modules, including the PODS Regulatory Module and the PODS TVC module, can organize TVC data for functional, business, and regulatory reporting.

This would allow many operators that have transmission and distribution pipe the opportunity to keep all their data in one data model with modules specifically built for regulatory compliance.

Who should attend

• GIS Professionals, Data Analysts and Integrity Managers and Compliance Professionals focusing in DIMP and TIMP

Course overview

Ratemaking is a foundational component of the natural gas industry, yet many professionals lack a clear understanding of how rates are developed and how their work impacts financial outcomes. This creates a disconnect between operational decisions and their effect on revenue, costs, and regulatory outcomes.

Without this understanding, organizations may experience misaligned decisions, inefficient cost management, and challenges navigating regulatory expectations. Teams may unintentionally impact earnings or revenue recovery—leading to reduced financial performance and increased regulatory risk.

This course provides a clear, practical introduction to ratemaking fundamentals from both pipeline and LDC perspectives. It clarifies complex concepts—such as revenue requirements, cost allocation, and rate design—and connects them directly to real-world decisions across the organization.

Participants will be able to better understand how their roles influence rates and financial performance, make more informed operational and strategic decisions, and work more effectively within a regulated environment. They will gain the context needed to align their work with regulatory and financial objectives.

Learning objectives

The course provides information on key ratemaking fundamentals from the pipeline and LDC perspective, such as:

• Describe which regulatory agency has jurisdiction for specific assets and transactions.
• Identify considerations and components of determining revenue requirements.
• Describe cost-causation, gradualism, and political pragmatism.
• Describe rate and earnings implications of O&M expense vs. capital investment vs. depreciation expense.
• Identify considerations and components of rate design.
• Describe assignment and allocation of common costs.
• Identify future trends in ratemaking.
• Explain how their role influences rates and financial performance within a regulated utility.

Who should attend

• Non-rate professionals across utility organizations
• Ratemaking professionals who want a broader perspective of ratemaking
• Operations, engineering, and technical personnel
• Government relations, customer service, public affairs, and investor relations professionals
• Accounting, tax, legal, and finance team members

Course overview

Explore how utility rates are developed and the financial, regulatory, and strategic considerations that shape the ratemaking process. The program follows the process from revenue requirements and cost allocation through rate design, examining both local distribution company and pipeline perspectives. Strategic ratemaking, revenue decoupling, and a practical exercise help connect the concepts to real-world utility decision-making.

Topics

• The Ratemaking Process
• Strategic Ratemaking
• Determining Revenue Requirements, Allocating Costs, and Designing Rates – LDC Perspective
• Determining Revenue Requirements, Allocating Costs, and Designing Rates – Pipeline Perspective
• Revenue Decoupling Mechanisms and Trends
• Ratemaking Exercise: The "Van Go" Transportation Service

Learning objectives

• Describe the purpose and key steps of the ratemaking process.
• Explain strategic ratemaking concepts and their role in utility decision-making.
• Explain how revenue requirements, cost allocation, and rate design are determined from LDC and pipeline perspectives.
• Describe revenue decoupling mechanisms and current ratemaking trends.
• Apply ratemaking concepts to the Van Go Transportation Service exercise.

Who should attend

• This program is intended for regulatory, finance, accounting, rates, commercial, and utility professionals who need an introduction to ratemaking concepts, revenue requirements, cost allocation, and rate design.

Course overview

This course explores the relationship between regulatory compliance requirements and the API Recommended Practice 1173: Pipeline Safety Management Systems (PSMS), with an emphasis on how a strong PSMS can support, strengthen, and sustain compliance efforts across an organization.

Participants will gain an overview of how PSMS aligns with PHMSA regulations by providing a structured, systematic approach to managing risk, ensuring accountability, and improving consistency in compliance-related activities. The course highlights where PSMS complements regulatory programs, how it supports effective documentation and oversight, and how management systems help move organizations beyond minimum compliance toward continuous improvement.

The course also examines the role of leadership, engineers, compliance professionals, and PSMS personnel integrating regulatory requirements into daily decision-making and operational practices. Emphasis is placed on understanding how PSMS supports audits, inspections, corrective actions, and assurance activities, helping organizations proactively identify gaps and respond more effectively to regulatory expectations.

