Event Summary
Again, with self-awareness and social awareness, many professionals struggle to effectively manage relationships, especially during conflict or high-stakes situations. Without strong relationship management skills, collaboration and trust can break down.
Poor relationship management can lead to unresolved conflict, communication breakdowns, and decreased team performance. Organizations may experience lower engagement, reduced morale, and limited collaboration.
This course focuses on building the skills needed to manage relationships effectively, including communication, conflict resolution, and trust-building. It provides practical approaches to strengthening connections and navigating challenging interactions.
Participants will be able to build stronger relationships, resolve conflicts more effectively, and communicate with clarity and confidence. They will enhance team collaboration and create a more positive, productive work environment.
Who Should Attend
- Leaders responsible for team performance and collaboration
- Professionals managing relationships across teams
- Anyone looking to improve communication and influence
What You Will Gain
- Understanding of relationship management in leadership
- Techniques for building and maintaining strong relationships
- Skills for effective communication and conflict resolution
- Strategies to improve collaboration and trust
- 1.5 Professional Development Hours (PDH)
Complete the Series
- Part 1: Developing Self-Awareness – September 24
- Part 2: Developing Self-Regulation – October 8
- Part 3: Developing Social Awareness – October 22
Meet the Instructor
Cindy Anderson
Chief Operating Officer, SGA
Cindy Anderson serves as the Chief Operating Officer of SGA Natural Gas Association (SGA), where she oversees the organization’s daily operations and leads its team. Since joining SGA in early 2019, Cindy has contributed in various roles, bringing her wealth of experience to the energy industry.
Before transitioning to SGA, Cindy dedicated 20 years to public service as a county official for Denton County, Texas. Elected as the youngest county clerk in the state, she served one of the nation’s largest counties, gaining extensive leadership experience. Her contributions extended beyond the county, with active roles in both state associations and the National Association of Counties.
Following her tenure in local government, Cindy pursued leadership development, training, and coaching, working with leaders across municipal and the energy sectors. This path ultimately led her to SGA, where she fosters connections and continues to support our industry. Commenting on her journey, Cindy shares, “Working with leaders in both transmission and distribution companies solidified my deep fondness for the people we serve at SGA, and the people are what we really are about.”
Outside of work, Cindy enjoys quality time with her family, caring for her beloved pets, and hosting gatherings for friends.
