Event Summary
Even when individuals recognize their emotions, many struggle to manage them effectively in high-pressure or challenging situations. Without self-regulation, reactions can be impulsive and counterproductive.
Poor emotional control can lead to conflict, damaged relationships, reduced credibility, and ineffective leadership. Teams may experience inconsistency and lack of trust when leaders react unpredictably.
This course provides practical strategies for managing emotions and maintaining control in challenging situations. It focuses on building adaptability, resilience, and intentional responses rather than reactive behavior.
Participants will be able to respond thoughtfully under pressure, manage stress more effectively, and maintain professionalism in difficult conversations. They will strengthen their ability to lead with consistency and composure.
Who Should Attend
- Leaders and professionals managing high-pressure environments
- Individuals seeking to improve emotional control and resilience
- Anyone looking to strengthen leadership presence
What You Will Gain
- Understanding of self-regulation and its importance
- Techniques to manage emotions and reduce reactivity
- Tools to improve adaptability and resilience
- Strategies for maintaining control in high-pressure situations
- 1.5 Professional Development Hours (PDH)
Complete the Series
- Part 1: Developing Self-Awareness – October 1
- Part 3: Developing Social Awareness – October 22
- Part 4: Relationship Management – November 5
Meet the Instructor
Cindy Anderson
Chief Operating Officer, SGA
Cindy Anderson serves as the Chief Operating Officer of SGA Natural Gas Association (SGA), where she oversees the organization’s daily operations and leads its team. Since joining SGA in early 2019, Cindy has contributed in various roles, bringing her wealth of experience to the energy industry.
Before transitioning to SGA, Cindy dedicated 20 years to public service as a county official for Denton County, Texas, retiring in 2015. Elected as the youngest county clerk in the state, she served one of the nation’s largest counties, gaining extensive leadership experience. Her contributions extended beyond the county, with active leadership roles in both state associations and the National Association of Counties.
Following her tenure in local government, Cindy built a career in executive coaching and leadership development, working with leaders across the municipal, federal, and energy sectors — including engagements with NASA, the US DOT, and law enforcement agencies, and coaching more than 900 leaders in the natural gas industry. She holds certifications as an Extended DiSC practitioner & 360 coach, and StrengthsFinder coach, along with specialized training from Texas A&M in Inclusion and Diversity Leadership and from UC Davis in Emotional and Social Intelligence. This path ultimately led her to SGA, where she fosters connections and continues to support our industry. Commenting on her journey, Cindy shares, “Working with leaders in both transmission and distribution companies solidified my deep fondness for the people we serve at SGA, and people are what we really are about.”
Outside of work, Cindy enjoys quality time with her family, fur babies, and serving her community through food.