Learning objectives

• Explain the relationship between regulatory compliance requirements and the API Recommended Practice 1173.
• Describe how PSMS complements regulatory programs, how it supports effective documentation and oversight, and how management systems help move organizations beyond minimum compliance toward continuous improvement.
• Explain the role of leadership, engineers, compliance professionals, and PSMS personnel in integrating regulatory requirements into daily decision-making and operational practices.

Who should attend

• All PSMS stakeholders, leadership, compliance, engineers, general PSMS users, and new hires.

Course overview

Regulatory Compliance for Transmission and Distribution covers adhering to established standards and legal requirements to ensure the safe, reliable, and efficient operation of electric utility networks.

Learning objectives

• Explain the role of regulatory compliance in supporting safe, reliable, and efficient transmission and distribution operations.
• Identify the standards and legal requirements that apply to transmission and distribution networks.
• Describe how compliance responsibilities affect day-to-day utility operations.

Who should attend

• Supervisors
• Managers
• Engineers
• Municipal and elected officials
• Directors
• Technicians
• First Responders

Course overview

Organizations are investing more in security—across cyber, physical, and operational domains—but often lack a clear, consistent way to evaluate return on investment (ROI). Leaders struggle to quantify risk reduction, assess insurance needs, and understand the full business impact of security decisions.

Without a structured approach, organizations may either underinvest—leaving critical vulnerabilities exposed—or overspend on technologies that do not meaningfully reduce risk. This can result in increased exposure to incidents, gaps in insurance coverage, and an incomplete understanding of both financial and intangible consequences such as safety, reputation, and operational continuity.

This course provides a practical framework for evaluating security investments by connecting risk, cost, and business outcomes. It explores cyber and business risk insurance considerations, examines the full consequence space (including intangible impacts), and provides a balanced view of the benefits and limitations of purchasing security technologies.

Participants will be able to assess and prioritize security investments, align spending with risk reduction, and make informed decisions about insurance and technology adoption. They will leave with a clearer, more defensible approach to balancing cost, protection, and overall business value.

Learning objectives

• Apply a practical framework to evaluate the ROI of security investments.
• Explain cyber and business risk insurance and how it supports risk strategy.
• Explain the full consequence space, including financial and intangible impacts.
• Prioritize security investments based on risk exposure.
• Identify the pros and cons of purchasing security technologies.
• Identify approaches for making and justifying security-related decisions.

Who should attend

• Executive leaders and decision-makers responsible for budgets and risk
• Security, risk, and compliance professionals
• Operations leaders evaluating security strategies
• Finance and insurance professionals supporting risk and investment decisions
• Anyone responsible for balancing cost, risk, and organizational resilience

Course overview

The Emergency Response Communication course is designed to equip professionals with the necessary skills to handle emergency situations effectively. It focuses on equipping emergency responders, safety officers, and managers with the communication skills needed to excel in their field. The course includes practical approaches, real-world scenarios, and hands-on exercises, providing immediate application and impact in the workplace. Participants will gain knowledge on different communication channels, protocols, and strategies for coordinating communication among response teams. The course also covers managing communication with internal and external stakeholders, handling media and public relations, and utilizing communication technology for effective crisis communication.

Learning objectives

• Identify communication channels, protocols, and strategies used during emergency response.
• Coordinate communication among emergency response teams.
• Communicate effectively with internal and external stakeholders during an emergency.
• Apply appropriate approaches for media, public relations, and communication technology during a crisis.

Who should attend

• First Responders
• Supervisors
• Managers
• Engineers
• Municipal and elected officials
• Directors

Course overview

Emergency Response Planning refers to the systematic approach of preparing for, responding to, and recovering from emergencies. It involves developing a comprehensive strategy to effectively respond to various emergencies by identifying potential risks, assessing their impact, and formulating practical solutions to mitigate those risks. The objective is to protect health, lives, property, and the environment during unforeseen situations such as fires, floods, or other crises.

Learning objectives

• Identify potential hazards and emergency scenarios such as fires and floods.
• Describe emergency notification and communication procedures.
• Describe emergency response procedures and initial actions.
• Use emergency equipment and resources.
• Apply Incident Command System (ICS) principles.
• Develop safe evacuation and shelter-in-place procedures.
• Document, report, and review incidents.
• Conduct emergency response drills and exercises.
• Explain how emergency response planning protects health, lives, property, and the environment.
• Identify the hazards associated with improper or absent emergency planning.
• Identify the OSHA requirements that govern Emergency Response and Planning standards.
• Identify the proper measures for an immediate, effective, and efficient emergency response.

Who should attend

• First Responders
• Supervisors
• Managers
• Engineers
• Municipal and elected officials
• Directors

Course overview

Many organizations handle hazardous materials daily, yet employees often lack a clear understanding of Hazard Communication (HAZCOM) requirements and how to respond effectively during chemical emergencies. Regulatory standards can be complex, and without proper training, critical safety information may not be fully understood or applied.

This gap can lead to safety incidents, improper handling or storage of hazardous materials, delayed or ineffective emergency response, and regulatory violations. Non-compliance with standards such as OSHA 29 CFR Part 1910 can result in increased risk to personnel, environmental harm, and financial penalties.

This course provides a practical, comprehensive approach to HAZCOM and emergency response by combining regulatory knowledge with real-world application. It covers key elements such as Safety Data Sheets (SDS), labeling and GHS pictograms, chemical hazard recognition, storage compatibility, and response procedures—while reinforcing best practices aligned with OSHA and environmental regulations.

Participants will be able to identify hazards, interpret safety information, and respond effectively to chemical incidents. They will leave with the knowledge to implement proper handling, storage, and emergency response procedures, improving safety, compliance, and operational readiness.

Learning objectives

• Explain HAZCOM fundamentals and regulatory requirements (29 CFR Part 1910).
• Identify chemical classifications (solids, liquids, gases) and associated hazards.
• Interpret Safety Data Sheets (SDS) and GHS labeling.
• Identify proper handling, shipping, and storage using compatibility principles.
• Identify detection methods such as Optical Gas Imaging (OGI).
• Describe practical spill response and emergency communication strategies.
• Explain TSCA/RCRA considerations and compliance requirements.
• Identify strategies to implement best practices for workplace safety and emergency preparedness.

Who should attend

• Supervisors and managers responsible for safety and compliance
• Engineers and technical professionals
• Directors overseeing operations or environmental programs
• Technicians and specialists handling hazardous materials
• Pipeline operators and field personnel
• Chemists and laboratory professionals

Course overview

As facilities grow and change, it’s critical to ensure that your Emergency Action Plan (EAP) is altered to reflect any modifications. So, when was the last time you reviewed your EAP? EAPs must include specific elements to remain OSHA compliant but there are additional hazards you should consider adding to your EAP when preparing for emergencies. This presentation will discuss OSHA EAP requirements, training responsibilities, types of potential emergencies you may not have considered preparing for, and how to guarantee your emergency action plan stays current.

Learning objectives

• List the Requirements for an OSHA Compliant Emergency Action Plan (EAP).
• Identify emergencies to consider when developing your EAP.
• Describe training and review responsibilities of an EAP.
• Summarize how to ensure your EAP stays up-to-date.
• Identify resources for developing an EAP.

Who should attend

• Emergency preparedness, response, and business continuity professionals
• Operations, safety, security, and compliance personnel
• Supervisors and managers responsible for emergency plans and procedures
• Employees involved in drills, exercises, incident command, or crisis communications
• Leaders seeking to evaluate and strengthen organizational emergency readiness

Course overview

Women in today’s workforce are achieving greater levels of success and securing more leadership positions than ever before. However, they’re also battling imposter syndrome, workplace bias, and burnout from juggling “all the things”.

A lot of high-achieving women find themselves wondering, “Is it worth it?”.

After temporarily leaving the industry in 2017 due to burnout, it took Rachel Williams several coaching certifications and a few years of trial and error to figure out what really allows female leaders to be sustainably successful, kick imposter syndrome to the curb, and reach true success in ALL areas of life.

In this presentation hosted by SGA’s Women & Leadership Committee, Rachel will be sharing her five top tips that allowed her to maximize her career and leadership, while still having the time and energy to do the things she enjoys most in life.

Learning objectives

• Create an Authentic Leadership Blueprint.
• Describe mindset shifts that allow you to effectively manage more with less stress.
• Use Rachel’s 4-D system to take control of their schedule and life.
• Identify ways to integrate career, leadership, and personal life for fulfillment.

Who should attend

• New and emerging supervisors, managers, and team leaders
• Experienced leaders seeking to strengthen their leadership effectiveness
• High-potential employees preparing for leadership responsibilities
• Project leads and technical professionals responsible for guiding others
• Professionals seeking practical strategies to improve communication, trust, accountability, and team performance

Course overview

Great leaders don’t all lead the same way.

Some naturally see possibilities others can’t yet imagine. Some bring people together. Some make sense of complexity, while others turn ideas into action. Some challenge the status quo, champion what matters, or create the momentum necessary for change.

The problem is that many professionals spend their careers trying to become the kind of leader they think they’re supposed to be — rather than understanding and leveraging the kind of leader they already are.

In this highly interactive session, leadership expert Rachel B. Williams introduces The 7 Leadership Archetypes, a framework for recognizing the different ways leaders naturally create value, influence others, and contribute to high-performing teams.

Participants will explore the 7 Leadership Archetypes and identify the leadership strengths that come most naturally to them. They’ll also examine the potential blind spots of each archetype and learn how different leadership styles can complement, or sometimes conflict with one another.

Rather than offering another personality label, this session gives participants practical language for understanding their own leadership genius and recognizing the brilliance in the people around them.

About the Framework: The 7 Leadership Archetypes are part of Rachel B. Williams’ Leadership GEMS™ methodology, which helps leaders unlock their unique brilliance, communicate their value, build meaningful relationships, and develop the mindset required to lead with confidence and purpose.

Because the goal isn’t to become every kind of leader. It’s to understand your brilliance, own it, and learn how to bring out the brilliance in others.

Learning objectives

• Identify their own Leadership Archetype(s) through self-assessment.
• Explain the seven Leadership Archetypes and the unique value each brings to an organization.
• Identify the strengths they may be undervaluing or overlooking in themselves.
• Explain the potential blind spots and overused strengths associated with their archetype.
• Describe practical strategies for communicating and collaborating with leaders whose natural styles differ from their own.
• Describe a framework for building teams that intentionally combine different kinds of leadership genius.
• Identify ways to lead from their natural strengths rather than a traditional mold of what leadership should look like.

Who should attend

• Technical professionals transitioning into leadership
• Frontline and mid-level managers
• Project and program leaders
• High-potential and emerging leaders
• Cross-functional team leaders
• Senior leaders responsible for developing people and building effective teams

Course overview

This course demystifies the intersection of regulation and financial reporting for natural gas pipelines and local distribution companies (LDCs). Designed for finance, accounting, and regulatory professionals, this course breaks down how regulatory frameworks shape financial disclosures, both for Wall Street and oversight agencies.

You’ll discover how the unique characteristics of natural gas influence regulatory objectives and compliance strategies. We’ll dive deep into the roles of the Federal Energy Regulatory Commission (FERC) and State Public Service Commissions and explore how their oversight directly impacts reporting standards.

Key Topics Include:

• The essentials of regulatory reporting and its purpose
• The FERC Uniform System of Accounts and ASC 980 (Accounting for Regulated Operations)
• Major FERC rulings and their implications on pricing and cost reporting
• The foundational laws that govern pipeline and LDC accounting practices

By the end of this course, you’ll have a solid grasp of accounting standards for regulated entities and be equipped to take your understanding of natural gas industry financials to the next level.

Perfect for newcomers and professionals looking to refresh or expand their knowledge, don’t miss this opportunity to build a critical foundation in regulated accounting.

Learning objectives

• Describe the unique financial reporting challenges of the natural gas industry.
• Explain how regulatory oversight shapes accounting principles and financial practices in the natural gas sector.
• Describe key accounting standards for regulated pipelines and Local Distribution Companies (LDCs), including the application of GAAP and FERC requirements.
• Describe Federal Energy Regulatory Commission (FERC) regulations and associated reporting requirements.

Who should attend

• New employees to the industry, starting accountants or rate personnel and those who want to have a basic understanding of what the financial regulation of the industry is.

Course overview

We have become too comfortable with AI and rather uncomfortable with EI. New artificial intelligence technologies are learning and recognizing human emotions and using that knowledge to improve everything from marketing campaigns to health care. The more we are connected artificially, the less we are connected emotionally. From spell checks to voicemails, AI is prolifically creative. Its structure and outputs are aligned with the human brain. Everything comes at a price. It is also dampening human creativity, straining face-to-face communications. Some people are already beginning to feel like puppets with AI holding the remote control.

Emotional intelligence (EQ) is the ability to recognize and communicate using the appropriate feelings in specific situations. EI is related to humans and hearts. AI is related to algorithms and numbers. Self-awareness, self-regulation, inner motivation, social skills, and empathy set us apart from Siri and Chat GPT.

Chat GPT and Siri cannot fix all our problems. No matter how smart they may be, there will be some things that can never be replaced by AI.

Learning objectives

• Explain the balance between artificial intelligence and emotional intelligence in the workplace.
• Determine which areas of work benefit from emotional intelligence and which do not.
• Identify situations in which artificial intelligence can backfire and waste money or time.
• Describe ways to maintain human connection as AI use increases.

Who should attend

• Supervisors, managers, and leaders navigating AI-enabled workplaces
• Human resources, learning, and change management professionals
• Customer service, communications, and team-focused professionals
• Employees seeking to balance technology use with empathy, judgment, and relationship-building
• Professionals interested in strengthening both digital capability and emotional intelligence

Course overview

After initial training, many individuals struggle to consistently apply stress management and boundary-setting techniques in real-world situations. Without reinforcement and shared learning, new habits often fade, and teams revert to old patterns under pressure.

This leads to recurring burnout, inconsistent performance, and reduced team cohesion. Organizations may see limited return on training investments as behavior change is not sustained, and stress-related challenges continue to impact engagement, productivity, and retention.

This deep dive and roundtable course reinforces core concepts while providing a collaborative environment for application and problem-solving. Participants revisit key techniques—awareness, thought interruption, and boundary-setting—while discussing real challenges, sharing experiences, and refining strategies with peer and facilitator guidance.

Participants will strengthen their ability to apply stress management techniques in daily situations, adapt strategies to their specific work environments, and support one another in maintaining healthier, more sustainable behaviors. They will leave with refined approaches and renewed accountability for lasting change.

Learning objectives

• Apply core burnout prevention strategies from the original program.
• Apply awareness, thought interruption, and boundary-setting techniques to real-world challenges.
• Use peer experiences and shared problem-solving to refine stress management strategies.
• Adapt stress management strategies to their specific work environment.
• Develop an accountability approach for sustaining behavior change.
• Identify ways to support teammates in maintaining healthier, more sustainable behaviors.

Who should attend

• Participants who have completed the Banish Burnout™ – Move from Stress to Success session
• Teams seeking to reinforce and apply stress management practices
• Leaders looking to support sustained team well-being and performance
• HR and Learning & Development professionals focused on behavior change and engagement
• Anyone committed to maintaining long-term resilience and effectiveness

Course overview

Many professionals and teams operate under constant pressure yet lack the tools to effectively manage stress and prevent burnout. Reactions to stress are often automatic and unaddressed, leading to negative thought patterns, poor boundaries, and declining performance over time.

Without effective stress management, burnout can lead to reduced productivity, disengagement, strained relationships, and increased turnover. Teams may struggle to sustain performance, maintain focus, and support one another in high-demand environments.

This interactive course focuses on building internal awareness and practical skills to change how individuals respond to stress. Participants learn how to recognize stress triggers, interrupt negative thinking patterns, and establish healthy boundaries—creating lasting behavior change rather than short-term fixes.

Participants will be able to manage stress more effectively, improve focus and decision-making, and set boundaries that support sustainable performance. They will leave with tools to enhance both individual well-being and team effectiveness in demanding work environments.

Learning objectives

• Identify personal stress triggers and reactions.
• Apply techniques to interrupt negative thought patterns.
• Apply strategies for setting healthy boundaries in the workplace.
• Identify tools to improve focus, resilience, and emotional control.
• Develop a plan to sustain performance in high-pressure environments.
• Identify ways to support team well-being, reduce burnout, and improve retention.

Who should attend

• Professionals experiencing overwhelm due to high workloads or stress
• Supervisors and leaders responsible for team well-being
• HR and Learning & Development professionals
• Teams operating in fast-paced or high-demand environments
• Anyone looking to improve resilience, performance, and work-life balance

Course overview

After initial training, many individuals struggle to consistently apply stress management and boundary-setting techniques in real-world situations. Without reinforcement and shared learning, new habits often fade, and teams revert to old patterns under pressure.